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Headphone damage – possible to return?
[FONT="]I bought a pair of Dr Beats headphones for £140 thinking they be better quality than a cheap pair. After 4 months, they have developed a cut/nick just below where the cable goes into the ear piece, I believe because the cable is flat instead of round so it is more likely to tear.[/FONT] [FONT="] I went to…
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Amazon-Excellent service... (Sandisk)
I bought a higher spec high capacity SDHC via amazon almost a year ago and it has worked fine until last week when it suddenly died and could not be resurrected. I checked on the sandisk website and apparently my product has a lifetime guarantee. I reported the problem to sandisk customer service and they asked lots of…
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IPAD2 and sound
About November 2011 I bought a IPAD 2 as a Xmas present for the wife. Ts been a good bit of kit , but just the last 4 weeks the sound has been faulty and very intermittent. Took it to a apple shop who confirm a charge of nearly 200 pounds to investigate the fault and fix Now I'm thinking doi have any claim against Argos…
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Issue with wedding supplier - products supplied not as agreed
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Sold item buyer said it was broken returned and it works??
Just wondered if anyone could help me with a problem with someone who has bought a minidisc player from me? I originally sold the item via Ebay to a buyer and on receipt of it they said the item was broken. I asked them to return the item for a refund which i did. There was actually a dent on the unit which wasn't there…
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Purchase/Refund in Europe - Rights ?
Hello all, Hope this is the right section, I'm after some advice regarding a supply of goods problem and I've searched around here a bit for a situation similar to mine but can't find anything as such, so here it is. Picture the scene.... I have been looking to buy an item for a while and googled as you do to get the best…
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Asking for a refund after the order is not fulfilled?
Could you pls help me? I have ordered an item from a website and paid by my credit card. After more than one week, I contacted them and they said the item is out of stock. They asked me if I want something else, but I only want a refund. How should it be done so that the refund will be quick? Can I be protected in this…
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Lovefilm taken money and changed my billing dates around!
Very annoyed by this- my next payment date was 26th June which I planned to cancel, I checked my bank today and saw that lovefilm have taken money for another month!!, i logged into lovefilm and now it says 12th july is my next billing date... it clearly said 26th june the last time and I even wrote it down and kept…
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Ikea
Hi, We bought some time ago but certainly over a year, and paid cash, a chair (Jennylund) . Recently, one of the legs gave way and split right on the middle. I glued it but I feel this would not do much to it. We went to IKEA and asked for a spare leg. No luck. We were told that without receipt there was nothing which…
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Who honours the 5yr warranty?
Hope this is the right thread on the forum. I'm thinking of buying a Samsung T.V., a 46" Smart one with bells and whistles! Samsung comes with a one yr guarantee and is the same price at Currys and my local electrical shop. I would really have a longer warranty and Selfriges on-line were offering a 5yr warranty with any…
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Returned goods not as described
Hoping someone can assist me in resolving this. I recently went to a computer store, and purchased a new graphics card for my computer. Having asked the sales staff in store, and explained what sort of computer I had and details about the motherboard, as well as showing them a picture of the motherboard, I was advised that…
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Terrible Takeaway Experience, what to do?
Hey! Seeking a little advice on next steps I should take. I recently had quite a bad experience with a local take-away. On the 13th June, I decided I would order a take-away through JustEat. A local Chinese restaurant in Bournemouth named Pure Oriental. The restaurant/take-away house seemed to have a mixture of good…
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Plumber ripped me off :(
Plumber quoted for a boiler repair at my sons that required a new part and two plumbers to assist as the boiler needed to be removed to do it. Agreed price, two plumbers arrived and I paid them in cash for the job. Both plumbers who worked on it are registered with gas safe. First plumber had done other jobs previously so…
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Duracell wont honour their own Guarentee!
Right, about 2 1/2 years ago I needed a new camera R/C battery, so looking online I saw Play.com offering the Duracell DRC4L for a fair price, and also noted it had a 3-year Guarentee, (printed on the bubble pack). The battery recently failed, despite not having that much use (2nd camera). So I though I might as well get a…
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No Goods Received - Faked Proof of Delivery
Hi, here's the background. Ordered a clothes valet from SelectiveGoods via Amazon back in April. Delivery was for the end of April/start of May. By early May was concerned I hadn't received the item although tracking via Yodel said it had been delivered. E-mail the seller (SelectiveGoods) asking "Where's my stuff". Heard…
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PS3 account banned as they claim hacking
I assume I have no rights as its in their terms but basically I have had the account 5 years, the things purchased on the console must be 300-500 pounds worth. I basically have been told that they caught me using unauthorised software but refuse to tell me what software and when it was, I have not got unauthorised software…
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Owed Money- What course of action to take?
Good Evening All, Hopefully I have posted in the right place, Myself and a friend are owed £4500 by another individual. There's not much doubting that we paid them the money as bank transfers and text conversations confirm this. I have started a Moneyclaim online and the debtor has 2 days left to reply, my question is what…
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SKY owe me money advice please
Hi all, Sky took out more than double what they should have on the 7/6/13. I phoned the same day and was told that £57.17 would be refunded to my bank account within 3-5 days. Phoned again on thursday and Saturday last week to be told " we cant give you a date of when it will be returned" Explained that I needed the money…
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GAS oven from Argos don't work
I bought a gas oven from Argos about 2 weeks ago. We paid for an engineer to come and install it. The first meal we cooked in it took 40 minutes (was meant to take 20) to not cook.. looked inside and noticed no flames. So I turned it back on and it went out again within 2 minutes. The food was stone cold and it most…
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Misleading web terms and conditions
Subcribed some book through a website for kids which come with some free books as well, however later understood they are not worthy compared to other online shops, so cancelled it on the same day. Now they have send the book after 2 weeks and asking me be pay for the books or send them back on my own expense, claiming…