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Returning faulty goods paid with by credit note
squirrel
Posts: 19 Forumite
I bought an item partly with a credit note, partly with cash. I now have got it home and found it faulty. I know I should get a full refund but is the shop obliged to refund the full amount in cash or will I just get another credit note back? (plus the remainder back in cash)
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Comments
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The answer to your question depends entirely on the seller.I bought an item partly with a credit note, partly with cash. I now have got it home and found it faulty. I know I should get a full refund but is the shop obliged to refund the full amount in cash or will I just get another credit note back? (plus the remainder back in cash)
They are perfectly within their rights to supply a credit note for the amount that was paid via credit note.
You will only find out by asking them.0
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