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Money back from Scs I don't want my sofa anymore
Hello everyone. We bought our sofa from SCS in Feb 2013 but wasn't delivered while beginning of April. We only paid £800 for the sofa but we've already had to have it repaired once (scs did this through warranty) as a spring came out. The same has happened again and from where we've sat the sofa is really comfortable. Its…
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Can I claim damaged from council?
I use my sister's council owned house for parking my car to keep off the road away from vandals who are scratching cars in the village. She has just moved into it and offered me the use of the driveway. However, the gate they (council) have recently installed is too narrow for a car yet it is a driveway gate. I can just…
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Driving License Scam: Guidance for Obtaining a Refund
Despite my leaving a step by step guide on MSE consumers are continually getting ripped off by Driving license UK Ltd (AKA Caveat Viator Ltd) at a phenomenal rate as posts on here continue to prove. Clearly some are not finding my advice and I am receiving a large number of emails asking for personal guidance, as I can not…
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bad workmanship!
HI just need a bit of advice really. We had a carpet fitted on 29th Nov last year, the workmanship is poor and they have been back to rectify it twice. Even the boss has been around and said the job is embarrassing! However because the job was badly done the carpet has now started to fray in places and as a result we want…
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Letting Agent in Breach of Tenancy Agreement
I recently had a rental property for six months. During the tenancy the agent breached the Tenancy Agreement on several occasions. On departure I sent a letter of complaint, amongst a number of complaints whilst in the property, to the Agents CEO requesting compensation for the breach of contracts. They are currently…
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JD Sports
Hello I was given a Christmas present from JD Sports, a football shirt. It didn't fit so I was given the Gift Receipt (Dated Dec 1st). JD state Please note we are unable to process refunds or exchanges between 26th & 29th Dec. The first time since Christmas (12th January) due to work commitments that I have been able to…
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EBAY - debt collectors letter - I won't pay!!
To cut a long story short - I sold a coat on ebay - the buyer moaned about it and ebay told her to return it for a refund - ebay refunded her and she sent a recorded delivery parcel to me BUT IT DID NOT have my coat in it,2 other random jackets instead - they now want the money off me but I refuse as I haven't got my coat…
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Nielsen demanding scanner sent back months ago
Hope this is the right board. I have had a letter from nielsen asking for their scanner back. My scanner was sent back months ago and im not sure if i still have the receipt. They said they have asked for it back several times but this is the first i have heard from them. Why would i want to keep a scanner only used for…
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Help and advice pls- online shopping -Debenhams
Hi, I am in need of some consumer help. Post Christmas I ventured online, buying some items in the online sales....thrilled at getting a number of clothes from Debenhams (suits for work), I ordered and paid for my items. I have only received 2 items, 1 jacket which is perfect and 1 item which has been returned as it didn't…
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Car craft advise please
Hi I have sent my car into carcraft to be fixed as I bought my car from here, a month after I bought the car I had problems with the DPF which they never put right leaving me with a broken car for a year. They have had my car a month telling me it's going to cost £2100 to fix I told them to get the part in but DO NOT fix…
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Refunded too much in error by store
Need some advice as to where I stand legally. I ordered a kitchen from a well known store and paid in full at time of order. They then advised me 2 days before delivery was due that they had ordered the wrong one and that they would give me £100 for the inconvienience. When I went into the store they said that because…
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Consumer Protection for 'Intangible' Digital Purchases
Has anyone had problems with 'intangible' goods? For clarity, I mean the millions of transactions that involve the purchase of an mp3, a film, a piece of software? Are you aware that the Sale of Goods Act does not protect against these types of intangible item? My son has just spent £20 of his Christmas money on a PC game…
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Fake Britain Mattress Recall
I purchased one of the highly flammable mattresses from Argos and have been in contact with the seller and offered a refund/exchange, but this was purchased with a bed frame so was subject to a reduction in price. Original price for the mattress was £199.99 and with the reduction it ended up being £169.99. Now for a…
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Lightinthebox.com sent us dangerous electrical equipment
My partner ordered some light fittings from lightinthebox.com and they came some time later, paid £100ish for two lights and then paid about £20ish customs. His father is a qualified electrician and came round to install them, part of them were bent the wrong way and from what he could see if he did manage to bend them…
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La redoute bedding
Hello, My mother bought some bedding from la redoute some years ago, but did not use it as she was decorating my bedroom. The dye from the red bedding transfers onto EVERYTHING; jumpers, mattress, pillows, PJs. We have washed it a number of times as it has been my bedding for the past couple of months.We contacted the…
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TV Recorder Guarantee
If I sell a TV Recorder that is 6 months old will the guarantee still be valid?
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Dodgy internet site
I recently purchased a designer bag from a website called Will Foster. The bag was considerably reduced so I should have been more wary but I ordered it as the site said I could return it if it wasn't suitable. I paid on my credit card and the bag arrived. However it was a fake and unlike the pictures shown on the site. I…
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tesco mobile faulty After 10 Months
Hello would like some advice please on what to do now. Bought a sony experion mobile from tesco 10 months ago and when you let it go into standby after about 15 seconds of non use you cant get it to turn back on again. Contacted Tesco and they organised it to be collected and off it went for repair. Just received phone…
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eglobaldigital.co.uk VAT/import scam.
I got an invoice this morning for £59.36 from DHL for Import Duty. As I hadn't ordered anything of value from overseas I queried it with them. This afternoon they emailed me the senders details. It turns out I bought my wife a new Samsung Nexus 10 tablet for Christmas via a website called www.eglobaldigital.co.uk…
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Watford FC
Sorry If I have put this in the wrong section but I think this is most appropiate. My Fiance ordered a football top with a name and number from Watford FC on the 15th December, it came but was a basic top even though it was paid for to have the extra name, number etc. At first Watford FC said they would try to get a…
