MSE News: Ombudsman takes on claims firm complaints 28 August 2012 at 11:56AM in Consumer rights 6 replies 1.4K views

Former_MSE_Helen

"Consumers with a gripe against a claims firm will be able to take their complaint to an independent arbitrator ..."

Read the full story:

Ombudsman takes on claims firm complaints

magpiecottage

About time too.

Note that it will be the Legal Ombudsman, not the Financial Ombudsman Service, that takes this on.

It would be good if statistics on complaints against CMCs could be published like happens with FOS complaints.

LeeB1988

Well it's about time, Really good news tho

Guardsman

Why do they need to wait till next year,, It just gives them more time to rip people off and then stop trading.

magpiecottage

magpiecottage wrote: »

It would be good if statistics on complaints against CMCs could be published like happens with FOS complaints.

I don't make a habit of quoting myself but it seems they will.

tifo

People use these firms because they're either too lazy to claim themselves or don't know how to. That's not the fault of the firms.

baycityroller

I used to work for one of these companies,,,,only a very small one,:o, BUT so dodgy ........... they have I believe been reported to the MOJ FOS etc......listen to what Martin says claim your self !!!:money: