-
Love Holidays.
I need some advice regarding a love holidays booking. I was due to fly to spain on the 25th July 2020. On the 21st of May, Ryanair wrote to me cancelling the flight booking due to COVID -19. They offered a voucher which I declined and they then said that I'd be in a que to recieve the refund which I'm still waiting on.…
-
New job just before lockdown, not furloughed, Laid off - new employer now advertising for staff
Hi i wondered what I should do. I started a new job just before lockdown and received training along with other new staff, we didn’t qualify for furlough and were paid off. Now the employer is advertising for new staff for all roles and hasn’t contacted anyone that they laid off. I guess they have no obligation to contact…
-
Bounce back loan
What would happen if you were a sole trader and took out a BBL but due to personal circumstances were closing the business? Would you have to return the loan or keep the loan and just repay it over the loan term?
-
Sun refund from May!
We booked a sun holiday earlier this year (12/01/2020) for May. It was a Monday to Friday break at pontins in brean sands. We paid the fee to the sun but before we were due to pay the final balance to the park the COVID pandemic hit. I contacted the park and they began the refund process for us. On 30/4/2020 (so after we…
-
Package booked through teletext.
Booked a package through Teletext going to Gran Canaria on 17th July. Trying to get hold of teletext but no answer (or by email). Ryanair does still seem to be flying out then but the hotel appears to be closed (their website doesn't like my booking code). As it is a package, should I be able to get the whole amount…
-
Self employed/grant/mortgage application
hi im self employed, my mortgage is due to be renewed in June, would taking the second grant go against me?
-
Money still taken after cancellation
My holiday was meant to start on the 11th july, we booked through on the beach. In May I found out our inbound flight had been cancelled but not our outgoing flight. I contacted on the beach and they confirmed this and I asked if we could cancel our holiday. They agreed and said no further payments would be taken and we…
-
Jet2 to Bulgaria on 20th July
I have a 7 nigh holiday booked to Sunny Beach all inclusive booked last summer. At present Bulgaria is not on the air bridge list and Bulgaria itself still requires visitors to quarantine for 14 days on arrival. Jet2 are refusing to give me any updates or even countenance a cancellation until the day before I'm due to fly…
-
Scotland Hotel Refund
Hello, I am based in Scotland and had a hotel room booked in Scotland and cancelled my room for full refund before the country really had the full affects of Covid, however I am still waiting for a refund. Is there a timescale that they should Refund, tried looking online without luck. Thanks, Paul
-
Best way to contact British Airways for a refund?
My flights to and from Canada have been cancelled by BA and I want to get a refund so I can book with KLM, who do have suitable flights. However, unless you are willing to apply for a voucher, BA direct you to a phone number if you want to get a refund. I have tried this number over and over again, and they don't even put…
-
Oliver's Travels - Anyone managed to contact them?
I'm booked on a holiday on September 5th. Due to CV19 I am now wanting to cancel. Oliver's Travels have sent me an email with a link to a form for cancelling stating that I need to fill this out or they will charge my card for the balance in 48 hours. The issue is that the form does not allow you to enter holiday dates…
-
Cruise Refund
My May cruise with Celebrity was cancelled on March 25th due to COVID19. I emailed my Travel Agent Iglu Cruise that same day to request a refund. We didn’t want to accept future cruise credit as my husband has cancer and may not be able to travel next year. After numerous phone calls and emails to Iglu I still haven’t…
-
Hotel Refund - Majorca
Fourteen of us booked a holiday to Cala d’Or in Majorca for July. The flights with Ryanair we’re cancelled back in May and we have put a claim in with them and the credit card company and have so far waited 7 weeks and heard nothing. My main concern is the hotel though. We originally booked Non-Refundable rooms (x5) only…
-
Ryanair said it would be free to change booking, but is now charging.
I booked a trip (on 24th June) to the UK from Sweden for 14-19th July, to see my family, on the understanding that it could be changed for free if necessary. On Ryanair's website it still says that any trips booked from 10th June for July or August can be changed for free to a date before 31st Dec. My trip fits these…
-
On the beach in 2 weeks-help.
I have a holiday booked with on the beach to Turkey flying 2 weeks on Thursday. I paid my full balance on booking. As it stands I am not sure on the flight as when I look at the easyJet website it looks like the first one leaving Liverpool to Antalya is not until 6th August. 2 weeks ago my hotel emailed me directly saying…
-
LoveHolidays holiday imminent
holiday booked for 24 July, messaged LoveHolidays to say we wish to move holiday to next year, deposit already taken, received message today to saybalance due on 10 July, no reply to my request to move holiday. Looked at cancelling but huge cost. Husband wants to ask his bank to block LH from taking balance but I think we…
-
Extortionate fees on Halifax loan payment holiday!
I took out a £25000 Halifax personal loan in late feb to purchase a business (cafe unfortunately!) and new car suitable for carrying stock etc. Obviously have been unable to open the business so have had no income. Applied for a payment holiday and was granted 3 months but on the letters they are stating I will be charged…
-
Leicester lockdown and holidays
Hi. I live in LEICESTER and have been placed in lockdown. Our holiday to Portugal (july11th) has NOT been cancelled. What are my rights. The government has said we cannot travel to or from leicester. Portugal are only taking essential travel yet I'm still expected to go on my holiday. I cant cancel it as it means I lose my…
-
Qantas flights operated by Emirates
Back in December 2019 we booked with Qantas to fly to Australia at the end of October 2020. We planned a 4 day stopover in Dubai and the flights London to Dubai and then Dubai to Sydney are operated by Emirates. Due to the Australian border closure we anticipate that Qantas will have to cancel their flights, I.e. our…
-
Unable to Fly to Portugal FCO advice on Covid19 can I claim a refund for losses in costs of flights.
Have paid for 6 flights + baby and all other costs associated with flights - seats, luggage etc. I have annual travel insurance for myself and wife. All flights and Insurances were in place and paid in full since October 2019. Have contacted airline - Ryanair - no refunds possible, rearrangements/rescheduling possible at a…