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ASOS and delivery problems is this normal
Hi all Just wondering if this is normal when ordering clothes from ASOS My son placed a £200 order with ASOS and got 24 hour Express delivery, which was supposed to be on a Saturday. I had to go out early to collect a parcel from another courier that couldn't deliver on the day it said, but thats another story. I was home…
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Computer warranty
In March 2010 I bought a Medion desktop computer from Aldi which has a 3 year warranty from Medion. In July 2011 the PC became faulty and unusable. Several calls to the (0871) helpline resulted in the machine being sent to Germany for repair. The machine was returned two weeks later, allegedly repaired, but was still…
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Laptop Tesco my rights pls help
I bought my HP laptop in June the mouse has been hanging almost all that time I know very little so didn't realise was a problem 2 wks ago it wouldn't turn on resorted to removing battery. Fan not working and still not starting up. Contacted Tesco who insist they have right to repair it - I have to contact HP they take it…
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CPP (Credit Card Protection Plan) - Don't want it, but they won't refund me.
Hi fellow Money Savers, I recently got around to catching up with reconciling a my last two month's worth of barclaycard statements (I'd been on a longer than normal holiday, I hadn't been around to process them as I normally would), and I discovered on my credit card bill an £85 card from CPP dated the 17th July on my…
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Vet invoice-can they bill us an additional £10 weeks after the original appointment?
Evening all, First off, apologies if this is the wrong section in the forum - I've only just registered ;) We took our dog to the local vet for a check-up on the 2nd August, where we were presented with a bill, which we duly paid by debit card on the day. We've now received a further bill, mentioning an additional £10 fee…
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Hotpoint Cooker - problems
In Dec 2010 I started having problems with my hotpoint electric cooker - the fan stopped working. It was replaced and since then I have continually had problems with the fans - they keep cutting in and out as soon as you switch the oven on and they eventually burn out and blow the mother board. I've now had two new cookers…
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steak
just had some Tesco lamb "steaks" for dinner, horrible mess trying to cook the damn things fell to bits when turning them its clear these weren't cuts of meat more like cheap burgers. are shops allowed to market formed meats as steak? I was under the impression a steak had to be an actual cut
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TX Maxx 14 day refund policy?
Forgive me in advance if i don't make sense, am in the middle of fibrofog & can't seem to get my thoughts in order. Bought a rain jacket from there, i was ok when i bought it. Had a massive flareup, meaning i was unable to return the jacket & actually forgot about the jacket in my drug induced state, so didnt call the…
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Groupon Bed Offer
Looking for some advice... I purchased a Groupon code for a double bed, advertised as coming with a mattress that has a 1 year warranty, for £69 (total bargain), as opposed to the normal selling price of £199. Groupon emailed me today saying that 'due to a publishing error' the bed doesn't actually come with a mattress…
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laptop problem
Hi im wondering if anybody can help? i bought a dell laptop last year at the end of july and yesterday it died :( it will not charge wen a charger is put in, will not turn on -it wont do anything at all. At first i thought it was the charger and took it to maplin to buy a new dell charger and the guy tried it before i…
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Faulty TV after 2 years - proportional refund?
Hello, I got a tv 2 years ago from Play.com, which has gone faulty. I had the unit checked by an engineer, to show Play.com that they were responsible under Sale of Goods act. They have agreed, however they say that no comparable model is available, and are going to issue a partial refund, considering "2 years of…
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Help Not Being Refunded
I bought some clothes online through www.promod.co.uk. I received them and the next day returned those I did not want - this is fine by their returns policy. UPS collected the goods and signed a returns certificate to prove they had been collected. I waited a week and as the refunds had not being processed I checked the…
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Would I Be Entitled To A Refund
At Christmas i bought my son a laptop from Currys. This would'nt turn on so we took it back for a replacement. The second one turned on but the speakers did'nt work so we took it back again. The third one worked for a few months until the graphics card started playing up,screws fell out,things inside rattled and whenever…
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deceased persons debts ...
firstly apologies if posted to the wrong section on here. a relative died a few months back leaving less than it cost to deal with the funeral and cremation. an insurance company is persuing his octogenarian widow in respect of car insurance. ive told them that his estate (such as it was) has been dealt with and there are…
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Wrong carpet fitted - How long do I have to report it?
Hi folks, Looking for some consumer advice on carpets please? I am slowly renovating my house and intending to carpet the whole upper floor in the same carpet. In October last year I got 2 rooms done, and now nearly a year later have just had a 3rd room carpeted. However despite ordering the same carpet from the same…
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WarantyDirect refuse to payout, leaving me with the bill...
Hi everyone I have a month-to-month policy with warrantyDirect which I am very unhappy with In April 2011 our washing machine wouldn't drail out water and as a result the door wouldn't open so I rang warrantyDirect they asked us a few questions and asked me for the model number and fault code, after which they agreed to…
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Should I have been refunded by now?
I placed an order on FoxyLocksExtensions.com on 11th August. My item was showing as dispatched on 12th August by Royal Mail Recorded Delivery. The item still has not arrived. I have tracked the order on the Royal Mail website with the tracking number supplied but I get the following message: Recorded Signed For™ items are…
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Faulty 3D Plasma Still Within Guarantee But Currys Useless
Sent a 3DTV Plasma, the Samsung PS50C580 to be exact into the 'knowhow' team for repair as the glasses kept loosing sync, tried may different pairs, came to the conclution that it's the tv. I emailed the CEO but it gets passed to the 'knowhow' escalation team who are so far by my experiences, useless ! Anyways it came back…
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Council Tax and Jacobs Bailiffs Charges
Hi All, Please can anyone help or advise. I was late paying my CT, it went to court and Jacobs bailiffs were instructed. I got a letter from them with the total amount owed plus their fees. I did pay all the CT in one go direct to the Council, and was advised there was still £42 of costs to pay directly to Jacobs. I had a…
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Missed council tax payment and summons for non payment
I received a court summons at the weekend for non payment of council tax. It would appear speaking to them that I missed the april payment, due to an error on my part, which I accept. All other payments have been paid on time. The first I heard of this was the court summons. They say a non payment letter was sent in July.…
