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Scottish Power Postal Address?
Can anyone confirm this please? Their registered office is: Scottish Power Energy Retail Ltd 1 Atlantic Quay Glasgow G2 8SP. Is it the same one please? Have just received my final bills after switching to EDF and (you've guessed it) I've been billed at the higher rate for December and January after rejecting the prices…
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Unable to pay electricity bill for 30 days
I have just received my gas and electricity bill from British Gas. Gas bill was £300 and my electricity bill was £100. I could afford to pay my gas bill now but, as for the electricity, that has to wait until I'm paid on the 17th March. I explained this to British Gas and they said something regarding 28 days. They said…
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Boiler Advice
I live in a 2 bedroom terraced house currently rented... i had some problems with my ideal classic boiler in that it constantly kept making a grinding noise whenever i turned the rad valves down past level 3, the plumber came and has fitted new bulldog trv's which have done the trick massively. anyway he reccomended that…
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Boiler problem
The pressure in my boiler keeps dropping, and I have boiler cover with Scottish Power (same as PH Jones) so I called them. They tell me that they can't get to the faulty part because the boiler has been fitted incorrectly, and as this is not their fault it is not covered. The boiler was in the house when we bought it. I…
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Yearly gas usage. Kwh. Opinions please
Just been on the phone to my gas supplier find out my kwh year gas usage and she said it was 54447 Now this seems a lot to me but I dont really know so was wondering if anyone can give me their opinion Please We have a large 4 bed house built in 1928 Gas on the hob 1 gas fire ( that I hardly ever use because we have a real…
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British Gas-confusion about their "no standing charge" statement
Can anybody please clear something up for me as I feel as if I've been mugged by British Gas while trying to get the cheapest price for my electricity and gas. As an EDF energy customer of 20 years I was paying £1.26 a week standing charge plus about 11.4p per Kw for all my electricity through a prepayment meter.After…
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Npower and Energy Ombudsman
I have been browsing this board and I see that a lot of posts here relate to Npower. I've been fighting with that institution since June last year and recently sent a complaint to Energy Ombudsman. The complaint originally refers to the amount that was charged in error for utilities used in a property that I have vacated…
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thermostatic valves
help - ive just had an energy report (epc) the report states I should have a room thermostat to switch off boiler when temp is reached - BUT i have thermostatic radiator valves - which I thought was best - they also switch off boiler when temp is reached - the rad valves do switch boiler !!! anyone have any comment
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2 Suppliers at once? - Spark Energy Ltd
I moved into a new flat a few months ago and there was some confusion over which electricity provider I was with. ScottishPower were historically the provider - but upon moving in another provider seemed forced upon me by the letting agency. I may/may not have agreed to this at the time. Recently Scottishpower & Spark…
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Eon Economy 10
does anyone else have this heating plan? We are on econ 10 and it seems to be THE MOST expensive tariff about! anyone shed any light on it for me? :mad:
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EDF Customer Relations
I waited 10 days for this reply :shocked: My Email Dear Sir/Madam I have now been an EDF customer since late november 2010 and I still cannot gain access to my online account. People I know who have joined EDF after me have access to this facility what is the reason for this ? . I have asked on numerous occasions for this…
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Npower - Hmm!
Only just moved over to npower for my gas and not 100% happy already or maybe its just me. I like to supply my meter readings online and always have done with past suppliers who have the online account facility. (I thought all suppliers were doing this as a matter of course). My mistake though, I have finally today been…
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can i get a refund on a pre-paid card
A friend rented a flat and had to leave before her tenancy expired. She paid gas and electric by pre-paid card and put quite a bit of money onto the cards. Having left the flat early and not used any gas or electric can she get a refund?
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Bizarre British Gas Statement
I'm on a websaver tariff with British Gas and something very odd has happened with my bill this month and I need some advice on what to do. To give some background to this, we moved into the property on the 1st October 2006. In 2007 I discovered that the meter that was assigned to our flat was actually not our meter. After…
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HIgh eon dual fuel bill for 1 month (mainl gas)
HI I've just had a dual fuel bill from EON for 1 months dual usuage. The bill has come to £212.13 estimated but now with actual readings £192.19 from 8th Jan 11 - 17 feb 2011. Our previous bills have been between £60 - £70 per month being on Eon track and save 3. for dual fuel It ended in Feb and we were put on a low…
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Who is responsible for connecting tails to meter?
Just had night storage heating fitted. My sparky told me to ask the supplier to fit the tails to the meter as he is not allowed. Ring supplier, they say it is not their job, it is private electrician's job. How am I supposed to get heating?! Who is wrong and who is right, and what can I do to convince one of them to wire…
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Eon's secret tariff's
My first post to this Forum but a recent experience compels me to write. My Eon Saveonline tariff came to an end at the beginning of Dec and I've been putting off switching. I looked on a comparison website recently and EDF seemed a good option with 180pounds saving. Today I received a letter from Eon indicating a jump in…
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Southern knocked on door to tell me cheapest option?
just had a young girl knocking on my door. She was from Southern Electric and was calling me I should swap to online saver 4 (like she just has!) as it's their newest and cheapest tarrif. Is this really the case. I'm wondering why they want everyone to swap to this option? If this is the cheapest option why can't they just…
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Querying meter acuracy
I'm in N.Ireland on Airtricity and I'm convinced that my meter is over reading. I've used a wireless energy monitor to check usage. I know they aren't as accurate (10% tolerance according to the manufacturer) but the utility meter is showing nearly 100% more usage than the monitoring device. I've contacted them and they…
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npower missed appointments
npower have missed three appointments to change the battery in the gas meter they have been going to the wrong address after missing two appointments a letter was put through my door it was addressed to a property further up the road I advised npower of the mistake and they made another appointment and went to the other…
