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My Gas is £75 a month with 2 people in a 1 bed flat?
Hi there just a quick question to you all, I live in a 1 bedroom Studio flat with my partner. We have a non condensing combi boiler and gas stove not oven also our shower is heated by the boiler. Our Gas and electric is supplied by Npower. We both work five days a week so are only home in the evenings and weekends.…
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How do you change direct debit details via British Gas's website?
I've changed current accounts recently from Alliance & Leicester to Halifax and British Gas are one of the companies who didn't change during the transfer process. I'm really scratching my head here; could it be that they don't want you to be able to update it online? If it can't be done via their website, I'll probably…
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Southern Electric overcharge of Tier 1 units
Hi All, Not been on here for a while. I am with Southern Electric for dual fuel, currently on the Go 2 Tariff with NSC paying monthly by direct debit. Last year they switched me from quarterly to half yearly paperless bills. At the beginning of September I had the second bill for the year and noticed they have charged me…
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two immersion switches - water cylinder
Hi, I have just moved into a flat (approx 4 years old) I have a query over which immersion switch to use for my hot water cylinder and would appreciate advice. I have a range tribune cylinder. There is an immersion switch 2/3rd of the way up the cylinder and one near the bottom. I thought the bottom one should be used so…
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Solar panels refused on pre payment meter
I have applied for the free solar panels from 2 companies, both eventually got back to me to say I live out of the area they are working in. Yesterday I registered an interest with British Gas, who I get my electricity and gas from. I have a telephone call from them today, he went through the usual questions, but when I…
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Economy 7 times
I want to switch electricity supplier from Eon to Scottish Power as I can get much better tariffs. I am on economy 7. At the moment I get cheaper rates from 10.30 - 12.30 and then from 2.30 - 7.30 which suits my lifestyle just fine. My question is: if I change supplier, do the economy 7 times change too? Scottish Power…
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Air vent in my living room but I have no gas fire??
Hey, I just moved into a new house yesterday, new build and it is fitted with a solid fuel fire, there is Gas central heating and a boiler in a cupboard in the living/dining room. On searching through some forums online I can see that the vent is there usually when a Gas fire is installed. I dont have a Gas fire but the…
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Switching supplier and cashback?
Hello Just after some advice please. Currently with EDF Economy 7 Electric and Gas but have gone on to "Go Compare" website and Scottish Power are currently offering a good deal. I noticed that if you end the contract with Scottish Power before October 2011 a charge applies to both gas and electric but I wondered if we did…
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IS Essentials Tariff Now As Good As Some Others?
You'd think that anyone of one of the 'social tariffs' such as the British Gas "essentials" is unlikely to ever be beaten. Yet, having checked the figures from npower's Online 19 tariff it looks to me as though the npower one could bring some decent savings over the year (they credit your account at the end of the 12…
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Replacing gas fires with central heating
Hello, I'm looking at buying a 2 storey victorian house that is heated by gas fires, I would want to put in a central heating and radiators in their place but don't know where to start, or how much it will cost. I'd really appreciate it if anyone could point me in the right direction, many thanks, Natalie
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Southern Electric Still Mis-selling
An hour ago I had a Southern Electic rep (who assured me he worked directly for Southern Electric, and not an agency) at my door. I live in Mansfield. He said his records showed My address was not registered for de-regulated fuel? He could give no explanation of this except "A Government Thing" He also said if I bought…
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Comparing Energy Prices/Tariffs
I am about to buy my first property and would like to compare tariffs of Energy and gas suppliers to get a good idea of who to go with. When I go go onto compare websites (i.e. compare the market, confused.com etc) they all ask to put your current supplier details in. I dont have a current supplier and there is no option…
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Scottish Power issue
I'm having a bit of a problem with Scottish Power and wondered if anyone had any advice? We are moving house this week (hopefully picking up the keys today, yay!). The person we are buying from is with Scottish Power so we phoned them to get some details of their packages. Whilst my partner was on the phone they said what…
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Advice on my rights please
Hi there, Up until recently I lived with my friend who used to live in the same house with her daughter. The gas bill was in her daughter's name and we never bothered to get it changed but all the payments for the last two years came out of my bank account. The deal we had when living together was that I would pay ALL the…
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How are electric costs reduced?
After using a link in today's e-mail, I entered my details to find the cheapest supplier. In the last 12 months I've paid £620 to Southern Electric. Moneysupermarket shows that Scottish Power are the cheapest and will save me £99.31 in a year. As the unit costs are much higher than my last bill, how can I save money?
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British Gas Electricity warning...
I recommend that anyone on single tarriff electric with British gas check your meter I notice the last few days am using lots more electric, phoned them up to ask why and when they checked they found out their computer had a malfunction and changed my tarriff to a more expensive on all on it own. (yeah right) They are…
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Endless Power Cuts - help
Hi, Does anyone have any experience with ongoing power cuts? We have been having little powercuts for the last 6 months, only minor, but annoying screwing up the sky plus box and cooker clock each time. We have now had two major power cuts in the last month - one for 14 hours and one for 3 hours. I called Eon to register…
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Where is it all going
When i moved into my new house my gas meter read 2219 electric metere read 57451 i got the house on the 19th june this year just got my n power meter read reminder and my meters are at Gas 2251 Electric 57911 meaning i've used 32 units of gas and 460 units of electricity the gas doesnt seem too bad as i only really use the…
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I want to change my npower tariff, can I do this via a comparison site?
Hi guys, I am currently on npower's Sign Online 15 Electricity only tariff. After checking on a few of the comparison sites, I think I could save a bit of cash by switching to their Sign Online 19 Electricity tariff. Because I am an existing customer, does this mean I have to switch with npower direct, or can I do it via a…
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Is your electricity meter an Ampy Automation model 5162E ?
Hi I'm with E.ON and recently requested and received from them their free energy monitor. So far so good. I need to identify the live wire coming out of my electricity meter, but there's no colour coding. There are two possible wires - just as they exit the meter one has "3" written on it, the other "4", and that's it.…