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comet ahhhhh help needed
:mad: I bought a note book from comet 7 months ago after 5 months it refused to switch on and when it did it would not work without been plugged into the mains. I took it back to comet they said they would send it away to acer, acer are now telling comet it is a soft ware fault so the warinty does not stand , comet are…
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I believe goods to be fake... please help
Hello My first time on here so bear with me! I ordered a Mans hoodie and Mans shirt from a website called abercrobiefitchshop which cost me a total of £95.50 with postage. Now the website looked very normal and genuine, even though i had my doubts. It took 16 days for my delivery to arrive and I was given a tracking number…
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Broken MP3 player, am I entitled to a repair?
Hi, hoping someone can help. I bought a Sansa clip MP3 player at the start of June this year. Recently the clip on the back of it broke. The clip is simply to clip the player onto clothing. I haven't misused it or done anything excessive to cause it to break. I also have another player that I bought earlier with a clip…
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advice on injury in a store
Hi, My mother was injured in a well known departmental store last month in the north of the UK. She has finally received letter from the store. This has the following errors (at least).... surname wrong initial wrong not on headed paper patronising address wrong I am very dissapointed that the store has sent such a letter,…
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damaged washing machine
Hi about 11 months ago i bought an LG washing machine, it started leaking water for a while and then stopped,it hs started agin but much worse. Today i had an engineer came out and he found a dent in the panel that i never noticed, he says that he thinks the machine was dropped by the delivery men and it has bent the…
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t-mob broaband and skype
Dear all,i have t-mob broadband and i pay £15 a month for 3gb they told me if i want to use skype i have to pay extra £10 a month, this is not on my contract and it is inportain to me as i travel away from home,i write to them and they want the extra money,if you log in the t-mob web page the offer £10 and skype to…
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getting out of train4trade..
morning all ive read a few posts regarding the above my hubby was not conned but convinced the plumbing train4trade course was for him this time last year and signed up at home on a never to be offered again course bla de blah well in all honesty im sick of nagging he has come out of full time employment into 17 hours a…
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a question if one cant find the receipt and paid by cash
about 3 years ago we got a new fridge freezer from comet. the shelves collapsed for no reason [harly overloaded as we cant affor to overload the thing] and mr OH has done a repair job involving door bars. however the back of the shelves are now collapsing as are the trays on the inside of the fridge door. all platic parts.…
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Dell/Currys trying to make me pay for a repair!!
Hi, i've had my dell laptop for just under 3 months and for the past 3 weeks or so, when turned on a black screen comes up saying: 'windows startup repair (recommended) start windows normally' when i do either of these options, the laptop does not continue to the home screen, instead the screen is just blank and stays that…
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A Traders Obligation to Provide Goods As Advertised
Greetings All, I recently purchased a Revo iBlik RadioStation via PlayTrade for £84.50. The item I received however was a Revo iBlik DAB/DAB+, an inferior item. I contacted the seller and they advised me to return the item I had received in error and that they would dispatch the correct item upon receipt. Upon receipt of…
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Problems with glasses
I recently had an eye test and bought some glasses from Tesco Opticians. I'm petite with a narrow face, and usually buy light delicate looking frames. I picked a paid of rimless frames with a very thin silver side which were similar to the thin semi-rimmed pair I was wearing. I was entitled to a second frame free and the…
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Borders Book shop
I put in an on line order at the beginning on November. I ordered £30 of gift cards, a book and a gift experience. I received the gift cards but not the other two items. After finding out that Borders had gone into administration, I checked out their website and the administrators, MCR, advised that you could get an…
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dfs
hi i ordered a sofa didnt pay a deposit as was getting on finance i was turned down for the credit a salesman phoned to say he could try in husbands name he got back to us and said his was fine but my husband would have to go in and sign we then decided not to get them as could get to go and sign and wait till january now…
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Can I cancel kitchen?
I ordered a paid for a kitchen from Wickes. I arranged delivery for January. Can I cancel and get a full refund before delivery?
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Small claims court, is it worth it?
Long story which I won't bore you with. Basically my ex landlord owes me £130 which he refuses to pay. If I take him to a small claims court how does court make him pay? I've been told today by a friend that if you win you won't necessarily get the money back as it's not enforced by the court :confused: . Thanks Sorry if…
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Return of dodgy sander
Hi everyone Glad to be part of this great and useful website Dont know if anyone can help but i would really appreciate any advice on this. Bought a sander on the 11th Nov. A part of it broke off and i returned it last week....8th Dec. Would not refund / exchange. They sent item to manufacturer to see what they would do;…
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Second-hand game not fit for purpose, as per the Sales of Goods Act
Alright, here goes my slightly rambling rant, and plea for advice... Short version for quicker reading: Second-hand game is technically faulty by the Sales of Goods Act, and the store is refusing a full refund. What can, or should I do next? I bought Grand Theft Auto IV for my PC from CEX (a second-hand store) less than a…
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Morrisons refuse to refund unopened Champanges
Dear All, I bought 3 bottles of champange in Morrisons about 1 week ago as Christmas gifts for friends. However, then some better gifts came up and I bought them instead. I therefore do not need the 3 bottles anymore. I brought them back to Morrions for a refund with their receipt. The champange were unopened, and of…
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MOney back on a freebie?
Hi, I purchased two wii games from game.co.uk. As part of an offer they were doing I received two codes to download a mini game from the wii online shop. Neither of these codes worked or every have done. A few days after they sent the codes I received an email saying that the codes had been double checked are were fine as…
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Direct line refusing refund
Hi guys, My boyfriend took out a policy with direct line for his van, he told them from the outset that he would be putting more seats in the van, the woman said thats fine just call them back when he was putting the seats in, he is 23 btw. so he called them the other day and told them he was going to put the seats in,…