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EuroStar cancellations - what about the cost of my holiday?

I was affected by the EuroStar cancellations just before Christmas and I am trying to get my money back. EuroStar have said they will cover the cost of the tickets as well as "reasonable" costs e.g. hotels, taxi fares, meals.

Would I also be entitled to the cost of the holiday package I had bought from Disney that I was unable to make use of as I could not get to Paris? The holiday was due to run from Sat 19th Dec until Tue 22nd Dec. I haven't included this on my compensation form but should I?

Both of these purchases were made on the same credit card and so if EuroStar refuse to pay can I look for a refund from the credit card company?

Thanks for any advice,
N

Comments

  • withabix
    withabix Posts: 9,508 Forumite
    edited 25 January 2010 at 6:17PM
    What about your travel insurance?

    That is your only route for refund unless Eurostar say otherwise.

    Credit card company will point you in that direction as well, surely?
    British Ex-pat in British Columbia!
  • I agree with Withabix - you should claim through your holiday insurance
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