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Tui refund
I’ve had my holiday cancelled buy tui I paid £884 on a credit card then it expired so they sent me a replacement card same numbers on front just the last 3 on back of card changed I got refund for what I’ve paid on new card but not on the expired one I’ve rung them 3 times but no refund as yet anything I can do
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Leisure centres reduced hours?
Hi, I've noticed leisure centre will be closing at 8pm weekdays and midday on Saturday and Sunday I believe. Does anyone know why exactly, and when normal hours will resume, ie 10pm weekdays?
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Furlough payment / giving notice
My last furlough payment was the wk ending 5th of july, I gave a wks notice 13th_20th july (only needed to give a wks notice)started new job on the 20th, been told I'm not entitled to furlough from the 5th to the 20th is this correct
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Teletext refusing full refund
hi I booked a package holiday with teletext back in December 19 to fly to majorca on 4th August 2020. The hotel informed me directly that they are remaining closed for the whole of the season. I received a call from teletext today (24/07/20) saying they had moved me to another hotel. I advised this hotel wasn't appropriate…
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Parkdean holiday
I had a holiday booked with Parkdean Resorts which I cancelled due to the covid-19 pandemic. I asked for a refund of the money that I had paid but they said that the covid-19 pandemic was not a valid reason for the cancellation. Despite my querying this they said that all they could offer me was a voucher towards another…
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Casual worker accrued holiday on furloughed
*Post removal 24/07/20 18:28*rbwatkinson3
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Travel Agency refusing to refund package holiday - help!
Hi, We had booked a 3 week trip beginning in May that the travel agency had packaged up for us (they're an independent agency - part of major travel). We couldn't get hold of them leading up to the holiday until the day that we should have been leaving and hadn't been contacted once, not with e-tickets, nothing. Weren't…
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Deposit refunded
hi . Recently paid a deposit for prom transport on a big red bus for daughters prom . Co given me they say out of good Will half the deposit back but am I entitled to it all back . We did postpone original date due to virus and now had to canx due to government restrictions still on . Your help is much appreciated .
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14 day quarantine
I am due to fly to Portugal in a couple of weeks. If I am unable to use the flights due to the 14 day quarantine requirement on return to the UK can I claim from my credit card? Ryanair will not give a refund as the flight is going ahead. But impossible for me to use the flights due to the quarantine requirement on return.
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Auction prize cancelled due to Coronavirus
At the end of last year I bid on, and won a charity auction for a survival weekend experience for my kids, they love this sort of thing and it was for my oldest sons birthday - we booked the event for April - but obviously and quite rightly it was cancelled, but there are no new dates and the company running the events are…
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Center Parcs Cancellation Refusal
We're booked into center Parks in a couple of weeks but we've been trying to cancel the holiday under the "book with confidence" guarantee because of the limited access available to the pool which is the main attraction for us. The latest email I have from them is that they consider their villages to now be open and…
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TSB Bounce Back Loan
I've got a limited so thought I'd apply to BBL to invest for the year (free £120 with Santander) - but we use 3 business accounts as we have different departments so deciding which bank to apply through was the only dilemma! TSB - very little info on here Barclays - loads of info on here Clydesdale - very little info on…
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Lastminute.com + Qatar Airways
I have a flight + hotel booked to go to Sri Lanka in December with Qatar Airways booked via Lastminute.com. Qatar Airways are now offering free of charge date and destination changes. I would like to change the destination due to the restrictions Sri Lanka is placing on foreign tourists. It seems impossible to contact…
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Furloughed then ill do I get extra money?
Hi im currently furloughed still but 25th June I ended up in hospital for 5 days due to a back injury. A month on I’m still not driving and still on pain meds. I did phone drs for sick note but was told as furloughed I wouldn't need a sick note It’s, is this correct? Also my sister in law seems to think although I’m…
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Accepted rebooking as was not aware cash refund should have been offered.
Long haul flight for March 23rd this year. Visa to the country suspended (the day after i applied and handed over cash!). On the 14th March looked like air space was going to close so contacted the airline. Was given a link by the airline and the option was rebook by end of year. No mention of cash refund. As the only time…
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Furlough
My wife is a hairdresser and has been back at work since the 4th July. This week at a staff meeting her boss said that Boris was paying their wages still. When the rest of the staff challenged on this saying that they were no longer furloughed and back at work the boss claimed up. What's the best course of action if her…
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Can Airlines 'Un-cancel' their scheduled flights
We are scheduled to fly on the 20th August, to Faro. The airline appears to only give you 7 days notice of cancellation. If, after receiving the cancellation, they decide to reinstate their flight, are we contractually obliged to go?
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Gym Membership
Both myself and my partner signed up to a gym membership in November 2019, with the contract due to expire at the end of November 2020, paid monthly by direct debit. As part of the Coronavirus, the gym was shut, and both of our memberships were frozen for 4 months. We have now received note from the gym that our new expiry…
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Am I entitled to a full refund if part of my trip was cancelled due to COVID-19
I booked a 4 night stay at a UK Holiday site from Monday 23rd - Friday 27th March. We arrived on the Monday but after Boris' announcement we hd to leave first thing Tuesday morning as the site was closing. I paid £99 per night, so £396 in total. The provider only wants to refund me for the 3 nights I couldn't stay, but I…
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Pressured into postponing holiday by pushy call centre advisors
I was hoping I could get some advice regarding a package holiday booked with TUI. I read on the TUI website that if we did not amend our booking for August we would not receive our money back. On the 16th June we called to enquire if there was anything that they could offer us (credit note, refund etc). The advisor who we…
