We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Complaint contact address for British Gas - Please help!
Right - I am at my wits end trying to get British Gas to sort out the problems I have with my newly installed heating system!:mad:
Have called customer services numerous times, sent emails via the website and written a letter to them - all with no reply.
Was wondering if any of you good MSE bods have a valid e-mail address of someone high up in the food chain who might be able to get something done!
Thanks from a very stressed person
Have called customer services numerous times, sent emails via the website and written a letter to them - all with no reply.
Was wondering if any of you good MSE bods have a valid e-mail address of someone high up in the food chain who might be able to get something done!
Thanks from a very stressed person
0
Comments
-
http://lmgtfy.com/?q=British+Gas+Complaints+Process
Athough I would always recommend writing using traditional snail mail, perhaps with recorded delivery, if you don't get anywhere with your initiual contact."Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100 -
Didn't BBC Watchdog have a look at British Gas not so long ago? Maybe they'd be interested in adding your case to any follow up
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.2K Spending & Discounts
- 247K Work, Benefits & Business
- 603.6K Mortgages, Homes & Bills
- 178.3K Life & Family
- 261.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards