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Tui refund delay
Hi, first ever online post so bear with me. Booked holiday with Tui due to travel earlier this month (Jul 20) but with Covid uncertainties we rebooked a different holiday for next year (booking amended Apr 20). The original holiday was paid in full. The rebooking/new holiday resulted in a significant overpayment. I have…
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Need help please! Am I entitled to furlough?
Hi, I am new here so sorry if have posted in the wrong area. I need some advise really and any help would be greatly appreciated :) I have tried too look up myself but am getting really confused. So in my previous job I was off sick due to anxiety/stress for around 4 weeks.On the 9th March 2020 I emailed to hand in my…
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TUI Holiday Guarantee/Covid Cover -
I am due to go to Greece with Tui in a couple of weeks. I am trying to understand their Holiday Guarantee/Covid Cover. How does this work if I am asked to self isolate due to sitting near someone on the flight tests postive for Covid? So, I will not be able to 'have' the holiday I booked. Would I be refunded somehow?…
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Vueling refusing to refund
Greetings, I had my flight VY7816 VY7816 scheduled to fly on 28/05/2020 cancelled due to the cornavuris outbreak. I requested a refunded, which I received as voucher. I have since been chasing vueling to request a monetary refund instead. Two days ago they finally responded and below is the email message I received from…
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Salary increase to non-furloughed employees
Hi, I am furloughed at my company and three others still remain furloughed. News coming out from the non-furloughed employees is that the workers are having their salary reviews and salary increases at the moment. Is this allowed? I have been told I will be back in 'the next couple of weeks' but surely if there is the…
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Non-furloughed workers
I work for a small company of whom have kept 5 employees (including the boss & partner). I am the only person to work in the office with them, the 2 others are at a different location. They have furlough the bookkeeper who handles the payroll and accounts. The boss & partner are doing some of the bookkeepers roll and they…
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last minute.com refusal to refund
Hi, I wanted some advise if anyone has got any ideas on how to get a refund. Basically booked pre -covid to go to Malta for week in July, booked flights with Ryan air and they have advised i will get a refund for the flights . Hotel was booked with Last minute.com. There website/app state not to call them, they will…
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URGENT HELP NEEDED
Booked package holiday through On The Beach and due to fly out on Monday. The hotel is closed per their website and OTB have not been in contact with me to change my hotel or even tell me that the one we booked is closed. Cant get in contact with them and we don't know what we should do.
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Furloughed Holiday accrual
I am on a zero hour contract. The Agency I work for has told me that I owe them 39 hours in holiday pay. This is because they paid me for a weeks holiday in April (which I did not request). Also, they are suggesting that zero hour employees do not accrue annual leave over furloughed time. Please clarify.
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Credit card cover for purchase of Disney tickets?
I bought seven14 day park hopper tickets which included access to the water parks. The water parks are now closed and the park hopper element can not be used as Disney will only let you visit one park a day. The ticket company want to charge me a 20% cancellation/ admin fee which will be over £550 pounds on 7 tickets. Does…
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Hotel change by travel agent
Hi there I am booked to fly out to Majorca on 14th August this year, due to pandemic the hotel I booked is closed until March 2021. So the online company I am using have changed the hotel without asking me, there is also a price difference of £1703.00 cheaper. I have asked the company to refund the difference back to me,…
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Unsure if we should pay
Hello looking for advise ...we signed a contract in 2019 with a company that works to reduce your business rates if they win they take 30% commission on the discount you are awarded. We were able to get a discount awarded that lasts 2 years we paid the 30% commission on the discount off our retail rates. Fast forward to…
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Nationwide/UKI Insurance and Ryanair
I was due to go to Malta on 18th July - and on the 30th June cancelled the accommodation as we would not be going. Contacted Ryanair - and via their chatbot was informed (automatic response) no refund. I didn't contact Ryanair again until 17th July - when it was clear that the flight was not going ahead and again confirmed…
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Bounce back loan possible with no business acc?
Evening all, any advice greatly appreciated. I’m trying to help my brother out with a BBL application. He has a Barclays personal current acc. Seems you can only apply through their business app. So that’s out. 6 week wait for business account applications. All other banks listed that can provide the loan are saying you…
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Ryanair
We booked as a family last year to travel to Italy august 11th. We no longer wish to travel to that country due to covid I have tried in all sorts of communication with Ryanair to try and change the dates to same time next year but they have not responded by any means I have tried.ie.email, Twitter, fb messenger no…
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Virgin Atlantic and Hopper
My daughter booked a flight to LA on Virgin Atlantic using Hopper as a booking agent? travelling out in May 2020. Obviously due to the Covid 19 situation it was cancelled. She was told by Virgin that her claim was with Hopper and she should contact them. According to post on various websites and Virgin's own site they will…
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Specsavers
Six weeks ago I had my eyes tested at Specsavers (I usually go to Boots but Specsavers started before) I ordered varifocals and the second pair are for the computer/keyboard. I was told two weeks delivery, when I went back to pick them up there was only one pair ready, the computer ones, the next week I received a call and…
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Cancelling holiday due to FCO advice
I have a holiday booked with Villa Plus who I can not get hold of all phone lines down and no personal emails answered. I am going to Portugal on 16th August 2020 which still has FCO advice not to travel does anyone know if and when I can cannel this holiday without losing my full payment. My travel insurance will not pay…
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Easyjet misleading customers over flight changes - be very careful when changing flights
Advised that any flight can be changed due to Covid 19 free of charge. Advise you will only pay if the flight price is more. This is correct, what they do not tell you is that if the flight price is considerably cheaper you will not get a credit note for the price difference. Nor will they tell you that if you need to…
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Can my employer deduct furlough from my annual leave after returning to work?
I am currently on my notice period to leave my job, where I have been informed that I need to take all my remaining annual leave before my final contracted day. However, during discussions with HR of my annual leave: they informed me that my time off furlough is being deducted from my annual leave: leaving me with on 1.5…
