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WWF charity cold calling at door....
I'm not sure if I have posted this in the correct section. Last night I had a WWF charity rep on my doorstep asking me to donate, I declined politely and gave her the heads up that this estate is a non coldcalling area or what not and some people can be a bit funny, and she informs me that they are authourised by the…
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Orange mobile billing issued
I have an orange contract and am on JSA. I had some unexpected expenses this month so phoned orange 10 days before my bill was due to go out by DD to ask to delay payment being taken by 2 weeks. The person at customer support said that this was fine and she would suspend the DD until the end of the month. She also…
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charged 35% handling fee !!!!
i ordered a twin coil hot water cylinder after seeing them on the internet, rather than buy on line i went to my local plumbers merchants and ordered the cylinder from them, i ordered the right size and thought i had done a good job, at no time did the lady serving me ask me where i wanted the holes in this, i assumed it…
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Inherent fault with electrical goods but retailer doesn't exist anymore - help!
Hi all, I have a PS3 40Gb that is a victim to the inherent BluRay disk fault that is out of warranty. Sony have told me they can repair it for £99 (well exchange it for a refurb with a 3 mth wtty). Now.... The Sales of Goods Act says that within 6 yrs if an item breaks due to an inherent fault, it should be rectified for…
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Flyglobespan accepting books just one day before going bust
Hi, I think I already know the answer to this but I'll ask the question anyway (and hopefully someone will answer). I booked flights with Flyglobespan on Saturday and the money was taken from my account yesterday. Of course now they've gone bust and other than trying the Visa chargeback procedure, it appears very unlikely…
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Small Claims Court Question?
Hi everyone! Firstly, I think I've posted this in the wrong place, so feel free to move it! :o I'm in the middle of a small claims court claim against an ex-flatmate of mine, and I got a letter today stating that "they have been unable to serve...tried twice by recorded delivery and the last was returned by the Post…
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Price changed after order placed
Just recently I ordered a dvd from lovefilm that was on a reduced price, a few days later I get an email from them saying that they have run out of this DVD at the reduced price and the order has been cancelled. And if I wish to purchase it I can do but have to pay the normal price (twice as much). So, in other words, they…
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Returns Deadline
I was buying some bits and pieces in Edinburgh yesterday and a lot of even the larger shops had signs saying "returns to be in by 10/01/10. Can they do that? Its as though they've sneekily reduced the time you get to return an item simply because its xmas? And given that shops are closed over xmas and new year it leaves…
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A Strange One
Bought some BOSS aftershave from boots and got a 'free gift'- matching spray deoderant. It was just a loose can, not a box set and it shows up on the reciept as being £0.00. Ive since spotted the aftershave a lot cheaper online so Im going to return it to boots. Will they ask for the 'free gift' back? Do I have to give…
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Returned unwanted Xmas pressie?
Hi guys, i know its early but we've already done our secret santa at work and i got a present from Red5, which is a shop very similar to the old gadgetshop that used to be around. Now its a small pool table, hasnt been used but there a small tear on the packaging. I phoned up the store asking about a refund and the manager…
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Do shops accept ripped vouchers?
Evening All! Not sure if this is in the right place so feel free to move me if you have to! To cut a long story short I bought a few love to shop vouchers off my sister. I've used all but one and unfortunately I wasn't paying any attention as I was removing if fom the wee book and tore along the wrong perforated line. The…
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Argos - refusing refund for wrong colour mobile handset
I recently bought a pay & go mobile phone from Argos for my partner for xmas. In the catalogue & on the website it showed a silver handset in the picture. In the description it didn't mention the colour, but neither did it state anywhere that the colour may vary. The silver picture was the only picture shown anywhere, and…
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Can anyone who has or who does work for McDonalds answer a question.
Nipped into McDonalds this afternoon at about half 4. I got a burger and an apple pie as I still seemed to have the hangover from hell and it usually sorts me out. I'm not bothered in the slightest by this but it got me wondering if I could have got the apple pie changed or a refund. There was a sticker on it saying that…
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vectone international calling card scam
hi ive ordered one of the vectone sim cards to call abroad and have just found out its a scam they promise you low rates but actually deduct more than double from your credit , ordering a free sim doesnt mean its free they deduct the price and postage after you top up!, people who have ordered theres with credit from the…
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L.G.fridge/freezer
the fridge/freezer is two years old on jan 03 2010 and is covered by the manufacturer warranty till then.On the 20 of nov it stop working,they came and looked at it on the 25/10 and said it needed a compasser and it will be two weeks top,today the 16/12 they have wrote it off and said that they are sending me a letter with…
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Argos problem returning a 2week old camera? What are my rights for refunds?
Hey there, Ok so I'm a bit annoyed at what was probably a 20minute or so rant with the CS Manager for Argos over in Darlington. Here's the story. I bought a waterproof digital camera 2 1/2 weeks ago on the saturday, costing £120, the very next day I went to Mexico for a 2 week holiday. The first day the camera seemed to be…
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hmmm so much for 3 for 2!!!
I bought 3 lots of christmas lights from empire stores because with the 3 for 2 offer on at the time it was a bargain or so i thought one of the lights ( unluckily for me the free one) has broken after 12 days use i have been told by the company i cant have a replacement as they are sold out and as the item was my free one…
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Desperate to cancel Orange Mobile Contract
Hi all moneysavers This is my first post and I desperately need your help. I have just upgraded my sons mobile contract with orange on 7th december. Today I have received a bill for previous months usage and he has 600 minutes and unlimited texts, this bill is for 1400 minutes so he has gone over by 800 minutes. He is 14…
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Broken new shower screen - rights please on 'unfit for purpose' return or repair.
Hi, I wonder if I could pick some brains. On 16th November we ordered some things for our bathroom, they all arrived fine but hubby came home and checked the bath and it was damaged. We called them and they came and collected it and replaced it the next day. Great service. This weekend we put the shower screen on. It is…
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Product Recall Help
Last year we bought a travel system from Argos which has recently been subject to a product recall. http://www.argos.co.uk/static/StaticDisplay/includeName/productRecalls.htm#jeepshopper Basically I am just looking for a bit of advice. I rang the number given, first of all they tried to fob me off saying it was the…
