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left shopping in Primark....
Right. I bought a bed throw, a laundry basket, 2 foldable boxes, a duvet set and two cushions. In Primark, Oxford Street. I paid for all of that at the till, I get one shopping bag and I leave, all happy. I get home, unpack and realize that the duvet set and two cushions are not with me, which means the woman at the till…
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Primark returns policy on underwear
Hi Guys, Long time lurker, first time poster! I bought a 6 pack of Primark essentials Bikini briefs on Monday. Yesterday after a bath, I opened the packet, put on a clean pair of the undies and settled down to watch all the soaps. :D After 2 hours, I got up for a loo break and noticed that the elastic around the waist had…
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Fit For Purpose?
Hey, I bought a pair of offroad clipless pedals for my commuting bike in April '10 from an online cycle company called Chain Reaction. They are sold as off road pedals. They have just broken after 5 months of road only "short commute to work" useage I contacted the supplier who said I must return them so they can send them…
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faulty bed- Barker & Stonehouse
Hi, I'm new to this so please be gentle. I bought a set of bedroom furniture about 3 years ago from Barker & Stonehouse (value app £2500). The bed is a sleigh bed type but quite chunky and heavy- consists of headboard, footboard & 2 side bars. Yesterday I had to move the bed a few inches to allow a plumber access to a…
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Asda Returns Policy - proof of terms and conditons
Hi I recently tried to return a product to asda that was faulty, the item was bought in Aug 2009 - I was advised that because the date of purchase had gone over the 1yr deadline from the day of purchase - that my item could not be returned or refunded. I spoke with the store manager and requested to why this term was not…
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faulty ipod
I brought a second hand i pod from CEX exchange shop in June of this year . It worked fine up intil two weeks ago when it started to turn itself off and when i did get it to turn on again ALL the music on it was wiped off !! this happened a once,and i was able to get the music back on and it was ok for a few days . Then…
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Bag ruined my dress
Hello.. i dont know if i have a case or not...i bought a lovely dress from Warehouse ,last Wednesday and it cost me 75.00..looks absolutly great on.I bought a sequined bag from next cost me 16.00 looks fabulous together.When i hung my dress up after wearing it the saturday night, the sequined bag had snagged and laddered…
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elp with Ebay
can anyone help.... I sold a car last month on ebay for £400.00 sale went through ok but the buyers credit card was dogy, ebay canot get the money off the buyer, who says he did not recieve car, the police asure me he hase registered th car in his name, E bay now want the money back from me but because i was on holiday I…
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Asda grocery delivery
I ordered a delivery to arrive between 6 and 8pm last night. By 8.30 this hadn't arrive, so called customer services. After an hour holding to get through, they told me that they had a shortage of drivers and were still delivering the morning's orders, rearranged for today 11-1 and said they would refund the delivery…
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Amazon & Unauthorized seller
I bought a pricey pair of earphones from Amazon marketplace which have developed a fault after 9 months. They have a two year guarantee but after contacting manufacturer (Shure) only from 'authorized retailers'. My retailer Photo Kingdom (via Amazon) appears to have ceased trading... This seems v mean but can I do anything…
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Cash or Replacement
I bought a Merino wool top last November costing £25 in the sale and it has only been worn and washed 6 times max, it has gone into holes, I have returned this to the store and they have told me that they do not have any more of the exact item but if I want a replacement I have to pay £40 extra. Advise please
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Cold Callers
I welcome the energy suppliers announcement that they will respect "No Cold Callers" signs (see latest Money Tips email). I've had one for a while now. In fact I created a notice with the "if you still knock, you are agreeing to pay for my time at the door" which I think I first saw on MSE. I think it will take time for…
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Distance selling - postage refund
Hello! My wife has bought a few items online over the last year and occasionally has returned some of them if she isn't happy with them when they arrive by post. The company concerned provides a good service and organises a refund relatively punctually. However this refund never includes their delivery charge, which I was…
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Desperate for advice
I am at my wits ends after three months of getting no where... I bought a pushchair of gumtree and stupidly paid for it via a bank transfer it cost me 537.00 alot of money....after countless emails and texts to the seller i have still received nothing and promises of a refund have never happended...all i have to contact…
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laptop from hell...from dixons online...who offer nothing!!!!
My son bought a Compaq laptop from Dixons online....he took it off for hsi study course, and it was trouble from day one. The snag was he really depended on it...and none of us realised how bad it was. It blued out failed, faltered, was endlessly slow, a real mess. It was sent back, and after a long delay was returned..no…
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Companies who claim no responsibility for items lost in post
Hi - I was just going to buy a season ticket from First Bus company, but under the option for 'First Class Post' they say 'We cannot be responsible for delays or tickets lost in the post.' Website is here. Googling, I've seen several other companies say this. Now, if by that they mean that if you were relying on the ticket…
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Help with Currys and their product support
Hi all, please help if you can? Currys took my TV away for repair on the 4th September as I had a product support agreement and the on and off switch had broken. They had it for a week and a half when they phoned to say it was fixed and wanted to arrange delivery back. I arranged it for the Sunday the 19th Sepetember for…
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Nectar points littlewoods and others
Hello I was wondering do any of you have trouble in getting you nectar points when you use the nectar web sire to shop for goods I use this site to do shopping on line QVC Ebay Amazon,......and so on but i also have friends who order from my littlewoods and choice Catalogue`s i have no trouble what's so ever getting points…
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PS3 yellow light of death?
We have had a 60G Sony PS3 for almost 3 years now.It has been well looked after, but tonight it wouldn;t start up and a yellow light was flashing. Upin googling this problem I found that this is the 'yellow light of death'- it was even featured on Watchdog- thousands of PS3's have this defect but Sony are refusing to…
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Asda 25% off Jeans offer!!
My boyfriend bought a pair of jeans last week from asda. They were £10 but had 25% off due to them running an offer that stated 'while stocks last'. As it was at night and him being a man, he didn't try them on but bought the same size that he had bought from the same range about 3 months ago. When we got them home, they…