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Harveys the furniture store poor quality
Are other people having any issues with Harveys, quality? Here is my story. First new items of furniture ever and..... The sofa then sat in the conservatory for a month wrapped up as three separate window companies failed to remove the front-room window. I spoke to Harvey's who said that we have accepted the purchase and…
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Problem Getting Item Repaired / replaced from online shop
Last christmas I purchased a Handsfree kit through Amazon Market place which arrived without issue around the 10th of December. Now nearly 6 months later the item has stopped working , I contacted the seller through Amazon and so Far I have been given the following 2 responces. The first Hi this has a manufacturer's…
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Harlands / Credit Resolution Services
Hi, Hopefully you guys may be able to help me with a issue I have with a company called Credit resolution Services. I was a Member of Inspire Healthcare Gym in Crawley. I cancelled my gym membership after not going for a while. I spoke with the fitness guys there who said just cancel your direct debit - which I did. I…
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What are my rights with mechanical work on a car?
Hi, I had an upgraded turbo put on my car, new oil feed, injectors and a few other bits. The turbo has failed after 3 months and been sent back to Garrett for inspection. If Garrett refuses to replace the turbo what are my rights with the garage who undertook the work?
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O Spa London - how to get a refund
Hello fellow moneysavers, Like many others who have posted messages on this site, I had gift vouchers for O Spa London. To cut a very long and boring story short, in trying to book an appointment, O Spa have failed to respond to e-mails, the online booking system has always been down and their answerphone directs back to…
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Pandora Bracelet broken
Without going into too many details, we have a pandora bracelet for a year and a half which has snapped. It has not been worn overnight or otherwise abused. It has had only 6 charms on so has not been overloaded. The shop we bought it from is basically saying tough and cleverly implying the item has been abused, which we…
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£30k car purchase - is faulty and not as described - mega urgent help!
Hi all, I treated myself to a nice new car on Saturday, having been very disciplined and saved up the cash, I don't have any loans etc and work almost 75 hours a week sometimes so why not. Anyway justification out of the way, i purchased a 2 year old car with just 6.4k miles on the clock, and PX'd a car for £14k, and paid…
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is this a breach of confidence
This may sound like I'm making a fuss, but my concern is as the confidence / facts have been let out of the bag, has this person done the same via my information. The background, I'm involved in a rather messy contact issue with my ex-partner, i am the parent with sole responsibilty, - in now in the hands of the courts and…
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Sale of Goods Act, how long should a digital camera last?
Since February I've been pursuing a Section 75 claim (Consumer Credit Act 1974) from my credit card issuer for a refund for a faulty digital camera bought just 5 years ago. The retailer is no longer trading hence the need to follow the Section 75 route. My claim has just been rejected on the basis that "the camera has…
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£1500 stolen from checked bag: Compensation?
Hello everyone, I flew Turkish airlines and on my return my bag was not on the carousel. I reported it missing and collected the PIR form. The next day I received the suitcase and the padlock had been ripped off (including the handles) and around £1500 worth of personal items (included a couple of electronic items) had…
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Solicitor Breaching Confidentiality
Hello, I have had to make a complaint to a Solicitor acting as a Deputy for my mother. This complaint involves questions about my brothers use of my mum's money. He has refused to let me use the complaints procedure as I am not his client; my mum is. She is 87 has dementia and has no capacity to complain herself. In the…
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Mobile Broadband Advice Please
Hi I was wondering if someone could give me some advice please. I am in the middle of swapping broadband providers and my current one has been cut off and the new one is starting Thursday. I decided I was more addicted to internet than I ever thought and bought a mobile broadband dongle to keep me going! I bought it from…
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Breach of contract ?
An on-line retailer has failed to deliver a product as agreed. The retailer has now decided that he can no longer make delivery as all of their stocks have been sold, despite having received confirmation that my order was “in stock”. Although a refund of the purchase price has been offered, their failure to deliver has…
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Do Play.com give a 1-year guarantee with electricals?
I am considering buying a digibox from Play.com, but do I have normal rights to a one year guarantee if buying from them? I remember reading somewhere that this is not the case. Surely the manufacturer (Sony) at least would cover the item so I am safe to order?
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Prize Winners Club
I recieved a letter today from 'Prize Winners Club' which says i've won a cash prize. Here's what it exactly says: It gives you 3 options to contact them to claim, either by phone which from a BT line costs £1.53 a minute and says the call will last 6 mins max. By text "Max text cost £9.30, 6 x texts at £1.50 plus network…
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Laptop warranty: can a store pass responsibility to the manufacturer after 7 days?
A friend of mine bought a laptop which he kept in a box for a couple of weeks while his broadband was being set up. When he used the laptop he noticed a fault with the screen going strange quite often, so I suggested he contact the online store when he bought it from to arrange a replacement. I checked their returns policy…
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My Son's birthday watch
Hi everyone I bought an Ice watch for my son's birthday and within two days a small bead in the bezel fell out and the bezel itself started to appear very loose. The boy had only worn it once as of course he saw it a special etc.. I took it back to the local jewellers to get a replacement, but they took it out the back and…
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problems with ppi on mortgage cover
Hi I work at a fish and chip resturant and took ill xmas time I ignored it until my work told me to go too doc's he's put me on anti acid tablets. which stops acid but still getting out of breath and throwing up everyday they have found gallbladder polyps and incompetent esophageal sphincter which they believe is coursing…
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Hose for shower too short- wont send a new one
I bought a shower with some mixer taps last week to go on our bath as we dont currently have a shower. My boyfriend and a friend spent about 4-5 hours plumbing the taps in on Saturday, they go to fix the hose on and its too short. I measured it and its 140cms long, which comes up to under your shoulders when you go to use…
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Triton shower engineer charge
Hello, We have a Triton shower. The temperature was fluctuating and then it blew up rather dramatically. I rang Triton and was advised that I needed a Pressure Relief Device (PRD) because the build up of scale had caused it to blow. I ordered a PRD. I also discussed the temperature fluctuation and as the shower was still…
