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Will stored at solicitors
Hi My parents got a solicitor to draft a will in 2005. This will is stored at the solicitors office. My parents now wish to retain the will in their home and asked the solicitor's secretary if they could have toe original back. The secretary got akward with them and in the end they came out with no will, the firm are…
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Pretty sure husband has been conned
Hope I have posted on the right board. On the 7th October he made an order with "todays special value" (yes I did warn him :mad:) 6 days later we recieve an email stated that it is out of stock but will estimate delivery in 6 weeks. for the delay they will include a £19.99 accessory pack free. 18th November email stated…
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Who owns the food?!
I organised a buffet in a private room of a hotel recently to mark a special milestone. We had around 20 people there, but some arrived later than others. We had a hot and cold buffet, then we cut the cake. However after the waiter cut the cake, he took away all the hot items, which the late arriving people were still…
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Voucher With No Expiry Date, advice needed
I've recently dug out a £170 voucher for 10 driving lessons which i've had for several years, the voucher has my name on it, the value (£170) and confirms the service to be provided. I called today to redeem the voucher and have been told that they were not willing to honour it due to it's age (all current vouchers they…
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Chances of getting my money back?
I purchased an item for my husband for xmas on 30th November from this website https://www.bikeinn.com. Stupid me didn't realise they were based in Spain until after I purchased but hey ho. I can't find any reviews for the site at all but I'm now really worried. I paid £130 via paypal with my visa debit card for this item.…
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TP Activity Toys in Administration??
I heard on the radio this morning that TP Toys have gone into Administration only 3 weeks before Christmas??? I've been calling all morning but the phones aren't being answered and the facebook page has not been updated since Monday and the website seems to still take orders?? :( What happens to people who have ordered and…
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Carphone Warehouse Repairs - Help
I purchased my Samsung Galaxy G2 from E2Save and after 5 months the phone wouldnt charge or switch on. E2Save told me to take it to Carphone Warehouse for repair. On their advise I took it to Carphone Warehouse Middlebrook Bolton (as they have a repair centre). I thought that they should be able to repair it on site. After…
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Sale of Goods and section 75 credit consumer Acts
Hi, Can someone point me in the right direction please. We bought two new settees from a large retail store in June 2010. One of the setee's has now developed a fault in that the leather stitching on one of the seats has failed and the padding is now showing (the fault is about 12 " long, but hidden from day to day sight…
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amazon left parcel in recycling bin
I ordered some books from Amazon and the delivery came when I was out. The delivery man left the parcel in the recycling bin. Now the books are not there. Who is resposible for this? Is it the fault of the retailer for leaving them there or have I just got to grin and bear this?
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****Cosumer Advice needed*****
Hello, Yesterday my wife visited a Kwik Fit garage for a winter tyre check. She was advised by the garage staff that all 4 of her tyres were dangerous and needed immediate replacements. As she is not very clued up on motoring matters she reluctantly agreed, and requested some good winter / all year tyres. The fitter sold…
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Refused refund for faulty TV
Hi I bought one of those ultra portable battery powered TV's on Monday from a market that was very cheap. (£25) I got it home but only used it yesterday (Tuesday) and found that it wouldnt work. I live quite a while from the market but as I had nothing to do all day decided to take it back. However I got to the market (15…
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Catalogue delivery 'breaking & entering' to deliver my items
I wonder if anyone can help. In early September I ordered some items from a very well known catalogue company. Sadly a few days later my nan passed away suddenly and as a result I was staying with my parents. When I returned home a few days later for some clothes I was shocked and concerned to find my living room window…
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Vision Express
I went for an eye test as Vision Express. I then chose frames. When I was paying for the frames, the optician informed me that the style of frame I had chosen would not work with standard lenses (60 quid), and that I would have to pay 145 quid for specially thinned lenses. I refused and said that I wanted them with…
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Advice Needed
Hi All, I bought a very expensive aquarium filter late last year and in the last few weeks I have experienced issues with low flow. I have been in touch with the manufacturer and have followed all of their advice and have replaced all of the seals and gaskets they have sent me but the problem still persists. I asked if…
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HELP! damaged bed
Hello, i hope somebody can help me with this as ive had an absolute nightmare today! I purchased a bed from world of interiors.com which was delivered by a man and a young child who was carrying one of two parts of the bed. My teenage daughter took delivery of the bed as i could not get the day off work to be at home. The…
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How many people can sit in a hotel room?
I was just wondering if you book a 2 bedroom hotel room, or a 4 bedroom etc... Is it that you book the amount of beds you need, e.g a couple may need a double and a single for the child, or it maybe that a double will be big enough for 3 kids. or that a couple can sleep in a single bed, or a group of friends that travel…
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gift vouchers - query
hi I was given £40 of gift vouchers last year for a small local spa/beauty place. As I've had major surgery I've not been able to use them for any form of massage (against their policy to massage for 1 year after major surgery). I decided that I'd like a make up lesson from the very limited alternative offer of treatments.…
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Allstars Driving Academy Scam?
A few months ago I bought a voucher with a value of about £150 for £59 for a "Two Hour Introduction to drifting session" off the LivingSocial website. After months of trying to get through to the company, Allstars Driving Academy for a booking before my voucher expired I finally managed to confirm with them a day to take…
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DSR. Do I have to pay to return an item?
I have bought a TV from an internet company and it is not very good. I want to return it within the 7 day period but their terms and conditions state that I have to pay to return it. I'm sure I read somewhere that it is up to them to pay. Can anyone help on this?
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my brother got too many tickets for concert
My brother bought 2 tickets for a concert about 2 months ago (the concert's tomorrow, 7/12/11). he received the tickets about 3 weeks ago. he has since moved to my dad's for a short period of time while his room is being redecorated. on thursday last week, another special delivery letter turned up and my mum signed for…
