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What are my rights. Phone got damaged whilst at the menders
Deleted thread
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Faulty tablet from Argos
I bought an Archos 80 G9 from Argos on the 14th August (3 days ago) and found it intermittently made a loud crackling/hissing sound when I used the on screen keyboard. I contacted Archos for advise and they have told me to return it to an address in Southampton, tracked, at my own expence and risk. I would prefer if I…
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Complaining to Property Ombudsman
I have a long winded and long standing complaint which is now being refered to the Property Ombudsman. As well as the complaint including behaviour contrary to Codes of Conduct for the business and the costs involved in rectifying it - repairs, replacements, lost rent, additional expences etc, there is a section on how it…
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Asda diesel on 16/08/2012 16:14
My wife filled up her meriva diesel today and within a mile broke down. Breakdown man arrived and conFirmed that the fuel was contaminated or she has put petrol in it. 2 spaces away in the car park another vehicle was being looked at by a mechanic which was smoking and chugging just like my wife's car also while we were…
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Fault on product (golf club) leading to secondary damage
Hi, I brought a Ping driver (golf club) last year in June from a large golf retail store which cost a bit under £200. It was covered by the usual year guarantee + an 12 month extended guarantee, the extended 12 months is for all clubs sold with no extra charge. A few weeks ago while on the driving range the shaft snapped…
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Cash Advance Fraud - Advice needed
I have recently been to Lithuanian grocery shop in Barking. I have been there in total 4 times and have purchased a few things. As I am aware that some small shops would charge you a fee(something like 50p) for paying with the card I have deliberately asked the cashier if they charge any card fee, I was told that unless I…
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Rejuvenex & deadseaskinkit auto delivery scam
Following a free trial of both these products I noticed that further payments had been taken for these two companies, even though only a single trial pack of each had been sent. Barclaycard insist I must have set up auto delivery for both of these items, I know I have not done so knowingly and there is no paper trail for…
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Premier Inn trying to worm way out of query
OK, so I booked a room with Premier Inn last month so I could spent a weekend with my friend in Basildon. It was a shambles. The internet was crap (luckily I had my iPad). TV was rubbish, couldn't watch anything else like DVDs what not. And staff were actually miserable and hardly spoke any English. Anyways my point being…
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Amazon Kindle issue
I was given a kindle for Christmas 2010 (I have the gift receipt) It has totally stopped working and after speaking to Amazon they advised it can't be fixed. They have told me that as it is outside of the warranty they will not replace it, and have offered me a 5% discount on a new one, which I have said is unacceptable. I…
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Dentist Query ... correct advice?
Dear All I hope that someone can advise. Basically, a filling fell out of my tooth and part of the tooth came away due to decay (not pretty, :o ). I therefore bit the bullet and decided to visit a dentist as I have not been for quite a number of years (10+) as I had been put off when I had to have a wisdom tooth out years…
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Gym Memberships
HI i need your help i signed up to a gym membership a few months back but have since found a better deal at another gym. isit possible for them to charge me if i cancel the direct debit??
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Bought a van in Oct2011 - now company 'bust' - v suspicious - help!
Also posted in Motoring - especially for the van fault question but thought I would post here about the suspicious company 'bust' part? We bought a Vauxhall Combo Van (56reg) from a local dealer thought we were being very sensible by buying one with a 2 year warranty! Now we called up last month as we had a warning light…
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Rogue builder
We contracted a builder to build our new extension through his ltd company. We paid him £28000.00, out of which £20500.00 was in cash. However, he abandoned the project after a few months. We went to an Association of Master Builders(FMB)'s appointed adjudication and the adjudicator decided that he should refund us just…
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Royal Mail section/thread?
Is there a section on MSE re Royal Mail failures and compensation?
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Company disposing of my property without consent?
Hi! My very first post, my gf a regular user is very proud! Im still getting the hang of things so please bare with me! I have been having major problems with an Online company that sell electronic cigerettes. I purchased my "e-cig" from them in Februry 2012. I started getting faults with it in April 2012. The warrenty…
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Gift Cards - Marks & Spencers
My son & new wife had some Marks & Spencer gift cards recently as wedding gifts, they have been living together for sometime so have pretty much everything else they need, and as their cooker has just blown up they decided that they would buy one from M & S using the gift cards in part payment. Marks & Spencer are refusing…
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Enagagement Ring Problems
My fianc! bought me an engagement ring in September 2011,but didn’t get round to popping the question until end of May this year. :o Anyway, the ring he bought, from a well known jewellers, wasa 9ct white gold diamond solitaire ring, which cost £250. I have been wearing the ring since the end of May and I take ifoff when…
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Telescopes shouldn't get rained on
Hi all, While out doing some astro-imaging with my telescope last week I got caught in a sudden downpour. I quickly put a cover over the telescope and, once it had stopped raining, mopped everything dry. Unfortunately it turned out that the cover over the electrics for one of the motor drives has got holes in it and water…
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Master Class kitchenware guarantee
We were bought a set of Master Class knives about six years ago. One of the blades has broken, the end snapped clean off whilst it was being used. I don't have the leaflet that came with the knives so no idea if there was something we were meant to keep so we could claim against the guarantee. From what I've read on the…
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Faulty CD but no POP
THREAD CLOSED I purchased a CD from HMV and after getting it home, I thought that my speakers were up the frizz. I checked the connections and then played the CD on another player. Basically the CD is unusable as there is *alot* of static interference that obviously occurred at the point of transfer onto the CD. My problem…
