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Heathrow Park&Ride demanding extra payment to release car after COVID.
Good day, I booked a return trip to the USA mid-March. I booked car parking through www.heathrowparkandride.co.uk (02034883787 or 07796093921). Between the outbound and inbound flights COVID became what we know it as today. I couldn’t travel to get back due to firstly being sick and not travelling on the advice of health…
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Travel Trolley/British Airways cancelled return flight refund?
Hi, I am looking for a bit of advice, I booked flights to the USA back in January for a trip in September for my 30th Birthday. I booked these flights via Skyscanner and Travel Trolley, the flight is operated by British Airways however I recently discovered that my return flight has been cancelled. I was not notified by…
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Travel insurance help needed
I bought annual travel insurance on the 5th March, but got it to start on the 5th April as my old travel insurance was running out. Went to claim for missing my holiday in June, but travel insurance won't pay out as they say their terms changed on the 17 March. I purchased the policy before that date even though I didn't…
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P&O - Treatment of loyal Customers
My lovely ex mother-in-law who is 82 years old had two cruises booked with P&O for this year. The bookings were both made last year and she was really looking forward to them. The first one was due to sail in May and the second one in October. She had paid in full for the May cruise and a deposit of £222 for the October…
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Bounce back loans and tax
I've searched online but can't seem to find an answer to this seemingly obvious question - what are the tax implications of using a BB loan for income (PAYE and / or dividends via Ltd company)? For example, if I use the BB loan to pay my PAYE salary for 3 months @ £2,500 per month - do I have to pay tax on this salary as…
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Employer refuses benefits for furloughed staff
I've been on furlough since 1st May along with 10 colleagues, our total workforce is around 60 people. During the last 8 weeks we've had no communication from our Employer at all. It's been a very anxious time indeed. I tried checking in with them this week for an update and have discovered that they have recently…
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EasyJet Refund
Hi, I have a problem with an EasyJet refund. I had flights booked in April that were cancelled and we therefore requested a refund. It took quite some time but we received confirmation via email that that the cost would be refunded. When making the booking we paid by different methods Applepay for the majority then a…
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Who is responsible for a refund - travel agent or TuI
We booked our summer cruise via a travel agent. The cruise was with TUI. The cruise is cancelled. The agent has said that TUI are taking around 120 days to refund the money and once they have it they will give us the money back. Unless we want to book a new cruise via the agent for next summer in which case they can do…
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Hull to Zeebrugge Ferry Crossing Refund
I was due to sail from Hull to Zeebrugge on Friday 3rd July returning on Friday 17th July as part of our annual summer holiday. For obvious reasons we have not been able to go and have been offered the standard credit note for travel during the next 12 months which we have taken as we didn't feel as though we had any other…
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Quarantine confusion - Flying from Scotland but live in England
Hey all, I'm flying from Edinburgh on 21st and I'm a little confused over quarantine rules when returning (a month later) given we don't live in Scotland. As it's far cheaper to fly from Scotland than my nearest airport we've always flown from Edinburgh to Crete and although both have approved quarantine free travel after…
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BBL - settle and re-apply
Hello I have a Lloyds business account for my limited company and received a BBL almost straight away. In hindsight, I applied for too low an amount. Does anybody know whether I can settle the first loan and reapply for that which is actually 25% of my turnover rather than the less than 8% I originally applied for?
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6 Months Seiss / 8 Months Furlough
Hello, I'm having aome difficulty understanding this. I am a self employed Musician and currently relying on Seiss to get me through until the pubs and clubs are allowed to have live entertainment. Im just wondering why the employed furlough scheme pays from March - October whereas the Seiss pays March - August? I'd also…
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Strange Lloyds loan behaviour.....
Hi, we took a mortgage holiday because of COVID-19. Three months ago when I looked in my Lloyds app I was “highly likely” to be accepted for an unsecured loan for “upto £50k”, but this morning when I looked I was “highly unlikely” to be accepted for anything and warnings were popping up about affecting future borrowing…
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How many of you are actually flying abroad in July?
I am due to fly to Malaga on the 19th of July 2020 with my 13 Year old son for 5 nights in Fuengirola. At first I was hoping it would be cancelled but I eventually came round to the idea of going. I have emailed the Hotel & it is open for business & jet2 look to be flying but they have changed my departure time which they…
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1 out of 4 flights not cancelled
In brief due to fly manchester to Tokyo via Singapore and then back again. All booked as one return flight booking. A few weeks ago before any of the flights were cancelled the Tokyo to Singapore part was changed to an hour later flight which we accepted as we would have gone if allowed etc. Now all the flights bar that…
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Vuelling refund
Hello, I have requested a refund for my cancelled flights a week ago (£730’s worth) and I haven’t heard anything back or had any money refunded. I have called Vuelling and been told it can be up to 8 weeks to be refunded. Is this right? X
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Travel insurance covering coronavirus - misleading MSE advice
MSE recommends Nationwide FlexPlus
annual travel insurance cover for over 65s, stating that “you get worldwide family travel insurance
(including winter sports) up to your 70th birthday, including coronavirus
medical cover and cancellation cover if a family member is receiving/received
treatment for coronavirus”. This is…
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We cancelled our holiday - please help!
Hello. Ok, we made a boo boo, but kind of felt we had no choice. We had a package holiday booked with On The Beach for 20th July to Tenerife. We had the final balance to pay at the weekend but due to the Covid situation we decided that we weren’t prepared to travel. We had an email from the agent on Friday saying ‘great…
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Holiday Entitlement Days Reduced but not been paid for them
My annual holiday entitlement days have been reduced whilst I have been on furlough since march due to the 4 bank holidays (Easter & May days), but I still got the same 80% furlough pay for over these holiday times, am I right in thinking I should have got the full 100% holiday pay for the 4 days ?.
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TUI Booked Holiday
Good afternoon, we had a holiday booked for the 4th July 2020 with TUI and were given the option to amend due to the COVID pandemic, I rearranged the holiday for 31st July 2020, then received an email to say it was cancelled so have rearranged it to the 12th August 2020 still with TUI, I have since found out that the Hotel…
