Tesco and wrong information

flo5

Hi

We saw a computer advertised on Tesco Direct as a Compaq CQ5223 Phenom 4, etc
but when we looked at the machine once we had set it up is states Athlon 2, etc.

We have relooked at website and it is now advertised as a Athlon 2, but all of our paperwork states it is a Phenom 4

I am not very computer savvy - could this be a case of the two being described under different "titles" but the same computer or are they totally different.
I though that the Phenom was a faster computer and something about cache 3.

If Tesco's have mis described it and sold it as a Phenom do we have any redress

many thanks

Esqui

A Phenom x4 and Athlon x2 are very much not the same processor.

I suspect they've made a bit of a boo-boo.

RadoJo

I would suggest returning it to the store and asking for a refund or exchange for a computer with the correct spec.

Dave101t

you were missold, an immediate refund or replacement should be fine, and all happen today.
ps. tesco do this alot, dont buy online from them

Mankysteve

Controlpanel - system will tell you for sure what CPU its got in it?

The procssor ID code should be
Processor Model Number: Athlon II X4 640
Phenom is just the core name not the CPU

Just check double check it as its code name is Athlon II X4

Try installing CPUID first and checking.

Tropical-Colin

You were very definately mis-sold, although it was probably an honest mistake on the write up or a last minute substitution.

AfterDark

I'd Give them a phone, There normally quite good if the error was there mistake

flo5

thanks to everyone who replied - just wanted to check that they were not the same but under different names before l contacted them.

Many thanks

Trusted_Friend

Let us know how you got on.
Thanks