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Mighty deals ignoring me
I'm a pensioner with chronic fibromyalgia so cannot get to shops much. Used mighty deals last year for many things and everything ok until December 2013. Ordered 3 items amounting to nearly £150. I haven't received the goods. Sent numerous emails, some ignored, others telling me conflicting information. Eventually telling…
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Tricky situation with return - what to do next?
Hi there, Basically I bought an item through eBay for £89 and decided I wanted to return it. I arranged a courier via parcelmonkey.co.uk and they collected it and I thought great - that was easy. I paid £13 (I paid an extra pound for insurance) ....3 weeks later the item was delivered back to me, the box completely…
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Match dot com - auto renewal
In a bid to find love, I joined Match dot com exactly 6 months ago. After about 4 months, I realized that I wasn't getting what I wanted out of the site, and I cancelled (or so I thought) my membership. Well, 6 months came knocking around on Thursday; I checked my current account and was horrified to discover that a large…
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Debt collection letter out of the blue
Hello all, I'm not sure if this is the right place to post this but the CAB thread appears to be locked.. I need some advice as to the best way to handle the following situation; Basically I had a very large bill from the emergency vets, long story short - Cat was hit by a a neighbour's car, was rushed to the emergency…
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Renaming of items?
Hi, first post on here, (although not first post as such... my old username was lost with my email address 6 months ago!) and apologies if I ramble! :) I have a query regarding Argos and making an item look more attractive... sounds bizarre but Ill explain... I bought a corner desk with a view to expanding my office with…
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Internet shopping refund not received
I bought an item of clothing from a well known high street retailer's website. The item was faulty and I returned it (along with several other items that weren't faulty). I received a refund for all the other items but was told there would be a delay with this one due to quality control checks. Three weeks later I…
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Vodafone help
Hi everyone, Ok so here's my issue, my Vodafone contract should have ended in September, I called in August and they told me that there was an early disconnection fee if I cancelled immediately or I could just let it run it's course.mi decided to let it run it's course and told them to cancel the contract when it expired…
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DFS - Delivery nightmare
Endless problems with DFS since ordering Supposed to deliver last week – phoned me at 2pm said on way never showed up, countless phone calls back and forth to the store and head office promising me wouldn’t be long – waited till 8pm and gave up. Found out driver blew his headlights so couldn’t deliver (all it would have…
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Broken Down Sony Hifi
I am after advice on a Sony stereo that broke down a few weeks ago. I have tried all the tips on the Sony website but nothing works so it needs to be repaired or replaced. i bought the stereo on the 1/04/2012 online so its under two years old but out of the so called manufacturers warranty. but to me under two years is not…
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Wheelie Bins
Im not sure if this is in the correct place, so please accept my apologies if it isn't. I started renting a flat in a block of 6 flat about 2 years ago. We had 4 purple (household waste bins) between the 6 of us. this was (just) manageable until the council recently changed collections to fortnightly rather than weekly I…
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Gym Direct Debit - Can I be that lucky?
Hi guys. So 9 months ago I made a 1 year membership to a boxing club. I paid everything until now and only have 3 months remaining (it's 40 GBP per month), however, I am literally broke and can barely afford transport to university. So I canceled my direct debit and got a letter today with the usual warning and 10 GBP fee…
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Advice please
Hello there, I brought an item on eBay for a few hundred pounds in March, the item stated a three year warrantee. Back in November the item broke, the company I brought it from we're quick to reply, fairly helpful and asked it to be returned via courier. I returned the item through the courier that they asked, the…
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Refund quoting limitation act
I quoted the limitation act on a faulty product because you still have legal rights to have a refund on a faulty product, if its less than 6 years old. I was refused a refund. I was told to take the problem to the manufacturer. I then went on to say the contract was with the retailer and that I still want a refund but they…
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Exchanging payment in cash for payment in vouchers
To give the background, I bought a computer from Currys on their website, during their New Year sale period. I would have preferred to pay using some vouchers I had, however they were only able to be used in-store rather than online (they were Lloyds Bank Trustcard vouchers if anyone knows them). I therefore rang their…
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Advice on online purchase please
Hello, I recently purchased an item on Amazon that was through a 3rd party. The sale was for a multi-pack of a product (15 of them) - the price was about 25% of other vendors, but not that unusual as camelcamelcamel report it as having sold for that price in the past. I ordered the item and payment was taken. However, it…
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Groupon exercise bike not fit for use
Hi all I bought a spinning bike through groupon. No voucher was issued and the supplier supplied the bike. On using the bike the seat goes down in height as you cycle. So we contacted them and eventually they agreed to pick it up and refund us. I arranged for someone to be home on the day of collection. However the driver…
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Where Do I Stand?
Need some help on where I stand? I placed an order online for a Perfume Gift Set in the sale at Debenhams Marc Jacobs 'Dot' for £26.50 reduced from £53.00. The item in question sold out quite quickly online... in fact there was a thread on MSE about it. https://forums.moneysavingexpert.com/discussion/4862030 I had my…
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Getting Compensation - best way to do it?
After finding mouse droppings in a sealed pack of Morrison's raspberries, I went through the procedure of contacting the food authorities and I also phoned the manager at Morrisons and the investigation took its course. This month I got a letter to say it was indeed mouse droppings. The local Council food safety team…
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Applying to the Court of Protection
Sorry if this is not the correct area, mods please move if there is a more relevant area. Basically i need to apply to the court of protection, regarding my concerns for the financial welfare of a close relative who is currently sectioned, i feel his financial affairs are being abused and their is abuse of trust going on,…
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not included
hello, been a racing fan,i decided to subscribe to a rating service,the e-mail i receive offered a certain function that i liked the sound of ,so i paid £80 for 8 weeks,when i looked for the function it wasent there,so i e-mailed them and they said i had to be a Pro member for another £70 or pay another 12 weeks (£120)to…
