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Currys faulty TV
Hi Bought a 22" Digitrex lcd tv from Currys in November, 2 weeks ago it started playing up, sounds cutting off intermittently off and on, took it back 11 days ago to be repaired, got it back today, had a gut feeling it would happen again and it did, same problem again 5 mins after using it. Before I make another trip to…
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Time period to return faulty goods
Can someone please advise me. I bought a pair of branded jeans from a major retailer in May last year. I didn't wear them until Boxing Day (took the tags off then) I noticed that the zip was broken, so returned them to the store. The person agreed that they were faulty and was happy to replace them, however when she found…
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Rogue online traders
hi y'all, has anyone ever come across somewhere on the internet that lists known rogue traders? No joy with various review sites so any suggestions, pl? trying to find out if other customers got a raw deal. Robbie
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Sapphire Studios. Hope somebody can help...
Hi, I've been advised to post this on here in the hope that someone can help me. I went to Sapphire Studios with my mum and my 12 year old sister yesterday. My mum won some free tickets although she couldn't remember how; she does do a lot of surveys online so we thought it was one of them. We had to leave a deposit of…
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Easycar - Fighting for my money
Hi, My girlfriend and I were left stranded in Paris over Christmas due to our hire car not being provided to us by Alamo which had been booked through Easycar. I have asked for a refund in full something I was led to believe I would get as a minimum by Alamo on the day and Easycar have refused any refund. The problem was…
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Internet purchase, delivered damaged, company refuses refund
Hi, I recently bought a large number of building materials and fittings from various websites to carry out some major refurbishments to my property. Many items were delivered within a short space of time and stored due to lack of space, in time for the builder to start. However, we experienced a delay in the start date of…
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Plasma TV from Argos - Can I return it?
Hi everyone. I purchased a Plasma TV from Argos at the start of the month (and is therefore within the 30 day return policy) However, It has already suffered image burn! Obviously im a bit gutted as its so new. So, my question is, would Argos accept the TV back as either a) within the 30 day guarantee (taking into acount…
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Pandora bracelet broken after 10 months
My OH received a Pandora bracelet as a birthday present, £165 was paid including the initial charms. It doesn't even get worn everyday. Yesterday when she took it off, the clasp broke. It's hard to describe the fault, there is a small piece of metal on each end of the clasp which holds the clasp onto the bracelet, one of…
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Cancel Sky - 13 month contract?
Hi I just called sky and emailed them earlier to give them 30 days notice to cancel contact. They said that the notice can only be given after the 12 month contract is complete which in effect makes the actual contract 13 months! Is this right?
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Q on M&S 20% discount offer - can I hold them to it?
M&S have a 20% dicount offer on lighting for the next 6 days but the lamp I want is out off stock - can I hold them to it for the new stock??
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Making a claim,- Does this mean out of pocket?
Hi, I'm still battling with a recent dispute with a mail order company. If I were to make a claim with the small claims court, would i be liable for the defendants costs? (Loss of earning for the appearence, travel, meals etc?) The product i'm trying to and failing to get a refund for was £169,- I don't want to end up with…
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Red Debt Collection
I recently received a letter from Red to my girlfriends mothers address claiming I owed money on a Mobile phone contract from years ago (from what I remember of my old contract this had to be 5 years ago minimum). I read up on this agency across several forums and realised they had bought the debt and were 'trying it on'.…
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Advice on shirt bought from market stall please?
Hi, we bought a shirt for our son from one of the stalls from Affleck's Palace in Manchester for £35. Upon washing it for the first time (using the directions given on the shirt) 3 of the buckles have broken and/or fallen off (the shirt's a kind of goth-y type thing with buckles and zips on). We took it back and the lady…
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Repair, replacement or refund at Tesco.
Hi folks, I wonder if anyone can advise me on this..... I bought a Samsung Blu-Ray player last June from one of the big Tesco stores, and for the last while it's losing sound sync and has started skipping and freezing at random points. i.e. it's knackered already :( I've still got the receipt and all the original packaging…
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Please help! Have I got rights to privacy?
I'm sorry if this isnt the right place, I didnt know where else to post it... Long story short; I'm currently in hospital. I'm sharing a room with two other people, one of which I overheard making harsh, unneccesary and rude comments about me - I basically had a choice to go home or stay in this morning. I chose to stay in…
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Comet wouldn't replace faulty item 36 days after purchase
On 16 December I purchased 'Guitar Hero', a Playstation game, as my son's Christmas present from Comet in Cardiff. On 29 December the 'controller' (a plastic item which resembles a guitar) stopped working. We live a fair distance from any Comet stores. On 23 January I returned it their branch at Meole Brace, Shrewsbury.…
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returning a mobile phone
my friends phone was due for an upgrade and after visiting the 3 store was given a nokia. however, when she got home she realised it was too complex for her to use (she was persuaded by staff that this was the best phone - she was given the choice of pretty much any phone in the shop) so after another visit tiothe store…
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Ted Baker Messenger Bag?
Hi. I bought a Ted Baker bag from Ted Baker shop only a few months ago. I purchased this product during October 2009. The material of this is similar to another ted baker bag... LINK REMOVED I have not used that product that much. however, what i have noticed is that the "leather" appears to be coming off...and instead of…
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Not getting a refund
I recentley bought a Xbox 360 Elite. This was to upgrade my premium Xbox and I needed to swap the data over from the old hard drive to the new one. To do this I need a special lead that Microsoft only sell. I bought one from the customer helpline for £11.54 on the 19th December 2009. About two days later I found out I…
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Money that has been left in trust
Hey all, This is a bit of a difficult situation. My uncle has come to me as his son is supposed to have been left a lot of money in trust by his son's granddad (the other side of the family). Relations with my uncle's ex haven't been good and they don't talk. But basically at 21 his son should have been left some money. We…
