-
Chess telecom
I have seen so many complaints about Chess Telecom and time after time they do NOTHING about it. Its time to take action. I am planning on collating a number of complaints and sending them to BBC WATCHDOG.. PLEASE send any problems you have had about Chess telecome to vicky@koastradio.co.uk. Please see below the review I…
-
Illamasqua online vs in store
I recently made a purchase from a debenhams store for an item of illamasqua makeup that cost £17.50 when I returned home to check the reviews of this product I was amazed to see it being sold on illamasqua website for £6.40. when I emailed the makeup company via their website they firstly denied debenhams reduced their…
-
Expired Groupon Voucher
I may be in the wrong section but if i am could someone point me in the right direction... I let a Groupon voucher expire for a hotel break to near the value of 200stg. When I contacted the hotel they indicated that as they date of booking had passed they couldn’t do anything and that my funds would still be with Groupon…
-
Card left on bus, money taken off after it cancelled
Basically I left my wallet on a local bus, I noticed within 5 minutes of leaving it on the bus and cancelled straight away. However I had a charge on my card today for a cancelled hotel visit, the visit was booked about a hour after the card was cancelled despite the bank saying it was cancelled instantly, the hotel was no…
-
Import VAT and Amazon/Kickstarter fees
Hi all, I'm in dispute with UK Border Force over import VAT on a physical item that was "bought" by backing a Kickstarter campaign. The item was "bought" for $90 but with the Amazon payment fee and the Kickstarter fee that bumps the price up a bit to $130. In reality I backed a Kickstarter campaign and the item was the…
-
Question about s75 Consumer Credit Act
Last year I bought a custom built bicycle from the US. I paid using my Visa card. When the bike arrived, a number of parts had been changed to cheaper items and I had not been advised of this by the retailer. I had still been charged for the more expensive parts. I raised a s75 claim with my card issuer. The retailer was…
-
Refund
Hello, I took my amplifier for repair to a local shop on the high street, its out of warranty. A few days later the guy from the shop calls and says it can be fixed, so I go ahead, as the price he was asking was significantly lower than purchasing a new system. He says it was a simple overheating probelm and he would…
-
Admiral taken money from my credit card, I don't have a policy with them!
Wasn't sure which section to post this in! Checked my online banking yesterday, to discover that Admiral had taken £275.19 from my credit card. Both myself and my ex girlfriend have at some time had a car insurance policy with Admiral, but it's been at least a few years since then and we have both recently renewed our car…
-
Help Please - Company Ceased Trading - alledgedly
I can't seem to find this scenario anywhere on the searches that I have done so far so I'm hoping somebody may be able to help. I won't mention any names as this is a current dispute and the company has suddenly offered me an appointment tomorrow. I paid money for cosmetic services received in July from clinic A which was…
-
Refund for faulty lights
Hi I bought 3 uplighters from ebay. One wasn't working but the other 2 were fine. I told the seller this but then later on I tried the suspected faulty element into one of the good working one and it blew it up so I now have 2 faulty lights and the seller will only replace one as I broke the other. Is this correct? Was I…
-
Big problems with Sharps Bedrooms
Hi, we have been having problems with Sharps Bedrooms since we placed an order in October. Delivery dates being cancelled, taking time off work and fitters being cancelled with no notice to name just a few. However I am sure I remember Martin Lewis saying something about if you take time off work for a fitter or delivery…
-
Lloyd's TSB
Back in the last quarter of 2004, me, my partner and my almost 1year old baby fly from Manchester airport to Singapore via Paris on Air France. The flight departed late from Manchester resulting in us missing our connecting flight from Paris to Singapore. We had to stay in an airport hotel and got on the next flight 24…
-
Supplier providing more than requested.
Hi all, I think I know where I stand on this one, but would love for someone to sum it up more eloquently for me! Around 6 months ago, I requested and paid for 10 bags of confidential waste to be taken away and shredded. It took ages to be collected, we each missed a couple of appointments etc., they gave me a suitable…
-
Item purchased from US Ebay seller not fit for purpose
Hi, I recently purchased a phone accessory on Ebay UK for about £4 (paid in GBP) from a US based business seller, and it specifically said that it would work with my phone. It doesn't, making it not fit for purpose. They will allow me to return the goods to the US, but are saying they won't refund the costs of return…
-
Mountain bike frame bent
Hi really getting frustrated, I bought a mountain bike from eBay and seller did not want to provide postage but would be happy if I arranged a pick up using a courier. I used directcouriersolutions.co.uk. I could see by the photos that the bike is as new. So when the bike arrived the seat and chain stays were badly bent. I…
-
Nexus 7 same fault 3 times and nearly out of warranty.
Hi, I brought my Nexus 7 nearly a year ago from Currys. It has already been in with the same fault twice (wont turn on or charge - Lifeless) Now it has happened again. I'm very concerned that it will get "Fixed" again but as soon as I am out of warranty it will happen a 4th time. Not only that but its getting really…
-
ipod repair shop say my ipod has been stolen in a burglery
I sent my ipod to a repair company recently due a faulty audio jac. Various ineptitude followed including them breaking the screen and then the logic board. After three months I was still waiting for the return of the damaged ipod. Having rung them (again), however, they now tell me their workshop has been burgled and…
-
Made to Order gate on Internet
Hi, just need some advice please, as i recently ordered a handmade gate on the Internet, from someone, made to my required size. I paid by card over the phone. We discussed all my requirements, and on arrival the gate is poorly made, and has the braces the wrong way, which we discussed in detail, so i cant hang it. What…
-
Distance selling problem - help and advice please
Help please - I ordered 2 swimming costumes from a company. They arrived and didn't have those hygiene stickers on them. I didn't actually register this and tried them on. They were awful soi I sent them back immediately. I waited ages for my refund and when it didn't arrive I emailed them They sent a response finally…
-
Xing.com auto-renewal
My wife is having some issues with this company. They have just invoiced her for the renewal of her Premium subscription, starting this month. She replied, telling them that she doesn't need the Premium subscription and has no desire to renew; they have now cancelled it. However, they claim that the invoice still stands…
