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TUI Holiday Guarantee/Covid Cover -

ConfusedS
ConfusedS Posts: 5 Forumite
Fifth Anniversary Combo Breaker
edited 19 May at 3:51PM in Coronavirus Board
I am due to go to Greece with Tui in a couple of weeks.  I am trying to understand their Holiday Guarantee/Covid Cover.  How does this work if I am asked to self isolate due to sitting near someone on the flight tests postive for Covid?  So, I will not be able to 'have' the holiday I booked.  Would I be refunded somehow?  Hoping someone on here would know as I cant work it out.  Thanks

Comments

  • Browntoa
    Browntoa Posts: 49,612 Forumite
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  • blindman
    blindman Posts: 5,673 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    ConfusedS said:
    I am due to go to Greece with Tui in a couple of weeks.  I am trying to understand their Holiday Guarantee/Covid Cover.  How does this work if I am asked to self isolate due to sitting near someone on the flight tests postive for Covid?  So, I will not be able to 'have' the holiday I booked.  Would I be refunded somehow?  Hoping someone on here would know as I cant work it out.  Thanks
    No.

    Looks like they will look after your (and family) costs and care for the 14 days and fly you home.

    No refund for "missed " holiday.

    Can't have it all :)
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