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LastMinute.com Refund email has dead link
I received an email from LM saying the I have the option between a voucher and a full refund to the original payment method, problem being when I click the Refund option on the email it takes me to a page that states there is a technical issue and the request could not be processed. When I try to contact LM by phone I…
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Furlough - Redundancy
I just had my redundancy confirmed with my notice period commencing today 22/07 ending 21/10 as I am on 3 months notice...Instead of 'paying me up', notice period holidays etc. the company is putting me on furlough from 31/07 until 21/10 so they can claim the applicable rate of furlough monies from the UK Govt during this…
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Hotel Closed, Return Fight cancelled, due to fly out Monday 27th, Travel Republic will not respond
Hello collective, as per the title we have a 10 day all inclusive break booked with Travel Republic to Salou (Spain) due to fly out Monday the 27th (paid in full months ago) - 2 adults 3 children 2 bed apartment. Originally received a notification on the 3rd July saying Spain is open therefore holiday in on and we can…
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Holiday of a life time - Help!
Hey all, Last November myself and my partner booked an around the world holiday for late september this year. To try and save money and have more control we booked all our flights and hotels independently rather than using a travel agent (which I feel could now come back to bite us!). Here's our itinerary:…
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DFDS FERRIES - HOW TO GET A CASH REFUND FOR TRAVEL VOUCHER ISSUED IN MARCH
I need a cash refund for my £274 ticket issued in January for travel in April. This was cancelled in March and a travel voucher issued but I no longer wish to use the voucher and wish to have a cash refund instead. BUT DFDS do not reply to emails, it is impossible to get through on the phone and it seems that they will not…
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Travel Insurance refund
I booked medical travel insurance for a cruise and stay for myself and my friend last November. We are both in our 70's and paid with separate debit cards. The cruise was due to sail at the end of September by Tui, but has been cancelled. We sent separate emails to the insurance company ( the only way), telling them that…
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Travel insurance paid out but now being told a refund is available
We were due to holiday in Thailand in April (partner, elderly father in law and myself) STA refused to provide a refund and offered a travel voucher. We did not accept this due to my Father in law being elderly and unfortunately he will not longer be going abroad in the near future, so a credit voucher was pointless for…
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Problem with Booking.com
I’ve booked flights through Kiwi.com which were subsequently cancelled and a refund is coming. I booked my hotel through Booking.com, for nearly £4K. I obviously can’t get there because flights are cancelled and they are refusing a refund. booking.com are useless and I’m struggling to get traction with Virgin Money Credit…
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More than 2 household bookings are being ignored!
We have booked and paid for a 12 person self catering property for 1st August on Isle of Wight, including 4 ferry crossings through Hoseasons. To date they have no published policy about more than 2 household bookings on their website, have not replied to my emails or messages via Messenger or Twitter. Their phone lines…
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Zero hours
Can my boss change my contract to a zero hour one? I’m not getting any hours at all but she won’t put me back on furlough is she aloud to do this?
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Ryanair - added extras
Hello, I’ve managed to book a weekend getaway to Palma in August with my partner, flying with RyanAir. I wondered if I still needed to pay for my seat or will they place booking parties together to keep ‘bubbles’ together on the flight? There’s no information on their website about it and I don’t want to pay for seats if I…
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CBILS & BBL Loans Same Time
Hi all new user here. I took a BBLS back in April for the full £50k which was the easiest thing Ive ever done. We have since applied for a CBILS loan and been accepted for a larger sum, I was told, I couldnt have both at the same time but it seems nobody is enforcing this. The company who provided the CBILS said you should…
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Flexplus Travel Insurance
We had a holiday booked at Easter to Ibiza consisting of Easyjet flights and a villa booked through a local Ibiza company. We eventually got a refund from Easyjet for our cancelled flights. The villa company would not refund us so I claimed on our Flexplus travel insurance in April. The villa company did offer to carry…
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Re-entering furlough
I'm an agency worker working through an umbrella company. In March I was furloughed for 3 weeks and then brought back to work, mainly to work on COVID related adjustments to work, my contract came to an end last week as I'd completed the COVID part of the work and the job I'd been hired to do was no longer required due to…
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Post Office Single Trip Insurance - Refusal to payout (purchased pre-corona) - Advice Please
Feeling furious over Post Office single trip travel insurance failing to pay us for our lost holiday deposit due to our EasyJet flights being cancelled. Our holiday was due for the end of June. We purchased our Post Office policy back in February well before any Corona Virus issues. We thought we'd have been covered from…
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Working whilst on furlough/notice of redundancy
Hi guys, in need of some real help. I am currently on furlough but have accepted another job at another employer. My current employer has said that they will make me redundant to help me out as I have been there 10 years and we get on really well. My redundancy notice period is 11 weeks and my current employer is under the…
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Cruise cancellation
Booked a cruise with p & o via planet cruise departure 23.4.2020- my parents were booked on same cruise and we booked ours to join them as a surprise. In march, email received in light of covid offering us to cancel for 40%refund and 60% future cruise credit which we requested. my parents did the same (both aged under 70)…
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Unable to contact Travel Insurance company to alter policy (change in travel dates due to Covid 19)
I am unable to contact Travel Insurance Direct - Travel Insurance Agencies LTD (FCA firm ref 306767) as the phone number is no longer working and there are no replies to previous email correspondence. They agreed to change the dates of my sons annual travel insurance covering travel and work in Australia from 5th August…
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self employed payment
I have been self employed 32 years I applied for self employment help because of coronavirus ,I was told I was not eligible for a payment I appealed on the grounds of ill health ( depression) my appeal was looked into by HMRC and a very friendly lady rang .me and said my case had been looked into and there was nothing they…
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Covid - Furlough payments & Holiday entitlement Advice please.
Hello all, I work for an Agency on a zero hour contract, completing 40 plus hours a week. I have some queries regarding a topic I mentioned to my consultant not too long ago. The questions were: 1) How much annual leave have I accrued? (Our working year is January - January) - To which she replied I owe them 30+…
