Refunded too much in error by store

kjd5493

Need some advice as to where I stand legally.

I ordered a kitchen from a well known store and paid in full at time of order. They then advised me 2 days before delivery was due that they had ordered the wrong one and that they would give me £100 for the inconvienience. When I went into the store they said that because there was a difference in price with the correct kitchen we were due £304 refund back this included the extra £100. They did the refund on my card and was then told 5 minutes later that they had made an error and I owe them £200 back!! My question is I an legally obliged to pay it back as it was their mistake.

mattyprice4004

Yes.
If you don't pay, they'll probably just not deliver the kitchen or other items.

frugal_mike

You owe them the extra money back in exactly the same way as they owed you the money back for the difference in the kitchen price. It doesn't matter who made the mistake, you can't keep money that isn't yours.

Although reading the OP a little closer you are under no obligation to accept the different kitchen and could reject that for a full refund (assuming you haven't already accepted the change). You'd be without a kitchen then though.