MSE News: Ombudsman takes on claims firm complaints

Former_MSE_Helen
Former_MSE_Helen Former MSE Posts: 2,382 Forumite
"Consumers with a gripe against a claims firm will be able to take their complaint to an independent arbitrator ..."

Comments

  • magpiecottage
    magpiecottage Posts: 9,241
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    About time too.

    Note that it will be the Legal Ombudsman, not the Financial Ombudsman Service, that takes this on.

    It would be good if statistics on complaints against CMCs could be published like happens with FOS complaints.
  • LeeB1988
    LeeB1988 Forumite Posts: 14 Forumite
    Well it's about time, Really good news tho :)
  • Guardsman
    Guardsman Forumite Posts: 991 Forumite
    Why do they need to wait till next year,, It just gives them more time to rip people off and then stop trading.
    I think the surest sign that intelligent life exists elsewhere in the universe is that none of it has tried to contact us.
  • magpiecottage
    magpiecottage Posts: 9,241
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    It would be good if statistics on complaints against CMCs could be published like happens with FOS complaints.

    I don't make a habit of quoting myself but it seems they will.
  • tifo
    tifo Forumite Posts: 1,807
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
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    People use these firms because they're either too lazy to claim themselves or don't know how to. That's not the fault of the firms.
  • baycityroller
    baycityroller Forumite Posts: 1 Newbie
    I used to work for one of these companies,,,,only a very small one,:o, BUT so dodgy ........... they have I believe been reported to the MOJ FOS etc......listen to what Martin says claim your self !!!:money:
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