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Ordered from a french site - is it genuine?

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I've placed an order on my nephew's behalf from https://www.attitudesk8.com. I placed the order but because it hasn't been despatched I wanted to check that the item is in stock. I've tried to call their CS department but it's an answerphone and it's all in French. Is there any way of finding out if the site is genuine? Thanks

Comments

  • angelil
    angelil Posts: 1,001 Forumite
    Tenth Anniversary Combo Breaker
    Never used this site before I'm afraid :( Shame, I was hoping I could help you (live in France and speak French). Have you tried the 'contact us' button on the site next to their phone number? You could send them an email then and the chances are that someone there will be able to cobble a reply together in English. If you scroll down it appears that they also offer customer service via Skype, so that could be a way forward as well. It also appears that the phone number is only open at certain times (9-12 and 2-6 French time, Monday-Friday) - when did you try to call them? They're apparently located in a wealthy area of Paris, but that doesn't necessarily mean anything.
  • sherbie28
    sherbie28 Posts: 662 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Thanks for all the information. I tried the Skype number but it dropped out straightaway. I've sent an email so fingers crossed I get a reply!
  • keyser666
    keyser666 Posts: 2,140 Forumite
    looks ok to me
  • Tiglath
    Tiglath Posts: 3,816 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker Debt-free and Proud!
    The site does look legit to me. Did you get an email confirming receipt of the order?
    "Save £12k in 2019" #120 - £100,699.57/£100,000
  • paddyrg
    paddyrg Posts: 13,543 Forumite
    Heh heh I see 'sk8' is being pronounced 'sk-ate' not 'sk-huit' ;-)
  • cookie365
    cookie365 Posts: 1,809 Forumite
    At first I read it as Attitu Desk 8.

    Was wondering what attitu was, and why they needed so many desks for it ;)
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