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why is this at top of the list
why is hayes travel got a high refund rating when cruisenation their cruise side has a terrible rating on trust pilot it is over 60% terrible can mse explain this . i for one have been waiting about 4 months and had no refund but a lot of excuses and lie, ie they are waiting on a refund from cruise company but cruise…
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Pay cuts and furlough
I’m hoping someone can help with a furlough query I have. My employer has announced it’s entering into consultations with everyone to take pay cuts for the next 12 months to prevent redundancies. If anyone is still being furloughed after the pay cuts come into effect will their furloughed pay be calculated based on the new…
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EasyJet Voucher request via email
I had flights booked for a trip 3-5th July. I received an email from Easyjet on 10 June entitled ‘Options for your upcoming flight’ Within the email it states ————— *We’ve made it hassle free for you. To request a voucher for the full value of your booking and an automatic ‘Thank you’ credit please just email us…
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Private nursery refund
Looking for a bit of advice. Am I due a refund from my private nursery for the days the nursery was closed to all children but key workers due to the coronavirus? Thank you in advance
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Risk of booking holiday next year
The grief I had getting money back from travel companies, I'm now very wary of spending money with some of them ever again. A friend asked if I am up for annual ski trip next year. I'm not so sure. I'm trying to work out what cover I have going forward. I'm insured with nationwide flexplus annual policy, which has always…
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Hotels.com and Tesco vouchers
I made a booking with hotels .com for hotels in Amsterdam and Belgium using Tesco vouchers and paid the taxes by credit card .They were non refundable and hotels.com say neither will give a refund .Any suggestions what my next move should be .We obviously can’t go as flights cancelled and gov advice is not to ? Problem…
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Can I get 30 hours free childcare back
I have a 3 year old that attended private day nursery 30 hours per week (term time only). The nursery was shut until 1st June with most children returning from 1st July. I think the local authorities still received the money/funding to supply the childcare. I dont know if the nursery received the money eo the local…
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Easyjet June 2021
With the plans to use vouchers etc, does anyone know when the flight schedule for June 21 will be released?
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Travelling to Wales (from England) to stay in an AirBnb
Hi everyone, wondered if you could help me. Myself and three other households booked to go away in early August to Wales to stay at an AirBnb for three nights. We all live in England. Tried looking for the advice on this but can't seem to find the exact information: is this allowed yet? Or are we still awaiting further…
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On the beach problems
hi, was wondering if anyone can help. We booked a holiday, flights with easy jet, hotel and transfers through on the beach departure date 03 August 2020, with the current situation we don't want to travel and have requested a change through my bookings section on their website. We were told that we had to co tact easyjet…
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Jet2 cancelled flights & no cancellation policy with accomodation
Hi, Booked flights with Jet2 & accommodation via booking.com, back in mid February. The hotel was £1000 cheaper with a no free cancellation option, so booked it with no free cancellation option (:-(). Jet2 cancelled the flights last week (thanks Jet2) & I have been trying to get in touch with the hotel, as have booking…
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BEWARE REDEEMING EASYJET VOUCHERS
Beware those with Easyjet vouchers to redeem: When my flight in May was cancelled, I opted for a voucher since I thought I would have no problem in using it within the next 12 months. Little did I know that when the voucher code was eventually e-mailed to me 6 weeks later, it came with a stipulation that it had to be…
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Insurer claims government grant counts against loss of income
Hi everyone! My insurer (NFU) has asked me to provide details of any government support my business has had as part of my loss of earnings claim. They want to count government grants against loss of earning to reduce the payout. Has anyone else had to provide this info to an insurer? Can my insurer legally ask for this…
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What are your rights to a refund if you need to change or cancel a wedding? New guide
With wedding and civil partnership ceremonies now allowed to go ahead in some form, things have got a little more complicated than when you just couldn't marry. What are your rights if you can get hitched, but can't have the day of your dreams? Read the full story: Wedding refund rights Click reply below to discuss. If you…
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Do I have to accept alternative accommodation?
I’m wondering if someone can help. We are due to fly on 25 July but our hotel have now advised they won’t be opening until 27 July due to refurbishing. On the beach have emailed saying they will contact us up to 7 days before flying to discuss/rearrange alternative accommodation. What are our rights? We don’t want to…
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Return Flight Refund
My outbound flight to Greece on the 2nd of Julywas cancelled by EasyJet and I have applied for a refund, however my return flight on the 17th July is still showing in my account. Will I be able to get a refund for this as I was unable to fly out to Greece on my allotted date
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love holiday are a joke
does anyone have any idea on how to contact love holiday.I was due to travel on march 17th but holiday ws cancelled due to pandemic.I was given option of a cash refund which i requested ans since then I have had 2 messages from them saying that my case will be dealt with ASAP...but now 14 weeks later nothing .It is…
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Changing mind on holiday Refund Credit Note.
We had a holiday booked and paid for to Turkey in June through Love Holidays.We decided to take the option of a Credit Note for a holiday in 2021 and clicked the link to have it Emailed to us. Since then my wife has unfortunately lost her job due to Covid and we have decided that the only option for us is a refund of our…
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Wedding cancelled
hi hi a relative cancelled their wedding due to C19 after we booked hotel rooms. Are we entitled to a refund or will insurance cover us? Your help much appreciated
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Entertainer all work cancelled -no government help-
Since 16 March all my gigs have been cancelled - no money coming in - husband works so unable to get Universal Tax Credit - unable to get government help as didn’t earn enough and only became fully self employed 2 yrs ago - unable to get a business bounce Back loan as I bank with Halifax and you have to have a business…
