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Faulty Washing Machine from Makro as business - Any rights?
My washing machine bought about 1 year 5 months ago is faulty. Twice during a wash it the lights have started blinking indicating a problem with the heater or the heat sensor. The manual just says to get it repaired. I've been able to get rid of the lights and wash again but I'm still thinking it's down to sheer luck…
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Remington Hair Straighteners
Hi everyone, thought I should seek some advice. About 3 months ago I bought some Remington Hair Straighteners, Today I came home to find that they had burnt their 'heat proof' mat, the rubber casing on the product, scorch mark on my bed sheet, and memory foam mattress. They were switched off, but boiling hot to the touch.…
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Acer laptop, 13 mnths old, broken again
Can anyone tell me what my rights are please? I bought an Acer laptop 13 mnths ago, I sent it back for repair in September as the screen had become wobbly and kept going blank. They realigned some screws, the same problem reoccurred in October, I sent it back again. This time they replaced the lcd screen. In the last few…
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Manchester City Council sending baliffs for non existant debt.
Hello all, Apologise in advance for what may be a long post but this is not something I have any experience of and from reading the forum I don’t think anyone else has experienced anything similar. I recently was sent two letters. Firstly from Manchester City Council and secondly from a bailiff on behalf of Manchester City…
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Motor lease company in adminstration - my deposit has been lost!
I am under a 9 month lease through Flexxileases (one stop car shop limited) which is due to end mid March. The company went into adminstration last week and i recieved a letter from PWC acting as the administrators telling me that the position of my contract was "under review"! My rental agreement is subject to the…
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Room Thermostat Warranty
I am currently in dispute with my installer as room stat no longer working after 13.5 months. It ticks when battery put in but will not connect to boiler. They say out of 12 month warranty and Baxi say it lies with the installer to sort out!!!! I am confused as to what rights I have if any to demand replacement or repair.
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VIRGIN TRAINS TOOK AND EXTRA £61.50 FROM MY ACCOUNT -then put the phone down on me.
as the title says i booked some train tickets online on the 23rd jan. checked my account today and it didnt add up. spoke to the bank and they said that virgin trains are pulling a second pmnt and they cant stop it. called VT only to get some air head who didnt have a clue. half an hour later i asked to be transfered to a…
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Gym membership cancellation
On 30 June 2008 I joined a local council run gym. The terms and conditions state that after 6 months I could cancel giving 2 months written notice. On 1 October 2009 I wrote to the address stated in the t and c's advising that I would like to give them the required notice to cancel. After 2 months had lapsed I cancelled…
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EuroStar cancellations - what about the cost of my holiday?
I was affected by the EuroStar cancellations just before Christmas and I am trying to get my money back. EuroStar have said they will cover the cost of the tickets as well as "reasonable" costs e.g. hotels, taxi fares, meals. Would I also be entitled to the cost of the holiday package I had bought from Disney that I was…
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Faulty toy but no receipt anymore
I think I already know the answer but just wanted to check, I bought a baby playgym in Argos during Christmas week. He's only 8 weeks today - was premature and only home from Hospital 18th Dec, we only bought it as the 6yr old believes in Santa - anyway I'm off track here. Basically I've only opened it and built it today.…
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B&Q Faulty Shower
Hi, I'm not having a good week of it at the moment and it's only Monday! I bought a Creda shower from B&Q last year on 16th March, I had it installed by a local electrical firm who had all the appropriate registrations for carrying out this work. Last week the shower wouldn't heat up and I had the same firm who fitted it…
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Gym membership
Help! I have been a member of a gym for 6 months and my wife was made redundant since, so we could no longer afford to go. It is a one year deal I signed but should they not take into account a change in circumstance? During asking/argueing for a "payment/membership holiday" we were banned but they still want the 3 months…
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Microsoft store later add on £20 delivery!
Pre-ordered two copies of Windows 7 in July from the Micosoft online store £49.99 each printed out the transaction which clearly stated shipping charge £0.00. They were delivered 2 months later. Went through emails yesterday and there was a conformation with £20 delivery charge which was even billed seperatley from the…
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Iron blew up!
Decided to do a bit of ironing yesterday and when I plugged it in, it gave me an electric shock and then kind of 'blew up' it still works, but is singed and is making a funny noise, so I obviously dont want to use it. When I looked at the receipt it was purchased on 18th Jan 2009 :mad: rang Argos and they told me to ring…
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Help needed re: small claims court
I am tearing my hair out here. Any help much appreciated. I put in a claim to the small claims court to recoup the money we paid out to have my son's car put right after Nationwide Autocentre had got their grubby spanners near it. As an example of what they did, they quoted £50 for diagnosing the fault (the car was towed…
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currys policy's
i have a 19in logik television that wont tune in all the channels, currys said they repaired the tv but when i got it home it stil wasnt tuning in all the stations. currys wont give me my money back coz i havent got the base stand that i got with the television coz it broke wen i got the television 2 years ago,they say…
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Urgent: Doubletake Studios Cancellation Fee
Long story short: My girlfriend got an unsolicited cold call offering her a free makeover and photoshoot at doubletake studios, her contact number was provided by a friend. They took her card details to pay a £5 booking fee. There was no mention of any other charges. The appointment is tomorrow, and she has suddenly…
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faulty lcd tv
hi i recently bought a sanyo 42 inch lcd tv of a company that attaches a meter to the tv and takes payment that way ( yes i know im going to pay double for the tv but with a credit rating as bad as mine i had no other choice ) . i have had it less than 2 months but allready it has been sent back to them with the same…
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B&Q refunds without receipts??
Anyone know what the B&Q policy is for refunds without a receipt?? My parents have lost their receipt..!
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Car Rental or similar Help!
Hey people any advice would be welcome on how I tackle this one... I hired a car through Atlas Choice for a skiing holiday in Colorado over the New Year Period. As we were heading off deep into the mountains, I wisely paid the extra money above a normal car for a 4x4. The vehicle I selected and paid for on the website was…
