-
Simply Be
I buy clothes and shoes from Simply Be. This is the first month I haven't paid my account in full. The balance is £127.78, which includes a credit charge of £5.99, which I take to be interest. I have rung them and asked how it was claculated, and what the APR is, but they were unable to tell me because the person who knows…
-
Why??
My question is why I've been on here for a while now and have been reading alot of old posts and they all seem to follow a pattern in that DCA's and other recovery type agents seem to break the law in some way, either by bullying or not going through the proper channels. Well my question is why does the government allow…
-
Fred Perry - no sign of refund
hi! first post. so i hope i have posted it in the correct bit. anyway, i bought a cardigan online frm fred perry over a month ago. it was unsuitable so i sent it back. they received it on the 5th of nov and sent me an email saying... " Good Afternoon, We have received your returned order and we are currently processing…
-
Thomas Cook Charged Debit card buying currency
hi i bought some euros from Thomas Cook. as there was a cashpoint next door and i was with a friend also buying euros we asked if there was any charge for paying with a debit card as we would either a)go and get cash as there is a cash point 2 shops away, or b) if we really couldnt be bothered to go outside, make a single…
-
my home address and date of birth
Hello, can anyone help me please on someone using my data to set up an account for united utilites? I have found out the management company that runs my bloc of flats has used my personal details to set up an account with united utilites-can he do this and has he got my info from the land registry site...? any ideas…
-
What action (if any) can I take against a firm of Solicitors for false accusations?
My son has received a letter from a firm of solicitors, accusing him of selling fake products on Ebay. The products in question are hair straighteners (the expensive ones). On the first page it states: ‘You have received this letter because you have advertised counterfeit “xxx” hair styling irons for sale on eBay. This…
-
Courtesy/Loan equipment
Hi, Wonder if there are any SOGA experts who can clear something up for me. If an item goes faulty and the retailer is repairing under SOGA/manufacturers waranty, must the retailer provide courtesy/loan equipment (specifically a like for like model) while the original item is being repaired? Myself and another user have…
-
It IS worth reporting dodgy salesmen!
Today, a salesman from an energy supplier knocked at my door, and said he had been sent by head office as I wasn't claiming a discount I was entitled to. He showed me his ID badge, looked legit and was very polite. I told him I wasn't a customer of his company and when I was looking to switch I would consult other sources.…
-
Can I find dodgy tradesman's address from phone number
Hi all I recently had some work done by a joiner who had glowing references on My Builder. Everything seemed ok at first and In 2 weeks I too gave him a good rederence. Soon after this the toewel rail became loose and mad a hole in the new pvc panelling and gaps started appearing between the newly made bath panel and the…
-
urgent..no delivery worried about account
hiyas, my teenage daughter ordered over £50 of fancy dress outfits from delicious lingerie nearly 2 weeks ago using her debit card. the payment was taken but nothing deleiverd. ive tried ringing the company but it just keeps saying they are not available. weve also emailed the company. it obv seems the site is dodgy.. what…
-
Returning item to argos.
I bought a non-electrical item from Argos which is not exempted from the returns and refund policy I read on their site. It came in a box inside a thicker carboard box which was taped up and had two thick plastic straps around it. I cut the straps and the tape on the thick cardboard box. The item in its own box had no tape…
-
Complaint re leather boots purchased for my daughter
I wonder if you could give me some advice please. I purchased a pair of leather boots for my 6 year old daughter, she wore them for 1.5 weeks to and from school (changing into indoor shoes at school). After this time the toes have worn through the leather and there are other patches where the leather is coming away,…
-
To sue, or not to sue . . . that is the question
Hi Folks, I recently bought a Macbook off Swoopo in a 'Swoop it Now' purchase - same as a 'Buy it Now' on Ebay. The Macbook was advertised at £31.49, with £13 delivery - not bad for something that retails at £799, eh? Anyway, I waited with baited breath until I received an email from swoopo saying they were cancelling the…
-
Tesco and wrong information
Hi We saw a computer advertised on Tesco Direct as a Compaq CQ5223 Phenom 4, etc but when we looked at the machine once we had set it up is states Athlon 2, etc.:confused: We have relooked at website and it is now advertised as a Athlon 2, but all of our paperwork states it is a Phenom 4 I am not very computer savvy -…
-
Is there anywhere to report scamsters?
Hi there, I wondered if there was a place on this board, or someone could suggest a place where I can report scamsters. Gurdave Singh Sharma runs TVRC (Television Repair Centre) and is still operating in the Altricham area of Manchester, as a colleague of mine has just been conned with a £400 repair job on her TV that…
-
Washer dryer broken down 4 times, any advice?
hi, hope someone can offer some advice and sorry for the long post. i had a washer dryer delivered under a domestic and general insurance policy as a 'free' replacement as my old one couldnt be repaired, although this still cost me nearly £100?? but anyway i chose a hoover machine which was delivered direct from hoover uk…
-
Help needed urgentley
Hello, I used to use o2 for my phone contract but in the last 8 months of my contract I recieved a phone call from a company called phones 4 free, they offered to pay my existing contract off for the remainder of its life as long as I took out a new cheaper contract with 3mobile , I also negotiated £10 less every month off…
-
Fake Goods
I fell for the "Cheap" Ugg boot trick from uk-ugg-boots.com and it seems the website is no longer, I have got the boots and they are fakes. However I cant contact them for a refund, and I'm now stuck? What are my options? Even though they were cheap they were still £60! So I wouldn't mind getting my cash back somehow!…
-
price mistake question
hi i'm new here and wondering if someone could help which a query i have? i ordered items from tescoentertainment, which a couple of days later they emailed me to say that the items were incorrectly priced so wouldn't be sent. they then took the money from my account but when they tried to refund it to me' my card details…
-
Car repairs under warranty that haven't worked
Hi there, Wonder if anyone can help..... I've had a recurring problem with a door lock on my Renault Scenic, which was under warranty until Sept. It's been into the Renault dealer three times to have the fault fixed, and each time it's remedied for a few weeks or months, then recurs. Yesterday the door wouldn't open,…
