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Washing machine broke after two years and three months.
i have a gorenje washing machine which was purchased on 3 March 2009. It is a gorenje wag 1111 During a wash earlier today the glass on the door cracked across the middle from the bottom left to the top right and then part of the glass (quite a big section of it) fell into the machine. I had a Hotpoint before this which…
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Dads LG 5o Inch tv Broke after 2 years 2 months help please
Hi I am hoping someone can help my dad's LG 50inch tv went off last night the standby light is on but no picture and no sound we can't afford a new one but is hoping someone can help us with any rights we may have the tv was bought from curry's and I believe it was purchased using his debit card but he didn't get the…
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Help!
Our friends were due to get married in August 2010 at a country hotel. My husband and I had already paid our deposit in the April 2010 for a room so we could stay over. She later fell pregnant and decided to postpone the date to Sept 2011. We have only just found out that they have now changed venues, so I phoned to get a…
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what rights if any do i have?
I hope someone can help me. I brought a rabbit hutch from an ebay shop, but 5 days after putting my rabbit ( that ive had for 6 years) in it, a fox got in and killed him. After having a good look at the hutch i noticed that it wasnt made properly or stronge enough, i sent the company a letter to the address listed on the…
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Just tried to cancel my AA Roadside Home-Start.
Myself & husband have a joint Lloyds TSB joint bank account. It comes with AA cover & a few other bits & pieces. So last July he is away on business. I go out to the car & I have a completly flat tyre. I am unable to fix it. Go to other car. The steering has gone (that cost £850 to fix, it was a serious problem!) Very Bad…
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Wedding cake issues
After some advice on which way to handle this situation. In short, I got married 28th May. I ordered a profiterole cake from Patisserie Valerie. I was advised to make sure it wasn't out of the fridge for any more time than possible as the cream (inside the profiteroles) would heat up and the chocolate (holding the…
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online company cancelled order & no refund
In February I ordered and paid for some personalised golf balls with an online company. after waiting over 2 weeks for them I finally received an email saying they were unable to use the art work we have chosen so can we either submit a new design or cancel the order. As I was running out of time I choose to cancel the…
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Car Insurance Premium Tax
Hi Can anyone advise please? I recently renewed my car Insurance through a broker. When I got the documentation, I could see that the Insurer had charged Insurance Premium Tax of £25.91 on top of the policy price of £432. I had also added extras to my policy such as Legal cover etc. The broker then added Insurance Premium…
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Made to Measure Curtains
I ordered a pair of made to measure curtains in April which was eneven at the bottom where one end of the curtain is 1cm shorter in drop. I have since returned the cirtains to the retailer for them to be ammended. I went to the store on Saturday to be told that the curtains have been ammended, however when I measured them…
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Broken TV 22 days after brought from Comet, taking me for a ride!
Hi All, I think Comet are taking me for a ride!!! Brought the Samsung LE46C750 around 22 days ago from Comet. Paid £700 (£100 on debit card for deposit, and then the remaining on 9 months interest free credit.) TV has been fine and dandy until this morning when i turned it on. I was greeted with no picture, but only…
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New washing machine has ruined kitchen floor - where do I stand?
I had a new kitchen installed 2 years ago, with a tile laminate floor and underlay. I had chosen special kitchen flooring so that it was a watertight seal. No problems before or up until a few weeks ago. I had a new washing machine fitted during the Easter holidays, and a few weeks ago I noticed that the kitchen floor had…
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Given wrong TV
I went into my local Sainsburys yesterday and bought a Sony tv, When we got home, the tv wasnt the one i thought it was ( it was supposed to have an hd tuner in it), anyway we (hubby and i) popped back into Sainsburys today to check the model and price, and the SEL stated it was a Sony KDL32CX523 full hd tv with hd tuner…
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Wedding ruined, what are our rights
Hi. We have just been to Mexico for a fortnight and got married over there. We booked the whole thing flights, hotel, wedding etc through a high street travel operator. We received a wedding "contract" from them which we had to sign detailing what was included. We met with the wedding planner over there before the wedding…
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A problem with amazon and a marketplace seller
Recently, on May 14th, i bought some Beats By Dr Dre headphones (Studio) from amazon.co.uk via a marketplace seller. Anyway around 2 and half weeks down the line, i was struggling for some cash so i decided to part with the headphones. I went into my local cex shop to see if i could sell them, one of guys noticed straight…
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Faulty Clothing after washing - where do I stand
I have bought a tracksuit from the studio catalogue - you know the clothing one - its an everlast one so they are normally pretty good with being the boxing manufacturers Having worn it once and washing it according to the instructions - like I do with all clothing - I have gone to wear it and the legs have become short…
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Anyone know where I stand legally?
I've just checked back my statements and found a direct debit has only partially gone through. They increased the direct debit about 4 months ago but seem to have only applied the £2 increase fee and not the entire direct debit cost (which is A LOT more then this!) I am now worried they will try charging my account all at…
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Expensive watch repair not good enough
Hi all, I had the crystal face of my dress watch replaced at Goldsmiths Jewellers. It cost me £90, I had it done over a year ago (so it is beyond the warranty they gave) and at the time it looked ok. But as I don't wear that watch very often it took until now for me to realise that there is a huge gap down one side of the…
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Problems with tesco opticians/glasses
Does anyone know who to complain too about Tescos opticians Bought some varifocals 10months ago and have had ongoing problems with them. Been back several times and they have been useless! Main problem is the nose pads keep popping out and now have been replaced with ones that don't fit very well ( they don't have spare…
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Samsung TV - 2 Years Old - No Red?
Hi Guys and Gals, Does anyone know if the sales of goods act, fit for purpose statement apply to this? My Samsung TV has been on the wall the whole time par a house move in between for the last 2 years. All of a sudden out of the blue the red decides huh cant be bothered and doesnt show up any more. Im watching hulky…
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Long trip for a return - what are my rights?
There's a slightly different version of this on the phones board, but there's a specific bit of consumer rights info I'd like some advice on. Short version: bought a phone from Carphone Warehouse yesterday, specifically asked if a non-branded phone would connect to Orange UMA because I knew there'd been issues, was told it…