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Returning faulty goods paid with by credit note
I bought an item partly with a credit note, partly with cash. I now have got it home and found it faulty. I know I should get a full refund but is the shop obliged to refund the full amount in cash or will I just get another credit note back? (plus the remainder back in cash)
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Partial non delivery of goods
:(Hi New to this so please bear with me!! We paid for a kitchen in January this year and told the company we wouldn't need it for a while cos we were renovating a bungalow, stupid I know but they gave us such a good deal if we paid in full and we fell for it. Anyway we asked for delivery on August 24th and they told my…
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Hermes Delivery Gone Wrong..
I ordered a hoodie for my boyfriend from River Island as it was reduced to a tenner. Came home today to find a note from Hermes saying that the parcel was by the gate. Walked in to the garden to find the bag ripped open and the hoodie was strewn on the grass with bits chewn off. I've got 2 dogs, and had left the patio door…
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I feel i have been ripped off so can anyone please help????
[FONT=Verdana, Arial, Helvetica, sans-serif][FONT=Verdana, Arial, Helvetica, sans-serif][FONT=Verdana, Arial, Helvetica, sans-serif][FONT=Verdana, Arial, Helvetica, sans-serif]Hi I wonder if you could please advise me to whether or not i need to consider pursuing this matter through the small claims court or not? Case…
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Change of event, refund?
Hi, I booked an event that was due to happen in Manchester on Sunday 26th August 2012. I received a message on Friday informing me that the event was now rescheduled for the following Sunday for some reason. I am unable to attend this event because I will be on holiday. I've emailed the company asking for a refund or to…
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Amazon, incorrect price, me not getting item, help!
hello all, so i purchased a numark 4Trak dj controller at the amazing £160 price.(around £600 everywhere else) i thought that it was an amazing deal. but ive had great deals from amazon before like this all is fine, i e-mail the seller (amazon marketplace) for tracking details, only to be sent the following--- "Dear Mr…
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Reasonably new laptop
Hi and thanks in advance. I purchased a laptop from Argos in early April it's cost £399.00 it is decent spec etc. now I don't use the laptop much as I have my iPad which I use predominantly all the time. I switched laptop on yesterday to receive fault Fan has broke do not switch computer on will cause damage. So my dilemma…
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Returning Hygiene Products
I have read the page giving details about SAD F*RT in order to help my daughter and to be honest I think we can't use that to but thought it was worth one last try before giving up so here goes .... She bought a NO NO hair removal gadget via Groupon from Chemist 4U which arrived on 16th July at a cost of £79.99, which was…
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Shoes wrong size
I bought a pair of shoes for a wedding at the end of July. They were sized (on the insole) as a 9 and I wasn't sure about the fit, but I tried an 8 1/2 and they were definitely too small. I bought the size 9. Today I have compared them to a pair of my shoes at home and they are definitely bigger. They must be a 10. Despite…
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MSE News: Ombudsman takes on claims firm complaints
"Consumers with a gripe against a claims firm will be able to take their complaint to an independent arbitrator ..." Read the full story: Ombudsman takes on claims firm complaints
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Overbilled by 'dating' website - advice needed rapid!
Joined a 'dating' website which had an offer for a £1.99 preview for three days use. I signed up and paid with a credit card. I also noticed a note saying there will be a recurring bill of £120 for 6 months use if not cancelled within 3 days. On the second day of use I rang up the team to cancel and they told me I had…
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JustEat.co.uk Take Away Order Problem
Sorry if this is a bit long. On Saturday night me and the OH ordered a take away through Just-eat.co.uk. The delivery time was meant to be 9.50. It arrived sometime about 10.20 so was about 30 mins late (not the real issue) I phoned a few times chasing the food and was told a couple of mins each time and was a bit annoyed…
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Faulty kids' mattress.
So I got my daughter a mattress for her cotbed from Mothercare 14 months ago. It's now coming apart at the seams. I contacted Mothercare and told them I was unhappy with this. They said they have a 12 month guarantee and because the mattress was 14 months it's down to wear and tear and they can't do anything. How does this…
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Faulty Zanussi Washing Machine 3 months old
Bought from Currys in May on my Tesco credit card for £349. I can find manual and card statement but cannot put my hands on receipt (I know it's here somewhere). Do I call Currys or Zanussi for arrange for an engineer? Just been on holiday and desperately need to do some washing. Put on second load for it to stop half way…
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Returning a TV for repair
What did you buy? Samsung LE32R87BDX When did you buy it? 27/09/2007 Where from? (internet or in store - it DOES make a difference) www.247electrical.co.uk How did you pay? (cash/cheque/debit card/credit card etc) Can't remember, debit or credit card. What went wrong? Hi I have got a Samsung LE32R87BDX which i've had for…
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DW Fitness want unacceptable amounts of personal data
Hi, My current gym, Fitness First is closing in Derby so I decided to take a look at DW Fitness. Nice gym , all seemed fine. I called them yesterday to say I wanted to sign up and what would I need to take with me. I was told I would need 3 forms of ID, passport or driving license, utility bill or bank statement. When I…
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paypal woe
Hey guys, I've managed to land myself in a fairly irritating situation with paypal as a seller and figured the best place to come for advice as to how to act would be this place. Ok story time, this might get a bit long winded and I apologise in advance. Last month I sold an iphone 4 through the classifieds section of the…
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Being cheated by DELL
Hi people, (This is a long story so bear with me an hear me out) I'm an postgraduate student here in the UK. I bought a DELL Studio 15 series laptop (cost 640 pounds) in 2009 in India with my hard earned savings from when I was working as a systems engineer. The Studio series of laptops was quite popular at the time. My…
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Vision Express Distress!
Good evening everyone, I wonder if anyone can help me with a sticky situation I currently find myself in- any advice is much appreciated! I went into Vision Express today for an eye check- I knew I'd be needing glasses, and was desperately looking forward to be able to see all your lovely faces properly! With this in mind,…
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can i return vacuum cleaner to Makro store to be repaired, if I lost the invoice?
Hello. Around 6 months ago we bought a vacuum cleaner from Makro store. I have a Makro card. Unfortunately, when moving house 2 months ago we lost the invoice. I can't find it. Now the vacuum cleaner stopped working properly, and it was not a cheap one... I wonder if I could take it back to the store to be repaired without…
