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Indesit Fridge/Freezer
Morning all, Need some advice regarding our Indesit fridge/Freezer. I made a thread about it about a year ago as it had gone rusty. Anyway, since then it broke completely. The fridge kept making a really loud noise and eventually stopped working altogether. It was still under the year warranty so Indesit sent out an…
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Advice Re. Bed
Hi All Back in October I approached a local company about making me some children's bunk beds. I wanted them made exactly as per the photograph advertising them on their website (facebook). I was quoted £300. The only difference to be that the bottom of the bed have lats for a second mattress but all else as per picture. I…
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AA Breakdown Amazon gift voucher offer
Could someone advise me on the following issue I have. The AA in November 2013 were offering a free £50 amazon gift voucher for taking out a policy with them. I needed breakdown cover so went via greasy palm cashback site to the AA's website which showed the free amazon gift voucher.I took out the annual cover and the AA…
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refund for custom made shirts
I ordered some custom made shirts online, and they arrived yesterday, but I am not happy with them. Can I send them back for a refund? Or, because they are custom made, is that option not available to me?
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Where do I stand? Law firm moving goalposts.
I am nearing the end of the road for my divorce and the last thing on the list was a Consent Order to tie up the finances. So far I have done everything DIY with no issues but knew I needed a solicitor for this last part. I contacted a local firm and received emails from their family law solicitor. We agreed a fee for a…
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Sinking conservatory...
Hi all As briefly as possible - my mother bought a conservatory in 2007. The firm that installed it dissolved in 2010, but a new one emerged effectively in its place - same family, same premises, same telephone number, basically the same name etc. Towards the end of 2013 one side of the conservatory started sinking into…
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Faulty product
My son purchased a dressing gown for his mother as a christmas gift he paid on a debit card over two weeks ago, the dressing gown was missing its belt, and as she had already had one for christmas she returned it for a refund, the lady in the shop said that my wife may have removed the belt in order to return it. The…
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Littlewoods
I'm currently having trouble with littlewoods.com i bought a laptop on the cyber monday deal at £749, at the time i was moving house and had change my address the week before, on the following day littlewoods called to say the order had been cancelled due to a security reason as i needed to confirm my address, i asked if i…
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Money Claim Online, judgement enforced against ASOS
Hi everyone, To cut a long story short, I ordered some items from ASOS back in the summer and never received them - they were supposedly delivered to my next door neighbour but I've never been able to get in contact with the neighbour despite calling and writing letters, so I don't know if this is what actually happened. I…
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Asda Black Friday - Won't honour manufacturers warranty
Hi, hope someone can help with this issue. Asda 32" LCD purchased during the 'black friday' sale has a fault in the volume is stuck. So I Contacted the Polaroid warranty (Asda helpline) who advised to take it back to store for exchange. We contacted our local store who didn't have any in stock but where expecting a…
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Legal Right to Cancel in Writing
Hi all, hope someone can advise. The Lovefilm T&Cs state: Is this legal? I assumed that companies were legally obliged to accept requests for cancellation of a service in writing?
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Faulty branded product, lost receipt and can't remember which shop it was purchased
Hi I'm hoping you can provide some advice? I purchased a branded pair of boots in october when on a shopping trip to London, unfortunately the sole is coming away from the boot and I can't find the receipt and as I was on a day trip to London I can't even remember what shop I bought them from. I moved house shortly before…
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Refused exchange on a Samsung tablet from Currys
My son received a Samsung tablet for Christmas which was purchased from a Currys store in December by his mother. When he switched it on he started receiving GMail alerts for an email address already registered on the device. We also found some pictures of two kids in their homes which alerted me that this was no way a…
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Broken fridge freezer
Hi I bought an indesit fridge freezer from currys last march and it has stopped working correctly, the engineer has just been out and he can't fix it until next week, I had to wait a week already for this visit. Can I claim any kind of compensation from them, I will have to take 2 days off of work, plus go without a fridge…
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Issue with Yale Door
Hello I hope this is the right section. I ordered a door from https://www.yaledoor.com and took there 21 day installation option, 12 month interest free credit (through Barclays). This was in November. 24 hours before installation i had a call from the installer to inform me the door was faulty, installation could not take…
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Faulty oven - B&Q
I have a faulty Baumatic electric fan oven, purchased from B&Q. It is a few months outside the 12 months warranty, so B&Q won't help. I mentioned the SOGA, and they pointed out that the onus is on me to prove the fault with the oven. Does anybody have any idea on how I go about doing this and will I be able to recoup any…
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Washing machine delivered with a dent.
Just thought I'd let you know about my experiences with Currys over a washing machine delivered with a dent on the front. I called them to complain and ask for a replacement. They said I would need to speak to Samsung to arrange a replacement or they could offer 5-10% compensation. I explained that this wasn't enough for…
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I think i'm being ripper off by a car supermarket
Hi, I really need your help and advice. On the 20th December I picked up and paid for a car I purchased from a car supermarket. The deal was that they would replace a cracked panel and the previous week I agreed over the phone that if this was done then I would pay the agreed price. I was contacted that week saying it had…
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Ubislate £30 Tablets
Hi, I ordered 2 of these on the 16th December from the website on the day of the launch. Since then I have not received my goods.:mad: I have emailed their contact page and received only automatic responses.:mad::mad: I have tried ringing customer services- no answer, just rings out.:mad::mad::mad: Anyone else received…
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David Haye Boxing tickets
Hello, I bought a pair of boxing tickets for Haye vs Fury back in August for 505Euros for my son's birthday. It was to be the first time we had ever attended a fight so I tried to get the best tix I could afford. The fight was due to take place in Sept but was then moved to Feb 2014, and then was cancelled altogether. The…
