We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

how do i escalate lastminute.com

sunfield112
sunfield112 Posts: 1 Newbie
edited 19 May at 3:51PM in Coronavirus Board
hi, getting the runaround from lastminute.com.  I checked with BA  directly and they told me they refunded my flight to lastminute.com on 29th May.  I want to take this to a watchdog, regulator or ombudsman but as they are a third party booking organisation i'm not sure who to go to. please can you advise

i can't get through to lastminute.com to speak to a person so i am dealing via e-mail at the moment. 

Comments

  • Butts
    Butts Posts: 1,296 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    hi, getting the runaround from lastminute.com.  I checked with BA  directly and they told me they refunded my flight to lastminute.com on 29th May.  I want to take this to a watchdog, regulator or ombudsman but as they are a third party booking organisation i'm not sure who to go to. please can you advise

    i can't get through to lastminute.com to speak to a person so i am dealing via e-mail at the moment. 
    Chargeback or Section 75 ?
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Any evidence that BA has actually refunded. We are still in dispute with them regarding monies due from July 2019. All the information provided todate has been fictuous. Wasting ours and the banks time. 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.3K Work, Benefits & Business
  • 601K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.