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Coronavirus Small Business Grant and Rating List problem
I wasn't invited to the Coronavirus Small Business Grant due to not being on the Rating list. I'm a self-employed, sole trader working part-time from a home business. I
converted my garage to a beauty salon
back in 2012. I got planning permission granted for ‘change of use’, to enable me to run a business from home. I have…
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Expedia and Virgin
Hi I am hoping you can give me some advice please. I booked a flight for my husband and I, July (2019) through Expedia but with Virgin for 1 April 2020. This was cancelled by Virgin on 20 March. I rang Expedia and finally got through, as Virgin would not deal with me, on 9 April. I have an email from Expedia saying Virgin…
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Rent deduction due to Covid - pay arrears?
Hi all, at the start of lockdown we negotiated a rent reduction with our landlord to help us after freelancer job loss (Partner) and the fact I couldn’t work (childcare). The period agreed has now finished, and the landlord has asked us to pay back what he deducted as he won’t get any ‘government help’. However, this was…
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Outbound and return flights cancelled to US but still have an internal flight booked
Hi Both our outbound and return flights to the US with BA have been cancelled and we received our refund to a credit card within a week. We do have an internal one way flight with Alaska Airlines still booked for August but no way of getting to the US. We asked our travel insurance company what we should do. They suggested…
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Paternity leave and furlough
hi I have been on furlough since April and I am currently still on furlough. I am lucky enough to be receiving 100% pay. Me and partner recent had a baby on 15/06/20 and I am wondering if you accrue paternity leave on furlough? I understand that you accrue annual leave but unsure about paternity. I don’t want to take the…
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Cancelling annual travel insurance when you haven't been refunded
Hi all, I took out an annual travel insurance policy at the start of the year as I went to Brazil from January - March. I didn't claim on the insurance. I had another trip to the Netherlands planned for May and had flights and a hostel booked. Covid truly kicked off and was declared a pandemic just after I returned from…
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Departure cancelled. Arrival not cancelled?
Hi, I booked two flights for my holiday in Greece a few months back. My one-way flight to Greece towards the end of July has been cancelled and I am in the process of getting a refund from Aegean. However, my one-way flight with EasyJet from Greece to the U.K. at the start of August has not been cancelled. If I can’t…
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Travel Republic - customer service number
Has anyone been able to get in touch with Travel Republic customer services? Their number (020 8974 7200) is closed. Any help would be much appreciated.
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Trying to get refund on flights when denied entry to country because of Covid
Hello, I really hope someone will be able to give me some advice. Back in March I was in Mexico (a five month long backpacking trip) when everything started to deteriorate with Covid and I had flights booked to Guatemala for a further three weeks before returning home to the UK. I checked into my flight, doubled checked…
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New working hours
Hi I was placed on Furlough on 24th March, I normally work 9-5.30 mon to Friday with every other Monday off unpaid. We were called into work for a meeting on Monday 29th June to be told that from 1st July we were back in 3 days per week from 9-3, and would have to take one day every week as annual leave and 1 day per week…
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Conflicting advice from credit card & insurance
Sorry if this is covered elsewhere, this is my first time on forum and struggling to figure out where to post exactly. Any help gratefully received. My sister & I booked to go to Peru & Ecuador in July; now borders are closed. Flights booked through an agent were cancelled and we're supposed to be getting a refund. We each…
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Love Holiday refund
Booked a package holiday with Love Holidays which included a flight via Ryanair. I cancelled booking but was informed can't cancel flight as it was paid for. The Flight was then cancelled due to Covid, contacted Ryanair several times they refunded the additional charge paid separately for baggage back to my account and…
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No refund or date change for UK cottage holiday #LeicesterLockdown
Hi - we had a cottage in the UK booked and paid for. Since the Leicester lock-down was announced, we contacted the holiday company several times. Today we finally receive a reply saying that because it's less than 14 days to our start date, we cannot change the booking and we can only get 25% of our payment back! Is there…
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Holiday whilst on furlough
Hi, I'm currently on Furlough. My employer is only paying me the cap of £2,500 per month. They are not adding any top up. They have allowed me to cash in some of my holidays. However, when I received my payslip this month, they paid me 15 days holiday, but deducted £115 per day from my furlough amount - over £1,730…
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Travel advice due to Leicester lockdown
Hi. Is there any advice relating to my rights if directly effected by lockdown applied to Leicester. I have flights booked with Ryanair and they have told me I am not entitled to any refund or voucher if I cannot make my flight. Given the situation in Leicester we can no longer travel and our holiday plans have been posted…
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Travel Republic ‘cancelled’ my holiday
Hi, please could someone give me some advise? I was due to go on holiday, booked through travel republic, on July 24th. I paid my final balance yesterday, 5 days before the last date I could pay-only then did I have access to a message saying that my holiday was cancelled (the message was dated June 30th but only showed up…
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Tui refund
Does anyone know how long it takes for money to be credited back to your account once you have received an email saying how much the refund should be for? We booked in store so I know it takes longer than if we had booked online. I received an email on Thursday and my husband received a phone call on Friday but wasn't sure…
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Non Refundable Deposit
Hello, I'm hoping someone can help me on this - I can't find a definitive answer online! I had a trip booked for June that was cancelled because covid. When booking part of the holiday cost was a £200 'non refundable deposit' In light if the fact that the travel agent cancelled the holiday (flights and accommodation bought…
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Self Employment Scheme Underpay
Hi there, I was eligible for the grant and received it, however I think that amount was calculated incorrectly. My 16-17 year tax return shows 0£ profit, I wasn't trading for good year and a half, however I never told HMRC that I stop being self employed, where it seems inconvenient in case I would need to work here and…
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Autism & Holiday move request denied
We have an autistic child who thrives on routine and everything being the same. We are due to holiday at Searles in Norfolk at the end of July and because pools, soft play etc are not yet open and because of the social distancing rules, we have requested to move our holiday to next year as our son will just not cope with…
