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Gas Prepayment Meter Fuel Poverty Help?
I have a gas prepayment meter, i am with npower and they are saying i owe them £1,300 i live in an average 4 bedroom house, every time i buy credit it's taking half or more off me for debt, because of this im left days on end sometimes with no gas and no gas means no hot water, i have two kids in house and having no…
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E-On Staywarm electricity only
Hi everyone, I am over 60 and live alone in a small 1 bed flat in a very rural area with no gas supply and I'm currently on Southern Electric Economy 7 (electric storage heating) I'm interested in the E-On Staywarm tarriff for the over 60's and last night was given a quote of £70.79 per month by an E-On representative over…
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EON Useage doubled after new meter installed - Help!
Hi All, We've had countless problems with Eon since they changed our meter 2 years ago. Firstly they discovered an extra meter (economy 7 and not used for years) which they charged us a backdated amount for (since refunded after a struggle) and then they lost details of them removing it (but all resolved now - I think!).…
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Scottish Power Indian Call Centre?
I've been with Scottish Power for years. Untill last week they only called us twice in that time, both expected calls and both pre arranged. All of their other correspondence has been in writing and it has been a pretty harmonious relationship all in all. We recently fell into a substantial ammount of debt with them…
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Normal bulb to GU10 adapters
I have loads of GU10 35W bulbs in my flat. They are expensive to buy and consume lot of electricity. I dont want to invest in expensive LED bulbs either. The only solution I can think of is to get adapters from normal to GU10. Do such things exist? Thanks Vikram
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Impartial Advice
Hi, I'm looking for someone to provide some tariff advice to a group of tenants who need assistance. I work for a housing association who has intalled a new electric heating system but as a landlord would not be in a position to make recommendations to our tenants however at the same time they do not have the capability to…
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Platinum Fixed Energy Offer
Has anyone had a look at this offer from Scottish Power? http://www.scottishpower-boilercare.co.uk/products/platinum-fixed.aspx I've never had a fixed tariff before and I don't want to be scared into it by the threat of looming price rises. Also since I've just bought my flat I would need to be looking at boiler cover…
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Complaint contact address for British Gas - Please help!
Right - I am at my wits end trying to get British Gas to sort out the problems I have with my newly installed heating system!:mad: Have called customer services numerous times, sent emails via the website and written a letter to them - all with no reply. Was wondering if any of you good MSE bods have a valid e-mail address…
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British Gas Credit and wanting to move...
Hi, I currently have my gas and electric through British Gas. I have built up some credit over the summer (£150) and am looking to move to another provided as recommended. Now can I take that credit with me??? Or do I lose it??
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GAS usage
I have just moved out of a two bed flat, and my meter reading for the gas when i moved in was 00000, i have just moved out and it is 01404, does this seem about right for a two bed flat?
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Stove Burner
Hope i've posted in the right forum, please redirect me if so...:o We have just bought a property and had to have all our heating and pipes re-done just 2 months after moving in as the people we bought off left it in a right state...:( (long story, please see other thread if interested;)) Anyhu, there was a back boiler…
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Two flats, one electricity meter
my partner and I live with our 9 month old son in a 1 bed flat which is rented. we weren't told til after we signed the tenancy agreement that there is a funny meter upstairs which means the meter gives a reading but doesnt have a supply, that comes from our meter. but its ok cause noone lives up there. well now someone…
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Changing Tariff
I've just arranged an appointment with Scottish Hydro to get the meter changed to an Economy 10 meter but was just wondering what kind of saving I could make. We only get a yearly statement from Hydro as we're on a key meter and even then it's usually estimated. During the winter we generally put close on to £50 a week in…
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Eon
I hate our prepayment meter with eon and last time I posted about it (we were paying a fortune on it daily) eon looked into it and found out they had overcharged us by £500. So thanks to posting on here I recieved a cheque from Eon. My last statment then showed a credit balance of 52p. Last week we recieved a statment and…
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I've never changed my provider - is it well overdue?
I have looked a few times over the 3 years I have been with British gas duel fuel and the savings looked small and with horror stories of changing suppliers I have been reluctant. Looking more closely recently it looks like I can apparently save around £100 - £125 pa by switching. One was npower sign online 19 duel fuel…
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Electric central heating
Hi. Just moved into new property and it has wet electric central heating and a storage tank for hot water But the central heating just does the radiators and there is a one of them economy 7 control boxes for the hot water to come on at night so i can turn the heating on and off when i want just like gas but the water is…
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British Gas Standing Order Help
Hi all, I have both my gas and electricity with British Gas. I have been paying quarterly but now want to set up a standing order for each account to help me deal with the bills more smoothly. Tried to call BG to get their sortcode and account number (I know my account numbers need to be the references) but they're closed.…
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Excessive house visits from Eon
Despite providing gas and electric readings online when prompted, I still receive a quarterly house visit from Eon (or a representative from Eon) to take actual readings. However, I have spoken to other people who have gone years without receiving an actual visit. Therefore, can I conclude that these visits are based on…
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British gas wants to charge me TWICE for the same period!!
[FONT="]I took over the electricity and gas bills (British gas) on the 29th of December 2009 until the 7th of May 2010 when I moved out. I cancelled my accounts with BG and received my last bills a few weeks later which I paid. [/FONT] [FONT="]However- I received a corrected electricity bill from BG today stating…
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First Home and don't have a clue about Gas & Electric
Hello I was hoping someone would be able to help me or give me some advice about how to find the best Gas & Electric deal and provider, Me and my boyfriend are moving into our first house together in 2 weeks and don't have a clue about how to go about looking for a Gas & Electric supplier. We are both living with parents…
