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To pay or not to pay, that is the Question..
My husband and I have a booking through last minute . Com to Ibiza from 15th -22nd August, which we made on 14th January. My husband, who is a seafarer is stuck at sea and is unable to return home to us due to Covid-19 and the affected people on board and will not be able to make the trip. I don’t want to go without him of…
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Montenegro
I am travelling to Montenego in September and it still says essential travel only and that we may have to quarantine in a gov facility. It then said we could travel but Montenegro is not on the gov list. I have signed up to the email alerts on our gov website for alerts for Montenegro but not had any. Ryan Air have asked 5…
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TUI refund from April 2020 still outstanding
I was due to go on a P&O cruise booked through TUI in April which was cancelled and I’ve yet to receive refund. I have decided to make a claim but who do I claim from? TUI have said refund is coming from P&O and to contact them but my thinking is my contract is with TUI so I claim from them. What do I do?
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how do i escalate lastminute.com
hi, getting the runaround from lastminute.com. I checked with BA directly and they told me they refunded my flight to lastminute.com on 29th May. I want to take this to a watchdog, regulator or ombudsman but as they are a third party booking organisation i'm not sure who to go to. please can you advise i can't get through…
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Wedding cancelled abroad
Hello, So I booked a package holiday, flights, hotel and car for a wedding due to take place in Italy in August. I paid the deposit and then I had to pay off the holiday by a certain date in July. The wedding has been cancelled due to Coronavirus and moved to next year. Therefore I had to cancel the holiday, I wasn't…
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Does Checking In Void An Easyjet Refund If I Cancel ?
Check In for our Easyjet flight to Spain on 25th Aug opens this evening. The change in FCO travel advice means we're unable to check with employers whether we can take two weeks off to isolate on return. If we check in then later choose not to fly does this void our right to a refund ? I get that the obvious answer is just…
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Travel company exoticca won’t refund me
booked a trip to South America via travel company exoticca. Trip cancelled , flights cancelled by BA i have emailed exoticca asking for a refund every day and complained to Atol, Abta, Cma - to response told to wait Desperately need my money back . Also raised a section 75 with barclaycard and they reversed the temp credit…
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Asthma sufferers
Meant to be travelling to Turkey on the 7/8/2020. Booked through ON THE BEACH. Have been trying to contact them about moving my holiday or cancelling for weeks because I have asthma and not happy to travel. Last installment is due in a couple of days, should I still pay this or can I still try and claim through insurance.
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Flight Changes
In the last week we have found out our flights with easyjet have changed for journeys in the next 3 weeks to Barcelona. The return journey has changed once from a 3.10pm flight to 7am flight. But the outbound has now changed twice from 7am to 2.10pm now it is 8pm. All in the last 7 days. Insurance will not cover as does…
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Significant Change? Adults Only Hotel changed to Family Hotel
Sorry another On The Beach holiday question. My daughter and college friends booked a short break to an adult only hotel with water park. Hotel is still closed and OTB have moved her to a family hotel (no water park / slides etc) I think this is a significant change to holiday, but am fearful that On The Beach won't agree.…
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Deposit refund from British Airways ?
Booked flights with BA in January 2020 from Gatwick to Florida on the 27th September 2020 Return 11th October 2020. We paid the deposit of £300 by credit card ( full payment required by 9th August ) I was wondering am I able to get a refund of the deposit ? as it’s very unlikely the flight will go ahead and I’m not really…
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Flight due to go Monday
Hi, bit of advice as I am confused! as Spain now as been entered into quarantine on return I am at a bit if a loss at what I am to do. we are due to fly with easyjet tomorrow ( monday ) and it seems easyjet are still operating the flight. We are staying in a private villa so have booked everything separately and not as a…
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Caravan park refund
hi Martin and All I'm an ower of a caravan and the site have issued an email stating that we are not getting a refund even though the site was shut from March until 4th July. As part of our site fees we pay for the entertainment and the attractions and amenities, obviously we have been unable to use these are they in there…
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New Job
Hi, I am currently in the process of getting a new job and have interviews coming up. I live in London but am looking to move to Bristol as this job will really start my career. I will be renting a flat but my worry is should I be moving job incase a second wave hits? I will be in the flat and won't be able to afford the…
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Hilton refund policy
I booked a stay at the Hilton Garden Inn Munich City West. The booking was made in January for the end of September. The booking was made via Expedia and was a non refundable rate. The Hilton have changed their policy due to the pandemic and their website now states: For reservations made prior to March 12, 2020 – when our…
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How do I report to HMRC unfurlough
Hi I can’t complete my staffs income on 12cloudpayroll they were furloughed . There now unfurloughed because we are back, but how do I unfurlough Them officially? Do I need to inform HMRC ? Thank you
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NHS Dental Nurse qualified before lockdown
Hi I know this is a long shot but I was hoping someone might be able to help? I qualified as a dental nurse in March 2020, my GDC registration was delayed due to the pandemic but was completed at the end of May. I have a contract with my practice that said I would be due a payrise upon GDC registration but my practice has…
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Does anyone have a famous friend to help cheer up some seriously ill children?
The charity Post Pals is holding frequent online Zoom sessions for seriously ill children and their siblings who have been stuck at home since Feb (most families pulled their kids out of school early). Last week Fearne Cotton held a drawing session with the kids, other weeks they have to make do with me holding dolls tea…
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Fraud BBL
If it’s not too awkward to ask on here, who would you report a fraudulently obtained BBL to? The person I know of has obtained £25k against a business that doesn’t even exist, and is about to Apply for another, for another business that was also not legitimate, and closed in January. It’s not free money, but some lenders…
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Spain added back to 14 day UK "quarantine" list
i await the fun and games on here as people who are already abroad start to realise this... BBC News - Spain added to England's quarantine list
https://www.bbc.co.uk/news/uk-53540691
