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Comet extra care....help please.
When I bought my TV from Comet they sold me a 5 year cover plan for £230. The salesman said this was a good idea as we had a little one running around and he said we would be covered if anything happened to the tv. Last week my shelf collapsed and the vase it was holding fell and hit the bottom part of the TV causing the…
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HELP! Littlewoods are IGNORING me!
I really am at the end of my tether and just don't know what to do. I am due to move house this weekend and 2 weeks ago ordered two wardrobes for the new house. They arrived badly damaged (visible still in original packaging) and I have been trying to get them collected for over 2 weeks now. I have rung customer services 6…
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postage refund from very
Hi all After a little advice ordered 3 items from cat returned all 3 items and was refunded for goods but not refunded postage, i have just phoned them up and said that the items were not suitable and was told that they only refund postage on returned items if they are faulty. Is this correct please, many thanks in advance.
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Section 75 in relation to a service
A company is offering us a deal where by a service which normally cost £90 per annum, we can have for a lifetime for £199. This lifetime would probably be only 5 years as it only lasts as long as you have the product which the service relates to. I am worried that the company is offering this as it is in need of cash and…
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Frm england,making a small claim against some1 in northern ireland vs debt collectors
any ideas on how i should proceed next? many thanks
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Argos Repair
Hello, Does anyone know where I stand in respects to disputing repair costs with Argos? I bought a laptop last month, and after experiencing a problem with the screen within its 30 days notice took it back to the shop. They advised me this was caused by myself (which I can assure was not the case) and would cost almost…
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Help! Don't know what to do next...
So long story short I bought a freeview recorder from an ebay shop in January and it has broken. We want for them to repair or replace the item and have spoken to Consumer Direct who have told us that we are entitled to this under the Sale of Goods act 1979 (as amended). However we have contacted the seller and they keep…
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Data Protection Act - Exclusions
I've just put in a data protection act request to my ex employers (who'm I am taking to a tribunal). I've received a reply stating that they require £10 etc, and also state a number of exclusions, whilst some make perfect sense, it may be possible they are using this to withold information, can you advise on if the…
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SCS changed delivery date 3 times - can we cancel?
As above really, promised a date in early May, then end of May, then today - now just been told delivery not til next week. Their T and Cs state 4 weeks delay is ok, it has now pushed into the 5th week of delay from the original date they gave us. So are we within our rights to cancel our order? TIA.
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CEX no payment after 2 weeks
Does anybody have their number to ring them up ? I have sent them emails but still yet no response ... :eek: Thanks !
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Whats tesco wines playing at?
I am absolutely disgusted with the abysmal customer services and company practices. Prior to Christmas I joined Tesco wine direct. The initial reason was because there is not much of a selection within the nearest store. At the time I ordered a case of wine but during the same period I went on a day trip to the city and…
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David Lloyds Joint Membership
Firstly, I apologise if I have posted this in the wrong section. I'm really looking for some advise of where I stand in regards to a new David Lloyds membership. I was not given a copy of the contract so unable to refer to them. Myself and the Mrs (Jo) decided to join David Lloyds 2-3 weeks ago. I have been once and Jo has…
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Refund at game
Hi quick question I bought a pre owned ps3 from game on Sunday Rookie home unboxed it set it up was working ok till I put the game in and started playing it after about 20 min it beeped three times and switched off So I gave up that night after doing some research and let it cool down On Monday I tried again thinking it…
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Laptop fault.
Hey guys. I've just been reading the very helpful 'Consumer Rights: Give me my money back' about 2 months too late. My laptop has been presenting a fault, which makes me believe its not fit for purpose. There's an issue with the sound. Now my first instinct was to return it to the manufacturer, HP, on the warranty. They've…
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COMET 28 days guarantee
Purchased electric oven from Comet 10wks ago and the glass in the door shattered covering whole kitchen floor with glass. Been back to shop with receipt etc and told that I have to get it repaired by one of there engineers rather than getting a replacement because its over 28 days. The manager was very adament and would…
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Where do I stand? Warranty goods from China?
Hi, I am hoping someone can help me. In March 2010 I purchased an unusual electronic item via Ebay from a company in China for £1200. The agreement was for 12 months warranty. When it was delivered, It came with a signed 18 months warranty certificate. The machine is 15 months old and has developed a fault. I have…
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Am I entitled to my money back?
Hi all, Please can anyone help?, having searched the net for a TV, I found a store selling televisions cheaper than other well known stores, So decided to call in and purchase the TV that i looked at online, I paid £700 in cash on 11/6/11 they told me I could pick this up from the store on 14/6/11, So i phoned them today…
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Small claims costs
Hi ,I am about to take a claim against a company to the Small Claims procedure on the internet.If the case goes against me what costs can the other company claim back from me? I believe the case is a strong one and the company has refused to settle the matter despite being given several opportunities to do so. Any…
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recently bought car
my friend bought a car just over 3 months ago from a dealer. the car came with 3 months warranty. seems now that the cars turbo has gone. what if anything can he do if the dealer just tells him its out of warranty.
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Legal rights if concert tickets not received?
Hi all, I bought 4 tickets to the recent Take That concerts from Ticketline months ago. They were dispatched a couple of weeks ago, and the track and trace facility advised that they had been delivered (but not signed for) - however, I did not receive them. Several calls to Ticketline established that in their view their…
