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Conned by Crocs Work Wear Shoes
Back in October of 2012 I bought 2 pairs of shoes for my work costing me around £144. I still have not received these shoes from this company despite me contacting them scores of times. Every conversation with them is a lie. I cannot escalate the problem to either a manager or owner and I have missed my deadline by VISA in…
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£13,000 new and its broken
I recently bought a brand new motorcycle for £13,000 from the dealership on 6th May 2013. I picked the bike up on 27th May and returned it on 4th June. I was unable to select 1st gear (every time) and when eventually did, it would jump out of gear and into neutral making it extremely dangerous to ride. I returned the bike…
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Toshiba warranty
Hi, I am a computer repairier and was given a Toshiba laptop to repair. I found the hard drive had failed. The warranty on the laptop expired 6/6/13 but the faulty hard drive was only manufactured 20/12/12 so I called the owner and asked if the laptop had been repaired previously and indeed it had - by Toshiba. So…
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Non Delivery Help
Hi The carrier has delivered to the wrong address and not the one given to the company I ordered from. The company has sent proof of receipt at the wrong address, it is a big shared building with different companies and I have been unable to track down the package. I have informed the company the delivery address is wrong…
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Very.co.uk slow at refunding me
Hi, please can someone advise me what I need to do. I paid £447 off a bill by mistake online which was only meant to be £47. I contacted very.co.uk and they told me the £400 overpaid will take 10 working days to go back into my account. That's now be 16 days! I have just called them to see why I haven't received yet and…
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demanding money after 3 years
i used to advertise with the yellow pages they recentally contacted me saying we forgot to take a payment 3 1/2 years ago , were sorry but can you pay it now normally i would just pay but 3 1/2 years is a long time and if they forgot to take the payment i think with the amount of time passing i shouldn't have to pay now…
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city-link and their service
We sent a £350.00 bike ( trade price) with city-link and it just miraculously disappeared, we were made to deal with an account team leader in Birmingham. She looked into the problem and came back saying they didn't know where it had gone and we had to do a claim form. We were give no proof of anything including where it…
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Insurance Replacement Broken
Bit of a long story, but I will try and keep it short * I received a very expensive new mountain bike in September 2012, I say received as it was an insurance replacement for a similar bike, the frame is manufactured from Carbon * I have used the bike 4 times and it has covered 150 miles (mainly due to the bad weather we…
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questionable sales tactic
Hi everyone, I've been wondering for a while whether the following sales tactic is actually legal? A company would either increase the base price for goods or just have it very high all the time, and then run a "sale" offering good (20-30%) discounts on this. However, the interesting bit is that even with the potentially…
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Paying for a kitchen safely?
Hi, I am about to purchase a kitchen but I am concerned about the possibility of making a purchase and then the supplier getting into financial difficulty. It could happen to any of them. I don't want to get caught out. I'll be using one of the household names. How do I pay for the kitchen and be covered in case they go…
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Advertising - Use of video Images
Strange one and not sure right forum but I will give it a go and see if anyone help!!! I have discovered that an American company have used some video footage of my son in a commercial. The video footage was taken at a football match. He was in the crowd. Can this company use this footage without his permission?
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Entitlement to refund
I bough two pairs of shoes from the same shop and of the same make. I wore one pair and they hurt so much I will probably never wear them again. The shoes were very similar in style, with the same heal height and toe (which is where it hurt). If I return the second unworn pair - is it a un-refundable change of mind, or an…
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Faulty goods purchased on-line
My wife purchased a new camera from a company selling on Amazon. We checked the camera then wrapped it for my sons birthday. After one days use it has developed a fault. The seller is refusing to replace / refund, Stating the Amazon 14 days returns policy, Although it is outside 14 days it is only by a week and only used…
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SCS delivery delay
I ordered a sofa on 27th April via SCS finance. The 8 weeks are up on 22nd June. I am told someone will call me on 25th June, however they don't actually know when the delivery would be. I appreciate that delays happen but no one phoned me to state the delivery would be past the 8 weeks and also the fact they don't know…
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am i right to pay only a deposit for a sofa suite until i receive everything
Hi all, I have agreed to purchase a 3 piece furniture suite from a medium sized family owned furniture business. They seem reputable and have a website and have been running for about 5 years. This is the first time i have bought anything for £1> since flying the nest so not sure how things are done. I paid £200 when i…
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ParcelHero Courier Damage
Hi To One & All, I'm new to this forum so please excuse me if I am posting this in the wrong section! I am looking for some advice regarding the Small Claims Court. Basically the story is as follows: I purchased a table & chairs (the type where the table folds & the chairs go inside it) from a company in Clacton. I…
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Man trying to exercise his rights with a prostitute
http://www.bbc.co.uk/news/uk-england-birmingham-22887138 I actually laughted out loud. How could he be so stupid to ring the police? Kudos to him wanting to exercise his consumer rights:rotfl::rotfl:
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Do shops have to sell after an incorrect quote?
Shops don't have to sell if their prices are incorrectly advertised, but what about custom quotes? If you for example receive a .PDF quote for goods or services, and at the bottom it says "this quote is valid for 30 days", can they change their minds and say there was a mistake and put the price up or do they have to…
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Faulty Clothing
A top I bought just 2 weeks ago and have worn once is fraying at the seams. I've lost the receipt and paid by cash. Therefore I have no proof of purchase. Do I have any recourse at all?
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Refund after product not demonstrated?
Hello, I'm new to this community so apologies if my post doesn't make sense or is in the wrong place. I recently bought a mid-range smartphone SIM-free from an independent retailer that sells phones on behalf of a well-known brand. I'd done a fair bit of research on the phone before I went to the shop so I was quite…
