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Just closed my Paypal account
Ok, so I am not an experienced ebayer but I just sold an expensive item which is for pick up only. Then while speaking to friends, I was told that if I am paid through paypal and the buyer picks up the item, he/she could open a claim of non-receipt of item and I lose both my money and the item!!!!! as I can not prove…
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Buyer location France wants item sent to Japan
Hi, I have a fairly valuable game listed on Ebay and decided to only ship to countries which participate in Airsure. (I've excluded other countries on the listing.) The current highest bidder says located in France but has asked for shipping to Japan. I would really appreciate any advice on how I should proceed.
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Buyer bought item but now will not pay
New to ebay...another problem for advice please Sold an item on behalf of someone which was collection only and they were paying by cash. Buyer came to collect item but changed their mind and said they were not as described. Didn't entirely agree with him but agree that the buyer has the right to change their mind and not…
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I want my money Paypal !!!!
Anyone able to help please ? I recently sold a mobile phone on ebay and my buyer has paid via Paypal.I have an account with Paypal and have gone through the procedure for registering my bank account with them and have successfully bought and sold goods, with no problem. I can see the positive balance in my Paypal account…
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Buyer paid then asked for special delivery.
Hi all My buyer has paid for an item but needs it urgently for her childs birthday and asked if I could send it express delivery. I made it to the post office just in time and its on its way. She has offered to pay but how do I create an invoice if she has already paid. Thanks
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!!!!!!, think I bought Mr a fake Chelsea top!
Received said shirt today, and I am suspicious, No hologram and states made in Thailand. Any other things I should be looking for? Seller only has M/L/XL for sale too. Doesn't have the holographic label on it either... I have been had haven't I?
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Collection only items - not as described on collection
Not sure if it is me but I have won two items in the past week and have gone to collect them and they are not as described. Both were cupboards the first needed revarnishing but the seller forgot to mention the huge crack down the one side. The second the seller described in excellent condition yet when we went to collect…
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Item delivered but buyer has not received it.
Hi, I sold an item and have proof saying the item has been delivered. The buyer says they have not received the item and they did not sign for it. They have now opened a eBay Buyer Protection case stating the above. Where do I stand with this please? thanks
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Gumtree !!!!-up made - advice required
Before I begin, yes I know I've made a silly error. I advertised a phone on Gumtree as I do not have an eBay account - I asked for £200 cash on collection. A buyer got in touch and offered £190 which I accepted. I asked when he would come and collect it, and he said he lived too far away (in London) and wanted it posted.…
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Not happy with purchase
We bought a sofa bed on Ebay a week ago on a buy it now. The seller has been away and we collected it yesterday. It was advertised as being in very good condition but when we have got it home we have noticed that one of the arms sure snapped. It's not noticeable just by looking at looking at utterly but you can't lean on…
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Refund funny feeling about it
I bought something but never got the item so I asked the seller if I could have a refund which they have done but it seems like its being done from there bank account as got to wait 5 to 7 days to get it. So due to the problems I've had with this seller what happens if they don't have the money in there bank account or…
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Voucher Scam?
I have a lot of John Lewis vouchers I'm considering selling on ebay. The thing I do not understand is why the vouchers appear to sell for their face value. I would have thought £100 of vouchers may sell for £85/90... however... often the vouchers are selling for exactly what their face value is. Why would people do this?…
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Payment pending question
Bought something and paid with paypal but it says payment pending. I thought this meant the seller had to 'collect' the payment but they say they have no option on paypal to do this and all other payment have went through ok. Bit peeved off as so far I have done all the messaging to get it sorted. Looked on ebay for the…
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Received neutral feedback because of slow delivery
The buyer paid in the early hours of 6 September, I posted the item on 6 September second class as in the description.The item was in the UK. I get neutral feedback today because of slow delivery, the buyer will know it was posted on the 6 September as that is when it was franked and I also have the proof of postage. Do I…
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Buyer disappointment - guidance pls
Hi all I'm after some quick advice please. I sold three children's items (clothes) to the one person, combined postage. They paid fairly promptly, and left positive feedback once the items arrived about 10 days ago. They've just emailed me to say they have today gone to put the item on their child, to discover that there…
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paypal dispute
I purchased a faulty item which was advertised as working. So I started a dispute on PayPal. I was told to send the item recorded and I did by special delivery. But it says it was not delivered as nobody was in. Will PayPal still refund me if the seller refuses to pick up the item? Where will their item go to? I moved and…
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eBay: Sending something back to China... any advice?
Simply put, I've bought something on eBay from a genuine (long-term, high feedback) Chinese seller, which though it isn't broken as such, is certainly damaged and is crudely made. In short, it is nothing like the item represented in the photo, but a naively built item that resembles something you'd expect from a GCSE…
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Photo editing software
Hi, just wondering if anyone can recommend any photo editing software for item pictures on ebay? I have a mannequin for photographing clothes but I would like to remove any other background (the background behind the mannequin is a creamy colour so not too bad any way) and would also liked to have a thumbnail type item…
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Bought tickets - now worried
Not sure if I'm overreacting or not. Bought tickets for next year's One Direction concert in London. Tickets not available yet but seller said she'd email me the ticket confirmation through last week (just to prove she had bought them) and so far nothing. I've sent a couple of ebay messages reminding her but no response at…
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I smell a rat - am I over-reacting?
Hi, this is the second time this has happened to me. I start an auction at 99p on an item I have a feeling will reach a good price. I then get a message asking me how much I want for it and will I change to Buy It Now. Interestingly both people said it was for an imminent birthday of their child. I declined both fearing…
