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Forgotten payment
Ok, dopey girl from the holiday company took the payment for the flight but forgot to take it for the accommodation :D Now they've realised and are chasing payment, I didn't realise it hadn't been paid at the time and 'ahem' don't quite have the full amount available at the moment as I might have spent it....(yes I know I…
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How best to protect oneself on preloved.co.uk purchases?? - paypal?
Hi, Not sure if this is the best board, so sorry if not! I am considering buying my wedding dress on the preloved classifieds site. The person selling the dress lives about 4 hours drive from me, but is willing to courier it if required. Obviously if this happens I cannot view the dress to ensure it is OK before I receive…
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advice on understanding Shop refund policies
Hi, I'm doing this on behalf of a friend as I'm not to sure on the answer. Right here we go. My friend is a sales assistant in a popular older ladies clothes shop and the other day the manager called a staff meeting, at the meeting all staff were told that when a customer returns an item for a refund for whatever means…
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Pc Worlds price promise when you have used a whatever happens voucher
What happens if you purchase a product with Dixon's groups Whatever Happens vouchers, this is a refund voucher when an item cannot be repaired. Then you see the product cheaper elsewhere within their 7 day price match time limit. Does the same rule apply as if you were buying with cash or credit? Do they still have to…
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damage to my kitchen worktops
i bought a kitchen from B&Q and the worktops have become covered in scratches within a couple of months. I complained to B&Q who contacted the supplier who said that the worktops met the industry requirements and that was that. How do i stand on this issue?
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Advice for retailer dispute on credit card - account since closed
Hi all Back in June, i paid a deposit on a car to be sourced on finance via my natwest premier mastercard. In September i closed the account as the annual fee was too high (after having had it many years). I remain a natwest bank account customer, as does my wife and she also has their black card. When i closed the…
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A copy of my CCA was sent to an unrelated third party
Hello to all, this is my first post on money saving expert. I will make this long story short. Basically I took out a loan with HFC bank a while back. I was paying them the full amount up until recently when npower hit me with a huge bill which then took precedence over hfc but i was still paying them little bits. Anyway…
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Mothercare Nixi pushchair
I purchased a pushchair from Mothercare in Nov 08 in preparation for my son's arrival on 19.02.09. For the first 6/7 months we used the infant carrier of the pushchair. My son is now 19 months old and has a job to squeeze into the pushchair. The brand is Nixi and has two solid side retainers that are causing a problem. The…
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Ebay Seller ignoring my consumer rights e-mail.
Hi there. I have a problem and am hoping for some advice .... in July I bought a baby monitor on ebay for my baby which was due mid august. Obviously when planning for a baby coming you buy things like this in advance. The monitor has a movement sensor pad to place under the matress which sounds when no movement is…
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Help!!!! The hire purchase agreement I have shows the wrong vehicle details!!
Hi all Just looking for some accurate advice here. Basically in 2007 I purchased a motocycle through First Response Finance. Following some financial issues, I voluntary surrendered the vehicle a year later and have now just about paid the full outstanding balance with them. I recently sent my £11 and requested a copy of…
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is this really true?
This morning i cancelled my contract with BT as i have taken out a new one with sky which is much better value. When she looked up my account she said 'oh you have been paying a lot we havent charged that amount for a long time, let me see if i can reduce that for you' I told her that i had already signed with sky so not…
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URGENT HELP NEEDED. CORTIX COMPANY HAS SCAMMED US OUT OF 7k
Hi i am in fact writing this for my mum and dad in france. Cortix is a europian company, and covers france, uk, ect..... Basically, mum and dad got a call from a man from CORTIX wanting to run a website for there company for a small fee every month. Dad said ok and signed the paper work the next day for a 4 year contract.…
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unwanted gift...what to do
Hello, I recently had a samsung c-20 bought for me for my birthday from curries. The camera is miles from what i need and the quality is far from great but from what i have read this is normal. I wouldn't have opened the box but had the family sitting on the edge of their seats asking me if it was the right one, what could…
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Very.co.uk Direct Debit problem
I have recently checked my credit report. Everything is good except for a late payment on my Very account. I have had a Direct Debit setup for this account for over a year. I pay everything direct debit because I always forget when things need to be paid so I just leave the money in the bank and its sorted. According to my…
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Can i claim on my credit card
I bought my parents a LCD TV for just under £400 on my credit card just over two years ago with an online company called Teleland. They were offering there own free 5 year warranty with all TV’s, but it looks like they have ceased to trade and cannot find them on the net anymore and have had no luck with phoning them…
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Comet failing to fix machine with warrenty
Hello, We got a washing machine a few years ago from comet via the family fund scheme (they paid for it but the machine had to have a minimum of 5 year warrenty). The machine broke down while still in warranty and we immediately informed comet, so said they would come and fix it). The following Friday they arrive, the guy…
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argos, broken camera, help needed.
Hi all. Basically my girlfriend has been having some trouble with argos, and some cameras she purchased. In about april of this year, she bought a camera from argos, and it broke the first time she used it. Her and her mum tryed to go in and get this sorted, but they were sent away because she hadn't bought the warrenty…
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If you have a copyright infringement letter from ACS Law you need to know this
Major email leak. Spread this to anyone you know, especially anyone who has settled. http://torrentfreak.com/acslaw-anti-piracy-law-firm-torn-apart-by-leaked-emails-100925/ It was due to a security breach that was the fault of ACS Law accidently putting their backup file on the public servers. There are emails containing…
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Please help
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Buggy?
Hi, Wondered if anyone had some advice? We purchased a buggy 6 months ago now for our new little boy! Within 3 months the buggies back wheel wobbled from side to side when we were pushing little one around. I took back to the shop we brought it from and they replaced the wheel.(free of charge) Then a month later a bolt…
