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Kingswood Activity Centre
Good morning, I was after some advice regarding Kingswood Activity Centre in Ashford. They obviously shut during the corona virus so our children were unable to go. They were meant to go for 5 days on 18th May at a cost of £370 per child. They are refusing to give us back our money, with many other schools in the same…
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Travel Insurance edning - should I start a claim?
I had a booking for Orlando with Virgin Atlantic (VA) from 2nd July to 16th July purchased using a credit card. This was a flights only booking as I was due to stay with family. These flights have been cancelled, and I have asked for a full refund. VA state that the refund could take up to 120 days (ridiculous!). I don't…
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Travelling in car with Mum
It seems everyone can do a lot more soon. I visit my mum every Saturday. Can I take her shopping in the car yet?
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Additional need's and travel
My partner and 2 children who both have ADHD and aspergers and my older son suffers with severe anxiety have a holiday booked in Spain we are due to fly at the end of August and have had it booked before the Corona Virus hit us I was just wondering if anyone could help my older son at the beginning of the virus had really…
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moderate risk (clinically vulnerable)
Hi, advice please. I have a holiday booked for Spain from the 23 July 2020. Two
of the party have asthma and one is over 70. The government guidelines at this time
are that all three people have a moderate risk (clinically vulnerable) and
should amongst other things keep a distance of 2 meters. A 2 metre distance is
not…
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Want to book TUI holiday today, will I be covered?
Good Morning So air bridges are meant to be put in place soon. (Foreign Office Advice and quarantine lifted) So I'm thinking whilst they're so cheap to book a tui package for 17th july . Problem I'm thinking, would Tui fly against FCO advice? If so could I claim back on my credit card ? I'm guessing my travel insurance…
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Refund
I booked a holiday on my credit card to the republic of Ireland for a week on the 24th of August 2020 with my family and we have been informed that I must isolate for 7days in Ireland which we will be staying in the house for the whole week and two weeks when I return, as I only work part-time and I can not afford to…
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Moving to girlfriend's house "permanently" during lockdown...would this be legal??
Hi all, I can understand why some may think me and my girlfriend are being sticklers for the rules too much here (as others have said to "just bloody move" in real life), but this is the scenario. I know many of you will have been making big sacrifices during this lockdown period and I hope you don't mind me trying to get…
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Refund
Hi we had A holiday booked with virgin we are going for a refund but we paid most of the holidays we Intu gift cards which virgin destroyed after we payed now they want to put money back into the cards . With Intu in administration can I request them to be paid back to my bank account instead many thanks Stuart
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Tax rebate
I am full time employed (not self employed) but my employer would not refund the cost of an IPad which I need to do my work properly from home. If I go in the expenses form on HMRC online it is saying I am not eligible for equipment but maybe entitled to capital allowances. I am not sure this is right given I am not self…
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Greater Anglia Season Direct Refund
Greater Anglia have told me they will not refund my monthly season direct train ticket by paying back into my bank account even though that is how I pay them. They want to call me and ask me for my card details over the phone which I don't feel comfortable with. I know fellow commuters who have had the refund paid into…
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Rights if I cancel a booking.. please help
I was due to go away in October to NY but what with this virus and hubby being furloughed we are trying to be as cautious as we can and obviously not knowing how this is all going to pan out, anyway I had booked transfers through Hoppa in January with terms & conditions stating 90% refund if cancelled 60 days before travel…
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Expedia/Virgin Personal Cancellation cannot get refund
Via Expedia (incl Virgin Atlantic) I have/had a holiday booked to New York in November which we have chosen to cancel for personal safety reasons. The hotel and city pass were cancelled and a full refund approved, but we have been told we would only get a credit note for the flights, although this may change. We do not…
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EasyJet - flight not cancelled yet - credit note
We have flights booked to Turkey for August with EasyJet that have cost over £1000 for two people. We are not happy about going to Turkey with the current situation. We have asked EasyJet could we have a credit note so that we could rebook a holiday package with them for next year. They have said no. The only option we…
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Advice
Hi just to ask if any one in same position as me booked flights with Ryanair but hotel we staying not open yet travel insurance which in place prior to covid told us to cancel flights and we could claim monies back as FCO guidelines say not to travel at present Ryanair have a no cancellation policy and if I want to move…
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Newly self employed bounce back loan?
Hi, After working for 30 years left my PAYE role in December 2019 to become self employed as a sole trader. Am I able to apply for a bounce back loan? I use my personal Santander account but haven’t yet submitted a tax return as only been SE since jan 2020. Everything I have read suggests that a newly self employed person…
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Can I request a refund on my package holiday if the spa is closed, but was at the time of booking
Hello! We are due to travel to Tenerife on 20th July 2020 to stay in a Golf & Spa Hotel Resort. At the time of booking the agent had a note to say that the spa would be closed until April 2020 for a refurb. The Hotel's website is now saying that it will be closed until the 31st December 2020. Part of the reason we picked…
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Ferry booked in August - should I cancel?
We booked a ferry in January to go to Spain on 9 August and were planning to drive up into France. We no longer want to go as the risk of 2 days each way in a confined environment seems too much risk to me and 2 weeks of quarantine on return would be ridiculous. However, the ferries are restarting now (although I fear may…
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Quarantine for child _ separate parents
Hi, any advice whether child returning from Europe is still under 14 days quarantine restriction and cannot see other parent or this will not be an issue?
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Bounce Back Loan and Ltd. Company
Hello. After a couple of failed attempts I have just got my BBL application with the Co-Op bank accepted. I'm thrilled! now I have a question: I am a self-employed person who due to Covid haven't been able to work pretty much at all since March (hence the loan). During this lockdown time I have set up a second income…