ADVICE PLEASE on faulty turbo rights

tenham

Hi all, would really appreciate some advice about my rights regarding this situation.

The turbo broke on my partners car a few weeks ago now. He managed to buy a reconditioned one but the place that supplied it don't fit them. He took it to be fitted by a reputable garage and it is now fitted.

Problem now is that the car is not as powerful as it was previously and will not go above 2000 revs. He has now taken it to a specialised turbo place who say that the company who sold him the turbo are renowned have supplied a faulty one.

My partner contacted the company who supplied the turbo and they say that he would need to get it removed from the car so that that they can send it to be tested and IF found to be 'faulty' they will replace but not refund or pay for the labour costs. It now appears that we have to pay twice for the fitting.

My question is do we have any rights regarding the labour costs of fitting and removing and then refitting the turbo? If the turbo wasn't at fault we would have to pay twice

Any advice greatly appreciated.
My first forum post so sorry it is so long.

wealdroam

tenham wrote: »

My first forum post so sorry it is so long.

No, not your first post.
Your first, identical, post was about an hour earlier.