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Boiler repair problem - advice please!
Just before Christmas, our tenant complained that the hot water was cutting out in the shower. Our regular heating engineer wasn't available and he passed us onto another firm. At their first visit to diagnose the problem, it was suggested that two parts be replaced in our Halstead boiler, with a proviso that a third (v…
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ADVICE PLEASE on faulty turbo rights
Hi all, would really appreciate some advice about my rights regarding this situation. The turbo broke on my partners car a few weeks ago now. He managed to buy a reconditioned one but the place that supplied it don't fit them. He took it to be fitted by a reputable garage and it is now fitted. Problem now is that the car…
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Price of item has reduced since I ordered online - options?
Last night I ordered an exercise bike from Comet to be delivered on Sunday. Today I see that there is now £100 off said bike. Just looking for some advice on whether I should be able to cancel the order and re-order, or if I should phone up and ask for £100 off. Not sure which way is the best option. Thanks
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ADVICE PLEASE on faulty turbo rights
Hi all, would really appreciate some advice about my rights regarding this situation. The turbo broke on my partners car a few weeks ago now. He managed to buy a reconditioned one but the place that supplied it don't fit them. He took it to be fitted by a reputable garage and it is now fitted. Problem now is that the car…
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Returning Software consumer rights?
Hi, apologies if this has been covered previously, but a search didn't throw up what I needed.. Last week I purchased a PC game from a shop (where in the world?) which requires online validation via Steam. I have attempted the install but somehow the install has gone bad and now does not allow me to install. If I try to…
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Goods not received from UK online store tbdol
Hi All, Please forgive the use of a cryptic web url, but this forum prevented me from entering the actual url because I am a newbie. I bought an item from an UK online store www tbdol co uk shortly after Christmas using a credit card and received an order confirmation via email. As time passed I heard nothing about…
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Import tax and duties
I dont know where to post this , so apologies if its in the wrong place. Im trying to buy some boots from the US, at the end they give me the option of purchasing the duty and import tax of around 66 pounds, if the boots are under 200 pound is this correct or should i not pay and see what happens on delivery .
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Missing parcel but cant find phone number to contact company!!!
I ordered my daughter 2 dresses from BOOHOO.COM after seeing a thread on here about sale items on 24th December, the dresses never arrived. after going on boohoo website the dresses were despatched on 24th December and were received at Hermes couriers 24th December that is the last of the tracking i can find. i cant find a…
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Spam email from the UK.
Just wondering if anyone has tried suing a company for breaching the UK anti-spam laws yet ?.
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KGB Deals - River Fortune
Guess I am not alone in having purchased a voucher for a meal for two at the River Fortune Restaurant in Leeds from KGB Deals in Mid December. Voucher shows valid until 24th March 2012. When I came to book the restaurant phone just goes to answer machine and no one returning calls. Tried to call into restaurant but appears…
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brother hand held label printers
Has anyone had dealings with Brother machines ? I bought my husband a handheld label printer for garden labels and it is so complicated to set up that I want to return it. Can't get in touch with them at all, phone calls go back to web site which is not easy to use, emails the same. I wrote to them in desperation and am…
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'Panik Design' - unreasonable returns policy
Hi, I just wanted to let you know about a very disappointing service, or distict lack of, that I have received following a Christmas present purchase. I bought an item from their website two weeks before Christmas as a gift for my husband. Unfortunately he did not like it and I therefore consulted their website to…
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Major pricing error, goods delivered
I have a friend who ordered a product online, the retail price of which would typically be over £500. The web site in question seemed to go haywire and at checkout, took payment details for a transaction of exactly £0 (zero, free). The goods have since been delivered and no payment has yet been taken after two weeks. The…
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No signed contract or t&c's can we get our deposit back????
Hi I wonder if someone can offer some advice. We booked a wedding venue and paid a £500 deposit over the phone. We were then sent out a contract and terms and conditions form to sign and send back. We never signed the contract as we did a quick cheap ceremony instead. Are we entitled to our deposit back as we never entered…
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Washing Machine bought from Curry's
I bought a Bosch Washing Machine from Curry's 7 days ago, installed it and started using it. I have found that the spin is not up to scratch and sometimes heavy loads come out quite wet. I reported it to Currys who sent a Bosch Engineer round who found no fault with the machine but said the cheaper Bosch and other models…
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DPD Parcel
Evening, I hope I'm posting this in the right place. I have been dealing with a faulty item from Pure which DPD came and picked up from me a while ago. PURE repaired the item and returned to my address via DPD and this was received. I have since suffered another fault. Again, DPD picked it up, PURE fixed it and put it on a…
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Volkswagen recall for diesel cars 2005 to 2007
Hi Does enyone got volkswagen passat b6 diesel reg from 2005 to 2007? If yes ,you might be entiled for free fuel injector replacement ,this is a VW recall. As some of you know it`s very expensive ad ay cost up to £3k to reoplace all four injectors. To do this for free simply call nearest VW dealer/service and provide your…
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where do we stand? help please.
i purchased a bed online recently for my 2 year old daughter and paid the site through paypal with a credit card £308. the bed arrived flat packed and we built it. The bed has 3 drawers underneath and they do not fit properly as the drawers are too narrow for the runners. After contacting the website that sold the bed and…
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Should I ask for another years guarantee?
Hi, Having an Zanussi washing machine for 7 months now and going wrong 3 times (same fault) the engineer has now give me an uplift number where I can get an exchange for a new one. Just wondering if anyone who has got these uplift numbers themselves would expect when going back to the retailer. 1 Should I get another 12…
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Swift motorhomes
Hi, I have owned a swift motorhome for the last 3yrs, which I bought brand new, it came with a 3 year warranty, which is based on having the van checked each year to maintain the warranty, The van was 3 yrs old in sept 2011, in november last year I arranged to purchase another new van from a dealership in the north west, a…
