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sent used and faulty goods from online sports company
01chelita
Posts: 1 Newbie
I recently purchased a pair of ski boots online through an online sports company. I opened the box to find they had been used (scuffed and dirty) and they were also broken. I rang the returns company to speak to somebody who was non apologetic. I have sent them.back but I am furious. Should i make a complaint?
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Comments
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To what purpose? All you presumably want is a refund plus your return postage?
Normally when you fill in the returns documentation they will ask the reason-that is where you can make your complaint.No free lunch, and no free laptop
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