1 reply 91 views
I had a holiday booked with Parkdean Resorts which I cancelled due to the covid-19 pandemic. I asked for a refund of the money that I had paid but they said that the covid-19 pandemic was not a valid reason for the cancellation. Despite my querying this they said that all they could offer me was a voucher towards another holiday, which I reluctantly accepted. When the voucher arrived it was only valid until 30 November 2020. I have asked if it can be extended to 2021. Am I within my rights to request this?