electric Meter has never worked

plymouth_janner_boy

Hi,

I moved into this house last sept 2010 and we called edf to give our meter readings. We pay via a fixed rate monthly direct debit of £40 (based on house size).

We've had a couple of meter readings already.

I only just realised in feb however (yes I know its been four months ) that our electric bill was showing £160 in credit. I called them and queried this not remebering our figure for our first reading and it turns out the meter has never worked since we moved in.

Its now been replaced but what im asking is how do they calculate our bill from when we moved in as we have no historical usage to estimate it from?

energy99

they will take the first reading from the new meter then take a reading in a month or so and base you bill on you current usage. So they will estimate from september to when the new meter was fitted based on your usage now.

plymouth_janner_boy

So really it would be in my interests to have a month of darkness and quiet! Thanks for that. was a bit unsure.

energy99

plymouth_janner_boy wrote: »

So really it would be in my interests to have a month of darkness and quiet! Thanks for that. was a bit unsure.

No bother but yeah it really would.

Mankysteve

energy99 wrote: »

they will take the first reading from the new meter then take a reading in a month or so and base you bill on you current usage. So they will estimate from september to when the new meter was fitted based on your usage now.

Not quite right they'll take into consideration the average for the household it would be unfair to charge you for winter rates usage rates since September.