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Rejected FOI request.
My local council just requested my Freedom of Information request on the basis that the info I requested would take more than 18 hours to collate. Can I just put in a new request for some of it, then for a bit more once that comes through etc.?
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Ford Focus cluster replacement
Hi, I’m new here. I wasn’t sure where to post this, either on the Motoring board or here on the Consumer Rights board. Please move this thread if I chose the wrong place. I own a 2004 Ford Focus. I know it’s getting on a bit now, but it’s a lovely car and I can’t really afford to replace it even if I wanted to. Last month,…
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Product repair under Warranty - Issue with Retailer
thread deleted
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e-cigarettes and dsr
Does anyone know if e-cigarettes are exempt from dsr? I've never heard that they are, but practically all the websites I've seen that sell e-cigarettes and e-liquid don't seem to accept returns. Maybe there is some clause I'm not aware of?
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Returned a pair of shoes that only lasted 10 days, are these classed as faulty?
I bought a pair of kickers shoes online from sports direct however after only 10 days wear they were in a terrible state so i had to return them as faulty. It cost me nearly £7 in postage to return these shoes however sports direct will not refund my postage costs as they say they do not class the shoes as faulty? Is this…
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Claiming expenses on sales of good act
I was wondering if someone could help. I recently purchased a second hand vehicle from a private dealer. We test drove the vehicle on minor roads and everything was fine. We arranged to collect the vehicle a week later. So the following Saturday travelled down (70 miles) to collect the vehicle from the dealer. All seemed…
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Car purchased with Credit Card
Hi, can anyone give me any advice on the following matter? We purchased a mini in February this year and paid £400 towards it from my lloyds credit card. Around 4/5 weeks ago the gearbox went on it. After getting very high priced quotes we were really struggling with getting it sorted, but we're then told that any purchase…
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Ordered from a french site - is it genuine?
I've placed an order on my nephew's behalf from https://www.attitudesk8.com. I placed the order but because it hasn't been despatched I wanted to check that the item is in stock. I've tried to call their CS department but it's an answerphone and it's all in French. Is there any way of finding out if the site is genuine?…
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small claims for medical treatment?
Hi everyone im looking for some small claims court advice I paid for a private medical treatment which was not done correctly it cost £250 and £60 in petrol. My problem is worse now. I will be seeking another procedure (for the same thing) from a different provider for £300 and £60 petrol. The first company are denying…
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Was My Solicitor Negligent - Can I claim?
In July 2010, I received a summons out of the blue from the local authority who wanted to impose an ASBO on me over a neighbour dispute. Obviously, I had to find a solicitor who I thought was capable of defending me. I was shocked that because I was a private client as I was turned down for legal aid, that they charged me…
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full refund of a ring
Deleting the question
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Three hardware failures in Samsung laptop
I bought a Samsung laptop at their Tottenham Court Road store on 19 April 2012 and paid by debit card. It is a top of the range model which cost £1,000 and is used for my business. It came with two years' warranty. On 13 June 2012 the graphics card failed and was replaced under warranty. On 24 September 2012 the hard disk…
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No refund yet
Hello, Really hoping for some advice with company that is not returning a refund. Sorry so long, want to give all details I can. We rang Singers Direct to order a Polti 3000 Lux that they advertised on their website, and still advertising is available(which we now know if no longer available or manufactured). Once we place…
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Mr Shoe and 'technical problems'
Hi all. On Friday my daughter received a message from her friend saying that all items on Mr Shoe website were £10 including Dr Martens! Being extremely excited we both ordered a few pairs, paid, received the invoice etc. The following day I received a telephone call saying that the computer system had a 'technical error'…
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Online False advertising. Can I.......
Hi just some advice on false advertising. I've been looking at new mobile phones on prepay. Now I came across a deal for a phone I liked. This was on a comprising site. It said with a logo across it cheap deal next to it the pricing of the phone was "FREE NOKIA LUMIA 920" Now I thought that can't be right but all the other…
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Foreign object in sealed crisp bag
Bought crisp, while munching my tooth became very sore some of the crisps seemed very hard, to my horror I discovered it was a small coin, which was in with the crisps. The coin was a foreign currency, not used in this Country. My Tooth ached and was loose, I got pain killers, it caused a lot of inconvenience and it is…
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Living Social terrible service
I bought a voucher from LIVING SOCIAL. We couldn't book a table at the restaurant as they never answered the phone or responded to e-mails. We asked for our money back and was told as we had the voucher for more than 7 days that was not possible. Beware people out there LIVING SOCIAL vouchers are high risk and they won't…
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sent used and faulty goods from online sports company
I recently purchased a pair of ski boots online through an online sports company. I opened the box to find they had been used (scuffed and dirty) and they were also broken. I rang the returns company to speak to somebody who was non apologetic. I have sent them.back but I am furious. Should i make a complaint?
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Taxi Fares - poor maths and false advertising.
Hi all. I wanted a few opinions really. My local taxi company pushed a leaflet through the door the other day stating £3 minimum fare (which actually means £3 for the first mile), and then in a large font at the centre of the leaflet "£1.10 per mile". Upon being charged £8.50 for a 4.5 mile journey, I have the operator a…
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Wife asked for Malibu and they gave a cheap alternative
The wife came to me last night after a night out really annoyed that she went to a bar and asked for malibu and coke and they serverd her a cheap knock off. When she asked them about it, they said that before midnight thats what they do and that it isnt illegal. The wife is a licensee and is pretty adamant that it comes…
