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Last Minute.com Issues
I booked a family holiday to Fuerteventura through last minute.com for August 11th. Jet2 have cancelled the flight and have said they informed Last Minute on July 1st, we need a refund through LM as they were the agent. I have requested a refund through LM they have told me I'm not entitled as the holiday is not cancelled,…
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July payment on account
I have around 2000 due and saved up. Is it worth deferring til Jan for any reason?
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Do we have to pay balance when we know our hotel will be closed and Travel Republic are ignoring us
Hi, We are due to fly out on the 6th August, as Travel Republic have ignored all messages we contacted the hotel ourselves.... it will be closed when we are due to fly .. there is talk of being transferred to a sister hotel ..... which we don't want to go to ... we didn't pay the balance as they are not responding ..…
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Furloughed Employee
Hi Everyone I would be very grateful for your help please. I have been furloughed since April 1st and from July 1st gone back to work part time during furlough. My pay slips for May and June showed the amount for the 80% in gross payments in and then tax and national insurance was deducted and straightforward. However July…
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Holiday accrued before furlough (due to shielding and unable to look for work)
I've just had my final pay slip. As a beginning June I had 4.5 days annual leave accrued when my contract was due to finish. Whilst I was employed (and before the furlough option) I was asked if I wanted to be paid or take the leave and we agreed I could be paid instead. However as I was shielding my employer put me on…
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Personal Contract Purchase Mileage
I started a PCP agreement with Jaguar Financial Services in October 2019. The monthly price I am paying is based on the annual mileage I anticipated covering, but due to Coronavirus, health concerns about visiting elderly relatives and the Government imposed restrictions this mileage is no longer going to happen. JFS have…
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'Non-refundable' rooms refund entitlement?
I've been looking to book a flight + hotel as a package with kayak to get atol protection and unexpectedly discovered rooms that are 'non-refundable' are cheaper than ones you can cancel for free up to the day before. So I was thinking it wasn't worth the risk of paying the lower price. Then in todays i newspaper if you…
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Travel insurance clause definition
Having issues with travel insurance claim (surprise, surprise) Booked flights and accommodation separately for France in July. AerLingus cancelled flights. Called Travel Insurance - Benenden but dealing with travelclaims ltd. - who at first assured me I was covered. Seemed pretty straightforward to me that I could get a…
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Loveholidays ATOL hol / easyjet refund
We booked a loveholidays ATOL protected package deal (hotel, transfers & flights) back in Dec 19 for a mid July trip to France. Loveholidays booked the flights through EasyJet. Easyjet cancelled the outward trip from Edinburgh to France a couple of weeks ago and we informed Loveholidays via their online booking management…
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SEISS
Hi, my accounts were sent in before the deadline but the HMRC say that they were late, according to my Accountant the data of my accounts 'bounced back onto her system' into a file that she was not aware of and this has caused the issue with them passing the deadline date. and this making me not being eligible for the…
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Loganair Refund
We have two return flights booked from Aberdeen to Belfast with Loganair on 14 Aug. On 8 Jul, we received two emails from Loganair informing us of schedule changes. The first related to the outward trip, amending the departure time from 15:00 to 09:50. The second related to the return trip, amending the departure time from…
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Teletext Holiday - what should I do?
Hi, I have a package holiday booked with Teletext for October to Dominican Republic. I initially put down a £100 deposit. I am due to pay the remainder £2300 on 01/08/2020. I am a bit nervous to travel in October as Dominican Republic is still on the list of countries where you have to isolate for 14 days and my partner…
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Credit card holiday and credit score
This is about my son. He previously had a bad credit score having made some silly mistakes with payday loans in the past. Over last two years he had been working and had built his credit score up. He’s now lost his job and has a couple of credit cards with vanquis and aqua. Both were close to their limits ( both under…
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Constructive dismissal
Hello all, My employer is refusing to give me any furlough payments despite having no work for me to do. I presume he is hoping I will get fed up and go elsewhere and save him having to pay me any redundancy, in which case could this be construed as constructive dismissal? I only work part time and have always had a good…
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Need Some Advice
Were booked on a weeks holiday to Greece to attend a wedding on the 12th of August, all other guests bar us have had their flights cancelled 2 weeks ago, they fly with different airlines. We were hoping our flights would also be cancelled and it would kinda sort itself out, unfortunately 2 weeks have gone by and no…
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Opodo chargebacks
Two cancelled return flights due to coronavirus. One was in May the other this September. I've tried contacting Opodo but they're useless. I decided to apply for debit card chargeback on both journeys and have been waiting for an answer from the bank regarding the first booking for 2 months total. However, they refunded…
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Refund deduction
I booked flights to Tokyo through GotoGate. The trip was scheduled for May 18th and was cancelled. Japan Airlines rang me themselves saying I should have no issue getting a refund as they were issuing refunds for all COVID related cancellations, however it would have to come through GotoGate as I booked through them.…
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Easyjet refund story
Applied for refund on 1st JuneReceived email on 15th July saying we would receive refund "in next 10 days"It's now the 25th and still no refund ...
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Flight Cancellation
Easy Jet have just cancelled my son and his girlfriends flights to Cyprus where I live with my wife. We were going to then go to Greece where we had booked an all inclusive hotel as part of the holiday. Can I claim the costs of this part of my holiday back from Easy Jet. It would include airport parking, Ryan Air flights…
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Agency workers holiday pay
Hi, I was furlough with an agency for chefs, which I have worked for since Sept 2019,..... My last shift was 15th march, my ist furlough payment was 7th May, 2nd was 6th June, 3rd was 16th July and have been told my last 1 is 14th August, they've said in an email it's been 5 month furlough and as from 1st of August the…
