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Npower - Hmm!
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Only just moved over to npower for my gas and not 100% happy already or maybe its just me.
I like to supply my meter readings online and always have done with past suppliers who have the online account facility. (I thought all suppliers were doing this as a matter of course). My mistake though, I have finally today been able to access my online account since transferring over as of 14 January to find its not actually an online account facility at all! All I can do is supply my reading each month if I want to and then I have to ring them to find out what my usage is, what's the point of having an online account then?????????
Plus apparently, you only get a bill every 6 months which is a total waste of time for me, I want to keep tabs on things and make sure my readings are there, and on the right tariff etc. The only thing it tells you is your account number. :mad:
This facility is rubbish I'm afraid and needs upgrading immediately. Back to another supplier later me thinks.
I like to supply my meter readings online and always have done with past suppliers who have the online account facility. (I thought all suppliers were doing this as a matter of course). My mistake though, I have finally today been able to access my online account since transferring over as of 14 January to find its not actually an online account facility at all! All I can do is supply my reading each month if I want to and then I have to ring them to find out what my usage is, what's the point of having an online account then?????????
Plus apparently, you only get a bill every 6 months which is a total waste of time for me, I want to keep tabs on things and make sure my readings are there, and on the right tariff etc. The only thing it tells you is your account number. :mad:
This facility is rubbish I'm afraid and needs upgrading immediately. Back to another supplier later me thinks.
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